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Closing The Communication Gap

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Closing The Communication Gap

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Author : H. James Harrington
language : en
Publisher: CRC Press
Release Date : 2013-10-16

Closing The Communication Gap written by H. James Harrington and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-16 with Business & Economics categories.

Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients. Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator means and what the listener actually understands. It supplies a complete overview of the various elements and dimensions of effective communication needed to stop talking and start communicating. Defining and discussing both the formal and the informal communication systems within an organization, the book demonstrates the importance of good communication and details the four types of poor-quality communication. It explains how to create a climate of communication in your organization. It describes how this climate of communication encourages the development of quality relationships as well as what it takes to maintain this culture of communication. After reading this book, you will understand how to be a better listener, how to use social media in marketing, how to deal with difficult people, and helpful tips for public speaking. You will gain valuable insights on how to talk to your employees, how to talk to your boss, and the best ways to communicate with a corporation. This book can be read for personal growth or it can be used by a company to teach employees the importance of quality communication. Quality assurance departments will find this book useful in lowering errors and waste in the workplace. The book is also suitable as a communication textbook or supplemental text at the introductory university level. If a corporation were a person, communication would be the bloodstream. —Lee Iacocca, Former CEO, Chrysler Corporation

Closing The Communication Gap

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Author : H. James Harrington
language : en
Publisher: CRC Press
Release Date : 2017-08-21

Experts Speaking To Nonexperts

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Author : Beverly C. Quinn
language : en
Publisher:
Release Date :

Experts Speaking To Nonexperts written by Beverly C. Quinn and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.

Closing The Communication Gap

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Author : C. J. Parker
language : en
Publisher:
Release Date : 2014-12-03

Closing The Communication Gap written by C. J. Parker and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-03 with Communication in management categories.

In order to have valuable office communication, organizations need to have an on going commitment to learning from experience by reviewing interactions and the associated outcomes. Highlighting a wide range of workplace interactions, Chris Parker shows business professionals and students how to create a more positive and productive organization by creating effective communicators. Closing the Communication Gap follows a central character, Adam, for a week to illustrate how to hone workplace communication skills. Using an entertaining and engaging storytelling approach, this book addresses common communication issues, such as: - Influencing individuals, groups, team and audiences - Understanding others to communicate with them more effectively, appropriately motivate, delegate, provide leadership and encourage creativity - The importance of formal and informal micro-communications in creating and reinforcing organizational culture

He Says She Says

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Author : Lillian Glass
language : en
Publisher: Piatkus Books
Release Date : 1992

He Says She Says written by Lillian Glass and has been published by Piatkus Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business communication categories.

Communication Gaps And How To Close Them

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Author : Naomi Karten
language : en
Publisher: Addison-Wesley
Release Date : 2013-07-15

Communication Gaps And How To Close Them written by Naomi Karten and has been published by Addison-Wesley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-15 with Computers categories.

This is the digital version of the printed book (Copyright © 2002). The success of systems or software development depends on effective communication. But have you ever had trouble articulating a complex concept? Have you ever doubted that someone truly understood you–or that you completely received someone’s message? Managers and technical professionals have to communicate effectively in order to understand client requirements, build work-related relationships, meet market demands, and survive time pressures. So often, though, communication breaks down, and nothing gets done (or done well, at least). Thankfully, Naomi Karten–author of Managing Expectations–is here to help. Readers learn how to improve the way they handle a wide variety of communication conflicts, from one-on-one squabbles to interdepartmental chaos to misinterpretations between providers and customers. Drawing on a variety of recognizable experiences and on useful models for understanding personalities, such as the Myers-Briggs Type Indicator and the teachings of family therapist Virginia Satir, Karten provides a series of powerful tools and concepts for resolving communication problems–as well as methods for preventing them in the first place. Inadequate communications include misunderstood or missed messages, contradictory or mixed messages, and messages that are intentionally sabotaged. As the author notes, these miscommunications “can have a damaging, puzzling, and counterproductive impact on projects and relationships.” Karten helps readers identify many of the common factors that can cause communication gaps. For example, mistaken assumptions of understanding lack of follow-up unfixed project terminology emotional baggage personality conflicts mismatched communication preferences Karten’s witty, conversational tone makes this book easy to read; her real-life stories and examples make it easy to understand; and her use of hilarious cartoons by Mark Tatro brings her lessons to life. Communication Gaps and How to Close Them is a must-read for anyone who recognizes that the way he or she communicates in professional encounters, as well as in personal ones, can be improved. With Karten’s useful insights and practical techniques, this book will change not only how you communicate but also how you think about communication.

Closing The Communication Gap

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Author : Albert Jaime Grassby
language : en
Publisher:
Release Date : 19??

Closing The Communication Gap written by Albert Jaime Grassby and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 19?? with Immigrants categories.

Handbook Of Service Science

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Author : Paul P. Maglio
language : en
Publisher: Springer Science & Business Media
Release Date : 2010-06-14

Handbook Of Service Science written by Paul P. Maglio and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-14 with Business & Economics categories.

As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research. Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Wiley International Encyclopedia Of Marketing 6 Volume Set

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Author :
language : en
Publisher: John Wiley & Sons
Release Date : 2011-02-07

Wiley International Encyclopedia Of Marketing 6 Volume Set written by and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-02-07 with Business & Economics categories.

With over 300 entries from hundreds of global experts, this is one of the premier marketing reference resources available worldwide. The 6-volume WIEM provides scholars and professionals with an international guide to marketing concepts and applications The far-reaching new developments, challenges and opportunities that have arisen in recent years are fully reflected in the entries Scholars and professionals will enjoy the flexible, multi-level structure, with entries ranging from topics summaries to short essays reviewing areas of development and debate Entries are further extended by sophisticated cross-referencing both among volumes and between encyclopedia entries and external sources The encyclopedia is also available online For ease of reference, the entries are arranged alphabetically within each of the subject volumes. Designed to encompass the scope of modern marketing, the volumes cover: Volume 1: Marketing Strategy Volume 2: Marketing Research Volume 3: Consumer Behavior Volume 4: Advertising and Integrated Communication Volume 5: Product Innovation and Management Volume 6: International Marketing

Principles Of Retailing

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Author : John Fernie
language : en
Publisher: Routledge
Release Date : 2015-04-24

Principles Of Retailing written by John Fernie and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-04-24 with Business & Economics categories.

Retailing is one of the biggest and most important sectors in today's economy. Graduates who are seeking a career in the sector will therefore require a solid knowledge of its core principles. The Principles of Retailing Second Edition is a topical, engaging and authoritative update of a hugely successful textbook by three leading experts in retail management designed to be a digestible introduction to retailing for management and marketing students. The previous edition was praised for the quality of its coverage, the clarity of its style and the strength of its sections on operation and supply chain issues such as buying and logistics, which are often neglected by other texts. This new edition has been comprehensively reworked in response to the rapid changes to the industry, including the growth of online retail and the subsequent decline of physical retail space and new technologies that improve customer experience and help track consumer behaviour. It also builds upon the authors' research over the last decade with new chapters on offshore sourcing and CSR and product management in addition to considerable revisions to existing chapters to highlight changes in online retailing and e-tail logistics, retail branding, retail security, internationalisation and the fashion supply chain. This edition will also be supported by a collection of online teaching materials to help tutors spend less time preparing and more time teaching.

Closing The Communication Gap

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