Conducting The Reference Interview Third Edition
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Conducting The Reference Interview Third Edition
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Author : Catherine Sheldrick Ross
language : en
Publisher: American Library Association
Release Date : 2019-07-03
Conducting The Reference Interview Third Edition written by Catherine Sheldrick Ross and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-03 with Language Arts & Disciplines categories.
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.
Communicating Professionally Third Edition
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Author : Catherine Sheldrick Ross
language : en
Publisher: American Library Association
Release Date : 2013-07-17
Communicating Professionally Third Edition written by Catherine Sheldrick Ross and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-17 with Language Arts & Disciplines categories.
An updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time," the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers Fundamental skills such as listening, speaking, and writing Reading others’ nonverbal behavior How to integrate skills, with tips for practicing Sense-making, a theory of information as communication Common interactions like speaking one-on-one, working in groups, and giving presentations Training others in communication skills, including a special section on technology-based training
Topgrading 3rd Edition
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Author : Bradford D. Smart Ph.D.
language : en
Publisher: Penguin
Release Date : 2012-08-16
Topgrading 3rd Edition written by Bradford D. Smart Ph.D. and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-16 with Business & Economics categories.
“BRAD HELPED US DEVELOP THE TOOLS TO PICK A-PLAYER LEADERS AT GE.” —JACK WELCH Great companies, large and small, rise or fall because of their talent; the more high performers on your team, the more successful your organization will be. Of course, that’s easier said than done. Research shows that only about 25% of all new hires turn out to be high performers. But companies that have used Brad Smart’s Topgrading system over the past two decades have boosted their hiring success rates dramatically—sometimes even to 90%. Three huge problems account for the typical poor results in hiring: dishonesty (via deceptive résumés), incomplete information (via shallow interviews), and lack of verifiability (via biased references). Topgrading shows how to solve all three problems. Instead of hiring by your gut reactions to résumés and interviews, you can start using a scientifically honed process that compels candidates to be totally honest. Smart, one of the world’s foremost experts on hiring, has personally helped hundreds of companies double, triple, or even quadruple their hiring success rates. His clients have ranged from global giants such as General Electric and Honeywell to midsize and small businesses in every field imaginable, and to not-for-profits such as the American Heart Association. And hundreds of thousands of readers have applied the lessons and tools of the first two editions of Topgrading. The Topgrading system makes hiring easier, faster, and more successful than any other process. And it works at every level, from the front lines to senior management. For the first time in seven years, Smart has fully revised and updated Topgrading with many new tools, techniques, and case studies. This edition now features 40 companies of all sizes, across a wide range of industries and home countries. It’s the most advanced and useful version of Topgrading ever. The third edition includes: Simplified Topgrading methods for entry-level jobs. The new Topgrading Snapshot, which screens out weak candidates in just 15 seconds. The latest version of the acclaimed Topgrading Interview script. Case studies from 35 companies not featured in any previous edition. Many additional innovations created by Topgraders. Topgrading isn’t just about hiring and promoting—it’s also about developing talent. It enables leaders to reward their A Players, coach their Bs to become As, and weed out the Cs who are beyond improvement. Many great leaders know that Topgrading works. Find out how it can help your company gain a big competitive advantage.
Online Searching
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Author : Karen Markey
language : en
Publisher: Rowman & Littlefield
Release Date : 2019-01-30
Online Searching written by Karen Markey and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-30 with Language Arts & Disciplines categories.
Online Searching is your complete guide to becoming a superstar searcher, wielding advanced searching features, strategies, and tactics for answering questions on any topic under the sun as well as finding answers in trusted, quality sources.
The Pleasures Of Reading
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Author : Catherine Sheldrick Ross
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2014-06-27
The Pleasures Of Reading written by Catherine Sheldrick Ross and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-06-27 with Language Arts & Disciplines categories.
Based on years of ground-breaking research, this book supplies a look at the unique relationship between each text and the individual reader that results in a satisfying, pleasurable, and even life-changing reading experience. Following up on her critically acclaimed Reading Matters: What the Research Reveals about Reading, Libraries, and Community, Catherine Sheldrick Ross takes a new look at pleasure reading through 30 thought-provoking essays based on themes arranged from A to Z. In short lively chapters, she discusses topics ranging from "Alexia," "Bad Reading," and "Changing Lives" to "Romance Fiction," "Self-help," "Titles," "Vampires," and "Year of Reading." Drawing on her own research as well as other published sources, Ross comments on the significance of each theme, provides examples of the phenomenon, and develops the topic chronologically, through further examples, or through reversals. The essays are unified by an underlying theory of reading that views readers as sense-makers, actively engaged in reading themselves into the text and reading the texts back into their own lives. It gives educators and librarians insights into their roles with readers and offers a message about the importance of pleasure reading. A short list of resources for further reading is supplied with each topic.
Ala Glossary Of Library And Information Science Fourth Edition
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Author : Michael Levine-Clark
language : en
Publisher: American Library Association
Release Date : 2013-05-21
Ala Glossary Of Library And Information Science Fourth Edition written by Michael Levine-Clark and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-21 with Language Arts & Disciplines categories.
The only things librarians seem to encounter more often than acronyms are strings of jargon and arcane technical phrases—and there are so many floating around that even just reading an article in a professional journal can bewilder experienced librarians, to say nothing of those new to the profession! Featuring thousands of revised and brand new entries, the fourth edition of ALA Glossary of Library and Information Science presents a thorough yet concise guide to the specific words that describe the materials, processes and systems relevant to the field of librarianship. A panel of experts from across the LIS world have thoroughly updated the glossary to include the latest technology- and internet-related terms, covering metadata, licensing, electronic resources, instruction, assessment, readers’ advisory, and electronic workflow. This book will become an essential part of every library’s and librarian’s reference collection and will also be a blessing for LIS students and recent graduates.
Fundamentals Of Library Supervision Third Edition
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Author : Beth McNeil
language : en
Publisher: American Library Association
Release Date : 2017-11-21
Fundamentals Of Library Supervision Third Edition written by Beth McNeil and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-21 with Language Arts & Disciplines categories.
The Art Of Aesthetic Surgery Three Volume Set Third Edition
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Author : Foad Nahai
language : en
Publisher: Thieme
Release Date : 2020-05-09
The Art Of Aesthetic Surgery Three Volume Set Third Edition written by Foad Nahai and has been published by Thieme this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-09 with Medical categories.
The ultimate guide to aesthetic surgery from world famous aesthetic surgeon Foad Nahai The Art of Aesthetic Surgery, Principles and Techniques, Third Edition by internationally revered aesthetic surgeon Foad Nahai, five distinguished co-editors, and more than 100 new contributors is an encyclopedic, three-volume masterwork. Considered the quintessential resource on cosmetic surgery since its inception, the new edition features an e-book and access to online videos for the first time. The updated text and videos reflect significant and numerous exciting developments in aesthetic medicine and surgery. An impressive group of renowned global experts contribute valuable insights, pearls, and considerable expertise. Twenty new chapters feature a wealth of diverse state-of-the-art topics, while other chapters have been updated and greatly expanded. New areas of focus include practice management, volume enhancement in periorbital and facial rejuvenation, minimally invasive neck techniques, and body contouring procedures such as umbilicoplasty. Patient safety is prominent, with a major chapter on safety considerations in aesthetic surgery, as well as discussion of complications in different anatomic regions. Key Highlights A state-of-the-art review of facial aesthetic surgery, with detailed coverage of all the key techniques needed to achieve facial rejuvenation The latest primary and revision breast surgery techniques for augmentation, reduction, mastopexy, fat grafting, and asymmetry management Significant new chapters on minimally invasive treatments reflect enormous changes in this field since the last edition The addition of two new dedicated sections on genital rejuvenation and gender affirming surgery About 6,000 beautiful illustrations enhance understanding of state-of-the-art approaches An expanded video library featuring 14 new clips and the addition of pre- and post-op patient images provides expert procedural guidance This quintessential resource provides trainees and experienced practitioners with a solid foundation for learning basic principles and techniques in aesthetic surgery, with the ultimate goal of improving patient outcomes, developing innovations, and advancing the specialty.
Conducting The Reference Interview
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Author : Catherine Sheldrick Ross
language : en
Publisher: Neal-Schuman Publishers
Release Date : 2002
Conducting The Reference Interview written by Catherine Sheldrick Ross and has been published by Neal-Schuman Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Education categories.
This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and microtraining, exercises for avoiding common pitfalls, and examples of both successful and problematic interviews.
Finding The Answers To Legal Questions Second Edition
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Author : Virginia M. Tucker
language : en
Publisher: American Library Association
Release Date : 2018-12-20
Finding The Answers To Legal Questions Second Edition written by Virginia M. Tucker and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-20 with Language Arts & Disciplines categories.
Whether for self-representation, to be an informed consumer of legal services, or to learn the U.S. legal system, more people than ever are using the library to obtain legal information and legal research advice. The new edition of Finding the Answers to Legal Questions is a comprehensive guide to help librarians confidently assist users in finding the legal information they need. Newly revised and updated, this timely, clearly organized, and easy-to-use resource is packed with guidance to help librarians answer questions that span the gamut of the law. An ideal book for practicing librarians looking to better serve users' legal needs, as well as for students preparing for careers as librarians, it provides an overview of fundamental legal information, including the basic structure of the U.S. legal system and primary law;how-to instructions for finding primary law in print sources, free websites, and pay-for-view databases;information on how to evaluate the trustworthiness of online and print resources;tips for conducting a legal reference interview;guidance for handling common legal questions, such as lawsuits, family law, landlord-tenant disputes, wills and estate planning, debt, bankruptcy, employment, and criminal law; andadvice on how to build a basic legal reference collection. This book will help librarians connect users to the most accurate, up-to-date legal information.