Delivering Government Services
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Public Services Delivery
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Author : World Bank
language : en
Publisher: World Bank Publications
Release Date : 2005
Public Services Delivery written by World Bank and has been published by World Bank Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
Improving Public Service Delivery
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Author : Peter C. Humphreys
language : en
Publisher: Institute of Public Administration
Release Date : 1998
Improving Public Service Delivery written by Peter C. Humphreys and has been published by Institute of Public Administration this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Administrative agencies categories.
E Government In Singapore
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Author : Eunice Lee
language : en
Publisher: GRIN Verlag
Release Date : 2005-05-31
E Government In Singapore written by Eunice Lee and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-05-31 with Business & Economics categories.
Research Paper (undergraduate) from the year 2004 in the subject Business economics - Information Management, grade: 1,7, Stuttgart Media University (Information and Communication), language: English, abstract: Nowadays, not only can a Singapore citizen do his groceries shopping online without leaving the comfort of his four walls, he can also apply for a passport at the same time, pays his parking fine, renew his driving license, register for a primary school place for his children or even file his annual income tax. These are just some of the public services online available to the average citizen through e-Government. The term e-Government is synonymous for a modern, fast and efficient public service administration. It refers to the use of information technologies by the government bodies in providing services to the citizens, businesses and between other government organisations. Through the easy access of information through electronic means, citizens and businesses have better and easier access to information and improved interaction with the government. This in turn results in increased transparency, less corruption, greater convenience and lower administration cost. The traditional interaction between a citizen and a government agency usually took place in a government office. With e-Government, such interactions can now take place online through the use of internet. Furthermore, e-Government also provides a mean for closer interactions between the governing bodies and its citizens, for example, through chat with policy makers or online discussion about certain policies. As with e-Commerce, e-Government aims to bring a friendlier, more convenient and time-saving interaction between government and citizens (G2C), government and businesses (G2B), and also inter-agency relationships. [...]
Delivering The Vision
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Author : Eileen Milner
language : en
Publisher: Routledge
Release Date : 2002-06-01
Delivering The Vision written by Eileen Milner and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-06-01 with Language Arts & Disciplines categories.
Political rhetoric surrounding the role of information and knowledge in society in the twenty-first century is often thrown into sharp relief by the realities of practice. Delivering the Vision explores the way in which public service visions have developed globally and how successful they have been in contributing to major social and economic change. This edited text contains a range of case studies from the United Kingdom, the Republic of Ireland, Canada, the USA and Australia. Contributors focus both on those factors critical to success and on reasons for failure, but a common theme to emerge across all contributions is the requirement for a clear political vision, commitment and leadership if the shift from traditional forms of social and economic organisation to high-value, knowledge-intensive economies is to be safely negotiated. At the same time, individual case studies provide valuable blueprints for successful implementation of an ambitious public service change agenda. Delivering the Vision is accessible and relevant to all those interested in the management and reform of public sector organisations. It is a companion volume to the editor's earlier text Managing Information and Knowledge in the Public Sector (Routlegde: 2000)
Delivering Government Services
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Author : William J. Murin
language : en
Publisher: Taylor & Francis
Release Date : 1988
Delivering Government Services written by William J. Murin and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with Political Science categories.
First Published in 1989. Routledge is an imprint of Taylor & Francis, an informa company.
Policy In Action
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Author : John Wanna
language : en
Publisher: UNSW Press
Release Date : 2010
Policy In Action written by John Wanna and has been published by UNSW Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Political Science categories.
Addressing the question of how public-policy formulation changed and affected the design and delivery of government programs and services in Australia, this analysis offers descriptive accounts of how public services programs are designed and implemented and how they might be better managed. Modern governments have undergone significant change during the past 30 years and such change has impacted the way governments structure their organizations, deliver services, and relate to their citizenry. Revealing the affects on Australian government, this study also compares both government and nongovernment services overseas.
Citizens And E Government Evaluating Policy And Management
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Author : Reddick, Christopher G.
language : en
Publisher: IGI Global
Release Date : 2010-04-30
Citizens And E Government Evaluating Policy And Management written by Reddick, Christopher G. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-30 with Computers categories.
"This book examines the role that citizens play in the development of electronic government or e-government,specifically focusing on the impact of e-government and citizens, exploring issues of policy and management in government"--Provided by publisher.
Well Placed To Deliver
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Author : Michael Lyons
language : en
Publisher:
Release Date : 2004
Well Placed To Deliver written by Michael Lyons and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Civil service categories.
Well Placed to Deliver? : Shaping the Pattern of Government Service: Independent Review of Public Sector Relocation
E Government
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Author : John F. Affisco
language : en
Publisher: Emerald Group Publishing
Release Date : 2006
E Government written by John F. Affisco and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Electronic commerce categories.
Electronic government (e-government) involves providing service to citizens, businesses, and government agencies electronically. The scope of this e-book on e-government is to provide an insight to research that is being undertaken in the e-government area. After a vigorous review process, we have selected nine papers and one expert opinion. The selected articles provide an in-depth understanding of critical issues involved in e-government.
Instruction To Deliver
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Author : Michael Barber
language : en
Publisher: Politico's Publishing
Release Date : 2007
Instruction To Deliver written by Michael Barber and has been published by Politico's Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Political Science categories.
"Instruction to Deliver, Michael Barber's enthralling inside account of the time, shows just how much was achieved in this relatively short period. It provides revealing pictures of major players in New Labour, especially Tony Blair, and offers a unique insight into the messy reality of getting things done in government. It also gives a fascinating portrait of Michael Barber's upbringing and background, demonstrating the extraordinary drive and commitment required to bring about such a sea change in government culture."--BOOK JACKET.