Communication Gaps And How To Close Them
DOWNLOAD
Download Communication Gaps And How To Close Them PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Communication Gaps And How To Close Them book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Communication Gaps And How To Close Them
DOWNLOAD
Author : Naomi Karten
language : en
Publisher: Addison-Wesley
Release Date : 2013-07-15
Communication Gaps And How To Close Them written by Naomi Karten and has been published by Addison-Wesley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-15 with Computers categories.
This is the digital version of the printed book (Copyright © 2002). The success of systems or software development depends on effective communication. But have you ever had trouble articulating a complex concept? Have you ever doubted that someone truly understood you–or that you completely received someone’s message? Managers and technical professionals have to communicate effectively in order to understand client requirements, build work-related relationships, meet market demands, and survive time pressures. So often, though, communication breaks down, and nothing gets done (or done well, at least). Thankfully, Naomi Karten–author of Managing Expectations–is here to help. Readers learn how to improve the way they handle a wide variety of communication conflicts, from one-on-one squabbles to interdepartmental chaos to misinterpretations between providers and customers. Drawing on a variety of recognizable experiences and on useful models for understanding personalities, such as the Myers-Briggs Type Indicator and the teachings of family therapist Virginia Satir, Karten provides a series of powerful tools and concepts for resolving communication problems–as well as methods for preventing them in the first place. Inadequate communications include misunderstood or missed messages, contradictory or mixed messages, and messages that are intentionally sabotaged. As the author notes, these miscommunications “can have a damaging, puzzling, and counterproductive impact on projects and relationships.” Karten helps readers identify many of the common factors that can cause communication gaps. For example, mistaken assumptions of understanding lack of follow-up unfixed project terminology emotional baggage personality conflicts mismatched communication preferences Karten’s witty, conversational tone makes this book easy to read; her real-life stories and examples make it easy to understand; and her use of hilarious cartoons by Mark Tatro brings her lessons to life. Communication Gaps and How to Close Them is a must-read for anyone who recognizes that the way he or she communicates in professional encounters, as well as in personal ones, can be improved. With Karten’s useful insights and practical techniques, this book will change not only how you communicate but also how you think about communication.
Closing The Communication Gap
DOWNLOAD
Author : H. James Harrington
language : en
Publisher: CRC Press
Release Date : 2017-08-21
Closing The Communication Gap written by H. James Harrington and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-21 with Business & Economics categories.
Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator mea
He Says She Says
DOWNLOAD
Author : Lillian Glass
language : en
Publisher: Putnam Adult
Release Date : 1992
He Says She Says written by Lillian Glass and has been published by Putnam Adult this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Social Science categories.
Explores the diverse ways in which men and women communicate, describing the differences in male and female communication patterns and explaining how to close the gender communication gap
Closing The Communication Gap
DOWNLOAD
Author : C. J. Parker
language : en
Publisher:
Release Date : 2014-12-03
Closing The Communication Gap written by C. J. Parker and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-03 with Communication in management categories.
In order to have valuable office communication, organizations need to have an on going commitment to learning from experience by reviewing interactions and the associated outcomes. Highlighting a wide range of workplace interactions, Chris Parker shows business professionals and students how to create a more positive and productive organization by creating effective communicators. Closing the Communication Gap follows a central character, Adam, for a week to illustrate how to hone workplace communication skills. Using an entertaining and engaging storytelling approach, this book addresses common communication issues, such as: - Influencing individuals, groups, team and audiences - Understanding others to communicate with them more effectively, appropriately motivate, delegate, provide leadership and encourage creativity - The importance of formal and informal micro-communications in creating and reinforcing organizational culture
Public Sector Communication
DOWNLOAD
Author : María José Canel
language : en
Publisher: John Wiley & Sons
Release Date : 2018-07-31
Public Sector Communication written by María José Canel and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-31 with Business & Economics categories.
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
Dialogue Gap
DOWNLOAD
Author : Peter Nixon
language : en
Publisher: John Wiley & Sons
Release Date : 2012-02-06
Dialogue Gap written by Peter Nixon and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-02-06 with Business & Economics categories.
The book that bridges the chasm between communication and understanding in negotiations For years Peter Nixon worked with people from all walks of life, teaching them the art of negotiation. But it soon became apparent that the issue was not negotiation itself, but dialogue between parties. We have become experts at sending information—via email, text message, Internet, TV, and other forms of media, communicating, but not engaging, in an active dialogue defined by collaborative thinking. In Dialogue Gap, Nixon explores this growing disconnect and its significance in an increasingly globalized world where the ability to engage with others—in order to address issues like climate change, cultural differences, etc.—has become essential. Helps the reader differentiate communication and dialogue Explores the make-up and causes of the "Dialogue Gap" and what constitutes "good" dialogue (the right people talking about the right issues in the right way at the right time and in the right place) Identifies the most common reasons people don't dialogue effectively and provides helpful tips on how to engage in more effective, productive dialogues Effective dialogue is essential for general success, ensuring that all key stakeholders—in business, politics, or elsewhere—get what they want in the most efficient and productive way possible. Looking at successful and failed dialogues the author has experienced first-hand in Asia, Europe, North America, the Caribbean, and the Middle East in both the public and private sector from across industries, Dialogue Gap provides essential information for making the most of your interactions with others.
Bridging The Communication Gap
DOWNLOAD
Author : Dr. James J. Haviland
language : en
Publisher: Xlibris Corporation
Release Date : 2021-03-16
Bridging The Communication Gap written by Dr. James J. Haviland and has been published by Xlibris Corporation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-16 with Business & Economics categories.
I have deep seated and to some extent unconscious concern that I had harbored for some twenty-five years and would continue to research for the next twenty-five years. How could one person be so much more valuable to an organization than another? And more pointedly, how could I become that person? The mystery lay before me. My quest became to solve the mystery of what constitutes individual financial value or worth to an organization and to discern how this dynamic or trait is transferred to personal relationships. If in fact this trait is transferable to personal relationships, it becomes priceless. This book reflects the journey experienced in solving the mystery. Enjoy the journey. Enjoy the future.
Computerworld
DOWNLOAD
Author :
language : en
Publisher:
Release Date : 2006-10-09
Computerworld written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-10-09 with categories.
For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Managing Expectations
DOWNLOAD
Author : Naomi Karten
language : en
Publisher: Addison-Wesley
Release Date : 2013-07-15
Managing Expectations written by Naomi Karten and has been published by Addison-Wesley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-15 with Computers categories.
This is the digital version of the printed book (Copyright © 1994). People have expectations. Your clients, for example. Sometimes their expectations of you seem unreasonable. But sometimes your expectations of them seem just as unreasonable (in their eyes). The problem is that these mismatched expectations can lead to misunderstandings, frayed nerves, and ruffled feathers. More seriously, they often lead to flawed systems, failed projects, and a drain on resources. Managing Expectations shows how to identify expectations and suggests ways to gain more control of them. In today's turbulent business world, understanding and meeting your customers' expectations is indeed a challenge, and it's not hard to understand why: Expectations affect a range of interactions, including service responsiveness, service capability, product functionality, and project success. Expectations are difficult to control and impossible to turn off. However, by learning to identify and influence what your customers expect, you can dramatically improve the quality, impact, and effectiveness of your services. Contents include sections on communication skills, information gathering, policies and practices, building win-win relationships, as well as a concluding chapter on how to formulate an action plan. A Step-by-Step Guide to Managing Expectations Guard Against Conflicting Messages Use Jargon with Care Identify Communication Preferences Listen Persuasively Help Customers Describe Their Needs Become an Information-Gathering Skeptic Understand Your Customers' Context Try the Solution On for Size Clarify Perceptions Set Uncertainty-Managing Service Standards When Appropriate, Just Say Whoa Build Win-Win Relationships Formulate an Action Plan
The Building Blocks Of Sales Enablement
DOWNLOAD
Author : Mike Kunkle
language : en
Publisher: Association for Talent Development
Release Date : 2021-09-14
The Building Blocks Of Sales Enablement written by Mike Kunkle and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-14 with Business & Economics categories.
The Ultimate Sales Framework for Achieving Business Success Sales enablement is no longer the new kid on the block. Having grown rapidly in recent years, it’s now considered a best practice at many sales organizations. But there’s little alignment across the sales profession on what sales enablement is or how to achieve it, nor is there a formalized strategy on what a sales enablement practice is or requires. In his new book The Building Blocks of Sales Enablement, sales enablement expert Mike Kunkle addresses these issues and presents a proven approach that both supports sales talent and achieves true business results. Kunkle lays out an easy-to-follow structure through the concept of building blocks, interconnected by systems thinking and supported by a consistent cadence of training, coaching, and content. Comprehensive and versatile, this book is for senior sales leaders and sales enablement leaders who are starting or evolving a sales enablement function as well as for struggling sales practitioners to use as a diagnostic tool and road map. Chapters detail how to use each building block, with reflective questions and guidance for creating your own analysis and tools. The book also includes a chapter on sales onboarding, separate chapters on how to integrate communication and support services, and recommended resources. Impactful sales enablement projects are basically change management initiatives in disguise. Use the building blocks framework to navigate challenges, measure successes, and determine a path forward to improving business outcomes.