Customer Surveys For Agency Managers
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Customer Surveys For Agency Managers
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Author : Harry P. Hatry
language : en
Publisher: The Urban Insitute
Release Date : 1998
Customer Surveys For Agency Managers written by Harry P. Hatry and has been published by The Urban Insitute this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Business & Economics categories.
This practical volume provides a wealth of nontechnical information and advice on planning and conducting customer surveys. It's a must for all agency managers, public or private, seeking to make their customer surveys more useful to their agencies and to make their agencies more responsive to customers. Topics include the types of information that should and should not be sought from surveys; categories of respondents; options for administering surveys and the advantages and disadvantages of each; conducting surveys in-house versus contracting; steps in the survey process; sampling strategy; sources of survey error and suggested remedies; and tradeoffs among timeliness, accuracy, and cost.
Marketing Research For Managers
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Author : Sunny Crouch
language : en
Publisher: Routledge
Release Date : 2012-06-25
Marketing Research For Managers written by Sunny Crouch and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-25 with Business & Economics categories.
The purpose of Marketing Research for Managers is to enable managers to become more informed research users and buyers. The more managers know about how marketing research works, the more effective they can be in using it as a management tool. This new edition of the text includes: * The development of the "knowledge economy" * Analysis of customer relationship management * Comprehensive discussion of electronic techniques * New and updated case studies and examples
Customer Surveying
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Author : Frederick C. Van Bennekom
language : en
Publisher: Customer Service Press
Release Date : 2002
Customer Surveying written by Frederick C. Van Bennekom and has been published by Customer Service Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
Provides the information needed to manage and conduct a customer survey program. The book walks the reader through the various stages of a survey with particular emphasis on the design of a survey questionnaire, the administration of that questionnaire, and the analysis of data using spread sheet tools. Questions a novice surveyor might have are answered. The book also dedicates a chapter to electronic surveying tools.
Federal Register
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Author :
language : en
Publisher:
Release Date : 2013-12
Federal Register written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12 with Delegated legislation categories.
Survey Research For Managers
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Author : Peter F. Hutton
language : en
Publisher: Springer
Release Date : 1988-06-18
Survey Research For Managers written by Peter F. Hutton and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988-06-18 with Business & Economics categories.
This book provides an introduction to the ways in which managers can use surveys to improve their decision-making. It focuses on how straightforward survey data can be used to improve the overall quality of management.
Survey Management Handbook Overseeing The Technical Progress Of A Survey Contract
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Author : United States. Environmental Protection Agency. Chemicals and Statistical Policy Division. Statistical Policy Branch
language : en
Publisher:
Release Date : 1984
Survey Management Handbook Overseeing The Technical Progress Of A Survey Contract written by United States. Environmental Protection Agency. Chemicals and Statistical Policy Division. Statistical Policy Branch and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1984 with Contracts categories.
Citizen Satisfaction
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Author : F. Morgeson
language : en
Publisher: Springer
Release Date : 2014-05-21
Citizen Satisfaction written by F. Morgeson and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-05-21 with Social Science categories.
Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.
Survey Of The Agency For International Development S Management And Operation Of The Commercial Import Program For Viet Nam
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Author : United States. General Accounting Office
language : en
Publisher:
Release Date : 1967
Survey Of The Agency For International Development S Management And Operation Of The Commercial Import Program For Viet Nam written by United States. General Accounting Office and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1967 with Economic assistance, American categories.
Survey Management Handbook
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Author : United States. Environmental Protection Agency. Chemicals and Statistical Policy Division. Statistical Policy Branch
language : en
Publisher:
Release Date : 1984
Survey Management Handbook written by United States. Environmental Protection Agency. Chemicals and Statistical Policy Division. Statistical Policy Branch and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1984 with Contracts categories.
The China Management Handbook
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Author : F. Sieren
language : en
Publisher: Springer
Release Date : 2016-01-08
The China Management Handbook written by F. Sieren and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-08 with Business & Economics categories.
With China's accession to the WTO in Spring 2002 it is essential that Western investors and business people get an effective 'tool kit' which enables them to succeed in the highly competitive Chinese market and to deal with the issues and changes that the WTO will bring. As a guide for western investors this book gives the answer to the 100 most crucial questions on operating or restructuring business in China. The question and answer format allows the reader to rapidly select information for a specific situation.