Cultural Competence For Public Managers
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Cultural Competence For Public Managers
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Author : Espiridion Borrego
language : en
Publisher: Routledge
Release Date : 2017-09-25
Cultural Competence For Public Managers written by Espiridion Borrego and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-25 with Political Science categories.
Our increasingly globalized society demands a higher level of sophistication when working cross-culturally and internationally in local, state, and federal governments; tribal corporations; and nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader in developing cultural competence in your organization. It provides a conceptual foundation and successful examples for developing cultural competence, including competencies for international collaborations. The authors clearly define terms and provide their own cultural competence model that will add significantly to the current field. They describe the rapidly changing worldwide demographics that are bringing new cultures into many countries and societies. They also examine the issues that culturally diverse landscapes create in the United States, Asia, Europe, Africa, and Latin America, highlighting the differences between assimilationist and the multicultural viewpoints. Drawing on a wide range of examples from universities; local, state, and federal governments; health care service providers; and nonprofit organizations, the book illustrates management practices that are then extended into the relevant cultural context. It also includes examples of cultural missteps and cultural competencies that have worked in practice. Written in an accessible format and style, the book provides practical and useful standards and performance measures, proven coaching and mentoring guides, as well as templates, checklists, exercises, and guidelines. It includes downloadable resources with coaching guides, checklists. Organized thematically, the book defines the scope of cultural competencies, highlights best practices, and describes variations in responsibility for administering cultural competence for executives, managers, supervisors, and employees.
Cultural Competency For Public Administrators
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Author : Kristen A. Norman-Major
language : en
Publisher: Routledge
Release Date : 2014-12-17
Cultural Competency For Public Administrators written by Kristen A. Norman-Major and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-17 with Business & Economics categories.
With a focus on a broad spectrum of topics--race, ethnicity, gender, disability, and sexual orientation at the federal, tribal, state, and local levels--this book equips readers to better understand the complex, real-world challenges public administrators confront in serving an increasingly diverse society. The book's main themes include: What is cultural competency and why is it important? Building culturally competent public agencies; Culturally competent public policy; Building culturally competent public servants; How do agencies assess their cultural competency and what is enough? PA scholars will appreciate the attention given to the role of cultural competency in program accreditation, and to educational approaches to deliver essential instruction on this important topic. Practitioners will value the array of examples that reflect many of the common trade offs public administrators face when trying to deliver comprehensive programs and services within a context of fiscal realities.
People Skills For Public Managers
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Author : Suzanne McCorkle
language : en
Publisher: M.E. Sharpe
Release Date : 2014-02-28
People Skills For Public Managers written by Suzanne McCorkle and has been published by M.E. Sharpe this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02-28 with Political Science categories.
People Skills for Public Managers fills the need for a communication-focused book set in the public and nonprofit context. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.
Diversity And Public Administration
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Author : Rice
language : en
Publisher: M.E. Sharpe
Release Date : 2015-05-18
Diversity And Public Administration written by Rice and has been published by M.E. Sharpe this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-18 with Business & Economics categories.
Featuring all original chapters, this book presents a balanced, comprehensive overview of the policies and practices for achieving racial and ethnic diversity in public organizations, with a strong orientation toward improving diversity management in the public sector. The book can be used both as a main text and a supplementary text in classes that focus on diversity, diversity management, public administration and multiculturalism, diversity and public productivity, public service delivery and diverse populations, and public policy and changing demographics. This completely revised and updated edition includes six brand new chapters, expanding the book's coverage to include: Diversity Ideology in the United States; Managing Diversity in Communities, Workplaces, and Society; Managing Diversity: Moving Beyond Organizational Conflict; Institutional Racism, Diversity and Public Administration; Cultural Competency, Public Administration, and Public Service Delivery; Diversity Management and Cultural Competencies.
Cultural Competency For Emergency And Crisis Management
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Author : Claire Connolly Knox
language : en
Publisher: Routledge
Release Date : 2020-03-27
Cultural Competency For Emergency And Crisis Management written by Claire Connolly Knox and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-27 with Social Science categories.
Disasters are complex and dynamic events that test emergency and crisis professionals and leaders – even the most ethical ones. Within all phases of emergency management, disasters highlight social vulnerabilities that require culturally competent practices. The lack of culturally respectable responses to diverse populations underscores the critical need for cultural competency education and training in higher education and practice. Using a case study approach that is both adaptable and practical, this textbook is an accessible and essential guide on what makes teaching effective in emergency and crisis management. Key Features An in-depth understanding of cultural competence makes it well suited for teaching effectively in emergency preparedness Expert guidance from leading authorities ensures a fresh perspective in various aspects of emergency and crisis management National and international emergency and crisis management case studies containing ground rules, a scenario, roles/actors, guiding questions, facilitator questions, and resources Pedagogy and andragogy theories that drive design and implementation Pre- and post-tests for each case study allow faculty and trainers to empirically measure the participants’ learning outcomes Short case study structure can be easily implemented in a course as a group discussion, group assignment, or individual assignment With unparalleled resources to reach every participant and facilitator, Cultural Competency for Emergency and Crisis Management offers educators a roadmap for successfully engaging participants in various aspects of cultural competency knowledge, skills, and abilities.
Cultural Competency For Health Administration And Public Health
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Author : Patti Rose
language : en
Publisher: Jones & Bartlett Learning
Release Date : 2010-10-15
Cultural Competency For Health Administration And Public Health written by Patti Rose and has been published by Jones & Bartlett Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-10-15 with Health & Fitness categories.
Cultural Competency for Health Administration and Public Health is a clear and concise introduction to the topics and tools necessary for the application of cultural competency processes in various healthcare settings. the chapters offer an overview of demographic changes in the United States, as well as accreditation requirements and cultural competency, cultural nuances of specific groups, and a comprehensive review of the Culturally and Linguistically Appropriate Services (CLAS) Standards and beyond. Attention is also given to the associated costs, time, and skill sets associated with the p
Global Encyclopedia Of Public Administration Public Policy And Governance
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Author : Ali Farazmand
language : en
Publisher: Springer Nature
Release Date : 2023-04-05
Global Encyclopedia Of Public Administration Public Policy And Governance written by Ali Farazmand and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-04-05 with Law categories.
This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, governance, and management. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the above fields and their numerous subfields of study. In keeping with the multidisciplinary spirit of these fields and subfields, the entries make use of various theoretical, empirical, analytical, practical, and methodological bases of knowledge. Expanded and updated, the second edition includes over a thousand of new entries representing the most current research in public administration, public policy, governance, nonprofit and nongovernmental organizations, and management covering such important sub-areas as: 1. organization theory, behavior, change and development; 2. administrative theory and practice; 3. Bureaucracy; 4. public budgeting and financial management; 5. public economy and public management 6. public personnel administration and labor-management relations; 7. crisis and emergency management; 8. institutional theory and public administration; 9. law and regulations; 10. ethics and accountability; 11. public governance and private governance; 12. Nonprofit management and nongovernmental organizations; 13. Social, health, and environmental policy areas; 14. pandemic and crisis management; 15. administrative and governance reforms; 16. comparative public administration and governance; 17. globalization and international issues; 18. performance management; 19. geographical areas of the world with country-focused entries like Japan, China, Latin America, Europe, Asia, Africa, the Middle East, Russia and Eastern Europe, North America; and 20. a lot more. Relevant to professionals, experts, scholars, general readers, researchers, policy makers and manger, and students worldwide, this work will serve as the most viable global reference source for those looking for an introduction and advance knowledge to the field.
Competency Management In The Public Sector
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Author : Instituut voor de Overheid
language : en
Publisher: IOS Press
Release Date : 2002
Competency Management In The Public Sector written by Instituut voor de Overheid and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
Annotation Competency Management is increasingly being adopted as an approach to HRM in both the private and public sectors. This book will be of interest to both practitioners and academics as it seeks to inform the reader about the practice of competency management in European public services. It throws light on the origins and meanings of the concept and traces the competency movement from the 1980s in the UK and USA. It links competency management to performance management and HRM and demonstrates how a competency approach can add value to all parts of an organisation. The nine country studies provide a rich insight into the practices found across the public sectors of Europe. At one end of the spectrum is Britain with its holistic approach to competency management in the Senior Civil Service and widespread use throughout the rest of the service. Belgium, the Netherlands and Finland provide further examples of recent developments and good practice. In France and Germany, however, competency management has only just appeared on the reform agenda and the reasons for this are identified. Micro studies in Italy and Sweden provide an insight into the problems that arise when the perceptions of reformers diverge from those of managers and managed, while the study of Poland shows the problems faced by countries in transition which lack an appropriate educational sub-structure for public management and HRM.
Cultural Competence For Global Management
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Author : Chima Imoh
language : en
Publisher:
Release Date : 2012-08-18
Cultural Competence For Global Management written by Chima Imoh and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-18 with Business & Economics categories.
Culture is the way of life of a group of people, which includes knowledge, beliefs, arts, morals, customs, and other capabilities and habits acquired by them as members of a particular society. The global integration and interaction in business, governance and shared international problems involve different cultures, thereby creating high levels of cultural diversity in workplaces, in interactions, and around negotiation tables. The global environments entail that those individuals from different races and cultures; with different values, expectations and perspectives work together to achieve common goals or resolve common problems. Some major cultural constraints, therefore confront these individuals and organizations as they operate overseas. These constraints arise from the unfamiliar factors and problems that are associated with the international environments and value systems. The first constraint is the cultural diversity of the international environments and the effects such have on the ways people work in and manage companies and organizations. The second constraint is the ethical issues related to dealing with different values and ethical standards. The problems posed by these cultural differences are reduced by the awareness of the differences in cultural values and beliefs, verbal and nonverbal communication patterns, and approaches to decision making and conflict resolution. This book, therefore, examines the cultural issues involved in working or serving abroad and makes recommendations to help private, public, international and government nonprofit organizations achieve the desired goal of improved management and productivity by their officials who serve abroad.
Public Personnel Management
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Author : Norma M. Riccucci
language : en
Publisher: Routledge
Release Date : 2015-07-14
Public Personnel Management written by Norma M. Riccucci and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-07-14 with Political Science categories.
Updated in a new 5th edition, Public Personnel Management, by Norma M. Riccucci, is a concise and accessible reader containing all original articles addressing the most current issues in public personnel management. Written expressly for the text by leading scholars, all of the articles are either new to this edition or substantially revised. Each article focuses on specific-often controversial-issues in public personal management, such as comparative personnel management, pensions, sexuality, health, succession planning, unions, and the multi-generational workforce.