Communicating Emotion At Work
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Communicating Emotion At Work
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Author : Vincent R. Waldron
language : en
Publisher: John Wiley & Sons
Release Date : 2013-08-22
Communicating Emotion At Work written by Vincent R. Waldron and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-08-22 with Social Science categories.
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
Communicating Emotion
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Author : Sally Planalp
language : en
Publisher: Cambridge University Press
Release Date : 1999-08-13
Communicating Emotion written by Sally Planalp and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-08-13 with Psychology categories.
The modern world is forcing us to understand emotion in order to cope with new problems such as road rage and epidemic levels of depression, as well as age-old problems such as homicide, genocide and racial tension. At the same time, scholarly research is leading us to appreciate how emotion helps us to understand and transcend our selfish interests, to connect with others, to feel what is just and moral, and not just think it, and to construct societies and cultures that govern our joint efforts. This book draws upon scholarly research to address, explain and legitimize the role that emotion plays in everyday interaction and in many of the pressing social, moral, and cultural issues that we face today.
The Power Of Emotions At Work
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Author : Karla McLaren
language : en
Publisher: Sounds True
Release Date : 2021-08-17
The Power Of Emotions At Work written by Karla McLaren and has been published by Sounds True this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-17 with Business & Economics categories.
An in-depth guide for all workers—employees, managers, and CEOs—on how to engage our emotions in the workplace to create a productive, creative, and truly workable environment. We’ve all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows 85 percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What’s going on? “The foundational problem is that we threw emotions out of the workplace, when in fact, emotions contain the information we need to make our workplaces work,” says Karla McLaren. Now this renowned researcher shares her insights on the skills we most need—and are most often absent in the business world—for healthy, functional, and sustainable workplaces. With The Power of Emotions at Work, McLaren teaches communication and empathy skills to workers at all levels, including: How to co-create a healthy and well-balanced social environment that benefits all workers in any type of organizationHow to recognize your primary emotional role—and the roles of othersHow to support people in your organization who perform the most “emotional labor” Where to find authentic motivation and engagement in your jobHow to go from an “unintentional community” to a place of genuine belonging, and much more We all yearn to be our authentic selves at work, where we feel supported and can communicate our feelings and frustrations in a constructive way. Workplaces are “unintentional communities,” says Karla McLaren, because without access to our emotions at work, we are left without the tools we need to do our best work in a functional community. This is your resource to help you understand and engage intelligently with emotions at work—so you can help to create healthy and intentional communities where people and projects thrive.
The Cambridge Handbook Of Workplace Affect
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Author : Liu-Qin Yang
language : en
Publisher: Cambridge University Press
Release Date : 2020-07-16
The Cambridge Handbook Of Workplace Affect written by Liu-Qin Yang and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-16 with Psychology categories.
Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.
The Critical Few
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Author : Jon R. Katzenbach
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2019-01-16
The Critical Few written by Jon R. Katzenbach and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-16 with Business & Economics categories.
In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.
Handbook Of Communication And Emotion
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Author : Peter A. Andersen
language : en
Publisher: Elsevier
Release Date : 1997-10-13
Handbook Of Communication And Emotion written by Peter A. Andersen and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997-10-13 with Social Science categories.
Emotion is once again at the forefront of research in social psychology and personality. The Handbook of Communication and Emotion provides a comprehensive look at the questions and answers of interest in the field: How are specific emotions (fear, jealousy, anger, love) communicated? How does the effectiveness, or ineffectiveness, of this communication affect relationships? How is the communication of emotion utilized to deceive, or persuade, others? This important reference work is edited by top researchers in the field of communication and authored by a who's who in emotion and communication. - Provides a comprehensive look at the role of communication in emotion - Includes contributions from top researchers in the field of communications - Examines how specific emotions are communicated - Includes important new research on the effect of communication on relationships
Emotions In Organizational Behavior
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Author : Charmine Hartel
language : en
Publisher: Psychology Press
Release Date : 2005-01-15
Emotions In Organizational Behavior written by Charmine Hartel and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-01-15 with Business & Economics categories.
This edition was conceived and compiled to meet the need for a comprehensive book for practitioners, academics, and students on the research of emotions in organizational behavior. The book is the first of its kind to incorporate organizational behavior and bounded emotionality. The editors' primary aim is to communicate the research presented at the bi-annual International Conference on Emotions and Organizational Life to a wider audience. This edition looks at the range of research on emotions within an organizational behavior framework; organized in terms of the individual, interpersonal, and organizational levels. Particular emphasis has been placed on obtaining the leading research in the international sphere. This book is intended to be useful to the student of organizational behavior, as well as to the managers of organizations.
Nonverbal Communication In Everyday Life
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Author : Martin S. Remland
language : en
Publisher: SAGE Publications
Release Date : 2016-04-29
Nonverbal Communication In Everyday Life written by Martin S. Remland and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-29 with Language Arts & Disciplines categories.
Nonverbal Communication in Everyday Life, Fourth Edition, is the most comprehensive, thoroughly researched, and up-to-date introduction to the subject of nonverbal communication available today. Renowned author Martin S. Remland introduces nonverbal communication in a concise and engaging format that connects foundational concepts, current theory, and new research findings to familiar everyday interactions. Presented in three parts, the text offers full and balanced coverage of the functions, channels, and applications of nonverbal communication. This approach not only gives students a strong foundation, but also allows them to fully appreciate the importance of nonverbal communication in their personal and professional lives.
Communication And Emotion
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Author : Jennings Bryant
language : en
Publisher: Routledge
Release Date : 2003-05-14
Communication And Emotion written by Jennings Bryant and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-05-14 with Language Arts & Disciplines categories.
This collection serves two important functions: it synthesizes theory and research in the vital and vibrant area of communication and emotion, and it highlights the scholarly work and contributions of Dolf Zillmann, the preeminent contributor to this area of inquiry. As one of the most productive and influential scholars in the annals of communication inquiry, Zillmann is well known for his contributions in the areas of communication, emotion, media effects, and aggression. Editors Jennings Bryant, David Roskos-Ewoldsen, and Joanne Cantor have collected groundbreaking essays from scholars active in the field, all of whom studied under or worked with Zillmann during his exemplary career. The contributions included here acknowledge the significance of Zillmann's work and identify many of the intellectual streams that contributed to his scholarship. Utilizing both psychology and communication perspectives, this volume covers the current literature in communication and emotion, with a focus on key theories, media effects, and entertainment theory. As a comprehensive synthesis of theory and research in communication and emotion, it will be of great interest to scholars in communication theory, cognitive and social psychology, and psychophysiology. With a concluding state-of-the-art chapter by Dolf Zillmann himself, this volume offers a thorough and distinctive examination of communication and emotion scholarship, and it will serve as an invaluable resource for current and future generations of scholars.
Expressing Emotion
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Author : Eileen Kennedy-Moore
language : en
Publisher: Guilford Press
Release Date : 2001-03-01
Expressing Emotion written by Eileen Kennedy-Moore and has been published by Guilford Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-03-01 with Psychology categories.
This volume examines expressions of such feelings as love, anger, and sadness, and highlights the individual and interpersonal processes that shape emotional behavior. It offers a lively and comprehensive discussion of the role of emotional expression and nonexpression in individual adaptation, social interaction, and therapeutic process. Drawing upon extensive theory and research, the authors provide coherent guidelines to help clinicians, researchers, and students identify, conceptualize, and treat problems in emotional behavior. This guide is an important resource for teachers, students, and researchers of clinical, counseling, social, personality, and health psychology, as well as practicing counselors and psychotherapists. It will also serve as a text in advanced undergraduate and graduate-level courses on emotion and interpersonal communication, and in graduate-level counseling and psychotherapy seminars.