Computer Telephony Encyclopedia
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Computer Telephony Encyclopedia
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Author : Richard Grigonis
language : en
Publisher: CRC Press
Release Date : 2000-01-08
Computer Telephony Encyclopedia written by Richard Grigonis and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-01-08 with Computers categories.
If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse ideas in a concise manner that is aimed at all kinds of readers -- students, business executives, telecom managers, call center supervisors or entrep
Computer Telephony Encyclopedia
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Author : Richard Grigonis
language : en
Publisher: CRC Press
Release Date : 2000-01-08
Computer Telephony Encyclopedia written by Richard Grigonis and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-01-08 with Computers categories.
If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse ideas in a concise manner that is aimed at all kinds of readers -- students, business executives, telecom managers, call center supervisors or entrep
Computer Telephony Demystified
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Author : Michael Thomas Bayer
language : en
Publisher: McGraw-Hill Companies
Release Date : 1997
Computer Telephony Demystified written by Michael Thomas Bayer and has been published by McGraw-Hill Companies this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Technology & Engineering categories.
Accompanying CD-ROM has resource documents in PDF format, including the complete set of ECTF specifications, and live links to updates and related web sites.
Computer Security And Telerobotics For Everyone
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Author : Eamon P. Doherty Ph.D.
language : en
Publisher: AuthorHouse
Release Date : 2005-11-22
Computer Security And Telerobotics For Everyone written by Eamon P. Doherty Ph.D. and has been published by AuthorHouse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-11-22 with Computers categories.
The book discusses some basics about computer security and some of the strategies that personal computer users take to try to keep their machine safe. It also discusses the dangers that many people and governments face from people misusing computer resources and some of the strategies that the United States Federal Government is taking to help keep its citizens safe. The book also robotics used from a distance to help disabled people recreate and work across countries.
Developments In Information Knowledge Management For Business Applications
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Author : Natalia Kryvinska
language : en
Publisher: Springer Nature
Release Date : 2022-04-19
Developments In Information Knowledge Management For Business Applications written by Natalia Kryvinska and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-19 with Technology & Engineering categories.
The book delivers an elaboration of multidisciplinary concepts, examples, and practices that can be useful for researching the evolution of developments in the field. In this book, we continue to provide a critical look at the information management in business organizations by exploring knowledge aspects from theoretical and practical perspectives. The compilation of chapters presented in this book helps to define the range of activities, identify areas for future research, and draw practical conclusions. The variety of industrial sectors examined supports continuous gaining and usage of an efficient business analysis in organizations.
The Digital Hand
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Author : James W. Cortada
language : en
Publisher: Oxford University Press
Release Date : 2005-11-03
The Digital Hand written by James W. Cortada and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-11-03 with Computers categories.
The Digital Hand, Volume 2, is a historical survey of how computers and telecommunications have been deployed in over a dozen industries in the financial, telecommunications, media and entertainment sectors over the past half century. It is past of a sweeping three-volume description of how management in some forty industries embraced the computer and changed the American economy. Computers have fundamentally changed the nature of work in America. However it is difficult to grasp the full extent of these changes and their implications for the future of business. To begin the long process of understanding the effects of computing in American business, we need to know the history of how computers were first used, by whom and why. In this, the second volume of The Digital Hand, James W. Cortada combines detailed analysis with narrative history to provide a broad overview of computing's and telecomunications' role in over a dozen industries, ranging from Old Economy sectors like finance and publishing to New Economy sectors like digital photography and video games. He also devotes considerable attention to the rapidly changing media and entertainment industries which are now some of the most technologically advanced in the American economy. Beginning in 1950, when commercial applications of digital technology began to appear, Cortada examines the ways different industries adopted new technologies, as well as the ways their innovative applications influenced other industries and the US economy as a whole. He builds on the surveys presented in the first volume of the series, which examined sixteen manufacturing, process, transportation, wholesale and retail industries. In addition to this account, of computers' impact on industries, Cortada also demonstrates how industries themselves influenced the nature of digital technology. Managers, historians and others interested in the history of modern business will appreciate this historical analysis of digital technology's many roles and future possibilities in an wide array of industries. The Digital Hand provides a detailed picture of what the infrastructure of the Information Age really looks like and how we got there.
Designing The Best Call Center For Your Business
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Author : Brendan Read
language : en
Publisher: CRC Press
Release Date : 2005-01-02
Designing The Best Call Center For Your Business written by Brendan Read and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-01-02 with Computers categories.
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
Telecommunications Cost Management
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Author : William A. Yarberry Jr.
language : en
Publisher: CRC Press
Release Date : 2002-09-17
Telecommunications Cost Management written by William A. Yarberry Jr. and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-09-17 with Computers categories.
Busy decision-makers need the specifics quickly, without plowing through details that do not affect the economics of a project. Telecommunications Cost Management presents the key facts up front, with sample calculations for broadband, local access, equipment, and service alternatives. It provides a blueprint for cost reduction across all major technologies - from frame relay to IP telephony to contract recommendations. The text presents scenarios showing the effect of different architectural strategies for both voice and data communications. An Architectural Review lists alternatives to the traditional PBX and discusses how to minimize local access costs.
Readings In Multimedia Computing And Networking
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Author : Kevin Jeffay
language : en
Publisher: Elsevier
Release Date : 2001-08-10
Readings In Multimedia Computing And Networking written by Kevin Jeffay and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-08-10 with Computers categories.
Readings in Multimedia Computing and Networking captures the broad areas of research and developments in this burgeoning field, distills the key findings, and makes them accessible to professionals, researchers, and students alike. For the first time, the most influential and innovative papers on these topics are presented in a cohesive form, giving shape to the diverse area of multimedia computing. The seminal moments are recorded by a dozen visionaries in the field and each contributing editor provides a context for their area of research by way of a thoughtful, focused chapter introduction. The volume editors, Kevin Jeffay and HongJiang Zhang, offer further incisive interpretations of past and present developments in this area, including those within media and content processing, operating systems, and networking support for multimedia. This book will provide you with a sound understanding of the theoretical and practical issues at work in the field's continuing evolution.* Offers an in-depth look at the technical challenges in multimedia and provides real and potential solutions that promise to expand the role of multimedia in business, entertainment, and education.* Examines in Part One issues at the heart of multimedia processes: the means by which multimedia data are coded, compressed, indexed, retrieved, and otherwise manipulated.* Examines in Part Two the accommodation of these processes by storage systems, operating systems, network protocols, and applications.* Written by leading researchers, the introductions give shape to a field that is continually defining itself and place the key research findings in context to those who need to understand the state-of-the art developments.
The Complete Guide To Customer Support
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Author : Joe Fleischer
language : en
Publisher: CRC Press
Release Date : 2002-01-04
The Complete Guide To Customer Support written by Joe Fleischer and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-01-04 with Computers categories.
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t