Creating More Meaningful Visitor Experiences
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Creating More Meaningful Visitor Experiences Planning For Interpretation And Education
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Author : Marcella D. Wells
language : en
Publisher: Government Printing Office
Release Date : 2009
Creating More Meaningful Visitor Experiences Planning For Interpretation And Education written by Marcella D. Wells and has been published by Government Printing Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with categories.
Creating More Meaningful Visitor Experiences
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Author : Marcella D. Wells
language : en
Publisher:
Release Date : 2009
Creating More Meaningful Visitor Experiences written by Marcella D. Wells and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Government publications categories.
Creating Great Visitor Experiences
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Author : Stephanie Weaver
language : en
Publisher: Routledge
Release Date : 2016-07-11
Creating Great Visitor Experiences written by Stephanie Weaver and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-07-11 with Business & Economics categories.
Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.
Creating More Meaningful Visitor Experiences
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Author : Marcella D. Wells
language : en
Publisher:
Release Date : 2009
Creating More Meaningful Visitor Experiences written by Marcella D. Wells and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Government publications categories.
Managing Visitor Experiences In Nature Based Tourism
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Author : Julia N. Albrecht
language : en
Publisher: CABI
Release Date : 2021-03-19
Managing Visitor Experiences In Nature Based Tourism written by Julia N. Albrecht and has been published by CABI this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-19 with Nature categories.
This book focuses on the experiences of tourists visiting nature-based destinations, exploring current knowledge and providing insights into conceptual issues through the use of empirical evidence from five continents. Presented as three topics, the contents discuss tourism and naturebased experiences by looking at the role and relevance of nature and the uniqueness of such experiences. The book identifies visitor management challenges and provides explanations for the solutions reached. The final section takes a more overarching destination management perspective that transcends the tourism product or business level and focuses on destination and generic issues like indicators or marketing implications. The book also includes research-based case studies which contribute to an overall understanding of the core issues involved in managing visitor experiences in nature-based tourism.
Creating Great Visitor Experiences
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Author : Colleen Higginbotham
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2022-07-26
Creating Great Visitor Experiences written by Colleen Higginbotham and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-07-26 with Business & Economics categories.
If a museum is trying to improve visitor satisfaction, grow and diversify their audience, or engage with their community, they must focus on the experience visitors have inside the museum. Unfortunately, some people don’t visit museums because they have had a previous negative experience, or they simply don’t feel museums are for people like them. Not only do we need to win back those who we haven’t welcomed properly in the past, we need to be sure we don’t turn off any more potential visitors. Once you’ve decided to prioritize the visitor experience, you may discover that you don’t have the tools you need to truly implement change for your visitors. An Executive Director may support the concept but doesn’t have the time or specific expertise to implement a new program. A Visitor Services Manager may have been promoted from the front line and has great customer service and coaching skills but doesn’t have experience crafting institutional change. Creating Great Visitor Experiences: A Guide for Museum Professionals can help these museum professionals design a program that is specific to their institution. Its Table of Contents shows how the book offers a step-by-step guide to doing just that: Chapter 1: Focus on the Visitor Experience Chapter 2: Understanding Museum Visitors and the Impact of the Visitor Experience Chapter 3: Learning About Your Visitors Chapter 4: Visitor Mapping: Charting Visitor Routes Through Your Institution Chapter 5: Start with the Basics: Making the Museum Itself Welcoming Chapter 6: Articulating What Service Means to You Chapter 7: Determining the Structure of Your Front-Line Team Chapter 8: Merging Security and Service Chapter 9: Hiring Your Dream Team Chapter 10: Training to Develop a Dynamic Service Team Chapter 11: Building Strong Morale and a Professional Front-Line Team Chapter 12: Developing a Culture of Service Throughout the Museum Use this authoritative, practical guide from the American Alliance of Museums to help your museum create great visitor experiences.
Purposeful Museum Programming Using Visitor Response Pedagogies
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Author : Ames Morton-Winter
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2024-04-08
Purposeful Museum Programming Using Visitor Response Pedagogies written by Ames Morton-Winter and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-08 with Business & Economics categories.
Purposeful Museum Programming Using Visitor Response Pedagogies offers museums of all sizes and genres practical, accessible, and inclusive programming ideas. Museums need to embrace a new model of educational programming, prioritizing and nurturing visitors’ personal responses to pieces while developing important skills in the process. By synthesizing research and teaching approaches in the field, this exploration demonstrates that museum programming grounded in effective theories of learning and emotional response is most impactful in building community among diverse learners, enhancing learning, and supporting social and emotional growth by validating visitors’ unique life experiences and perspectives. Grouped as Visitor Response Pedagogies (VRPs), programming that focuses on these elements and other transferable skills offers a new model in museum education that is adaptable at museums of all genres. The VRP A-Z Toolkit offers a multitude of ideas and highlights innovative responsive programs occurring at museums all around the world. This is the new “must-have” educational handbook for all museums seeking new ways to enhance their programmatical offerings.
Routledge Handbook Of The Tourist Experience
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Author : Richard Sharpley
language : en
Publisher: Routledge
Release Date : 2021-11-17
Routledge Handbook Of The Tourist Experience written by Richard Sharpley and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-17 with Business & Economics categories.
Routledge Handbook of the Tourist Experience offers a comprehensive synthesis of contemporary research on the tourist experience. It draws together multidisciplinary perspectives from leading tourism scholars to explore emergent tourist behaviours and motivations. This handbook provides up-to-date, critical discussions of established and emergent themes and issues related to the tourist experience from a primarily socio-cultural perspective. It opens with a detailed introduction which lays down the framework used to examine the dynamic parameters of the tourist experience. Organised into five thematic sections, chapters seek to build and enhance knowledge and understanding of the significance and meaning of diverse elements of the tourist experience. Section 1 conceptualises and understands the tourist experience through an exploration of conventional themes such as tourism as authentic and spiritual experience, as well as emerging themes such as tourism as an embodied experience. Section 2 investigates the new, developing tourist demands and motivations, and a growing interest in the travel career. Section 3 considers the significance, motives, practices and experiences of different types of tourists and their roles such as the tourist as photographer. Section 4 discusses the relevance of ‘place’ to the tourist experience by exploring the relationship between tourism and place. The last section, Section 5, scrutinises the role of the tourist in creating their experiences through themes such as ‘transformations in the tourist role’ from passive receiver of experiences to co-creator of experiences, and ‘external mediators in creating tourist experiences'. This handbook is the first to fill a notable gap in the tourism literature and collate within a single volume critical insights into the diverse elements of the tourist experience today. It will be of key interest to academics and students across the fields of tourism, hospitality management, geography, marketing and consumer behaviour.
Handbook Of Experience Science
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Author : Joseph S. Chen
language : en
Publisher: Edward Elgar Publishing
Release Date : 2024-01-18
Handbook Of Experience Science written by Joseph S. Chen and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-01-18 with Business & Economics categories.
Carefully examining the challenges of meeting fast-developing consumer demands and preferences, this enlightening Handbook captures the difficulties involved in providing optimal service experiences. It provides invaluable theoretical guidance while emphasising the evolutionary nature of experience science.
Handbook On The Tourist Experience
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Author : Agapito, Dora
language : en
Publisher: Edward Elgar Publishing
Release Date : 2022-07-19
Handbook On The Tourist Experience written by Agapito, Dora and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-07-19 with Social Science categories.
Offering an overview of current issues around design, marketing and management of experiences from the tourist perspective, this comprehensive Handbook critically reviews the key debates and developments within the field. Empirical chapters by international contributors explore a range of perspectives, challenges, opportunities for future research and best managerial practices.