Difficult People
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Difficult People
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Author : Barry Winbolt
language : en
Publisher: ISR Publishing
Release Date : 2002
Difficult People written by Barry Winbolt and has been published by ISR Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Human behavior categories.
We all have to deal with difficult behaviour -- our own and other people's -- from time to time. Mostly we manage well, but now and again we run into someone who just doesn't do things by the same rules. This book will give you new insights into those relationships that cause so much anguish, stress and lost time. It is a practical guide to help to handle those nasty situations that obstruct us at work, interfere with our sleep and disrupt our lives.
Powerful Phrases For Dealing With Difficult People
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Author : Renee Evenson
language : en
Publisher: AMACOM
Release Date : 2013-10-15
Powerful Phrases For Dealing With Difficult People written by Renee Evenson and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-15 with Business & Economics categories.
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
How To Deal With Difficult People
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Author : Gill Hasson
language : en
Publisher: John Wiley & Sons
Release Date : 2014-10-29
How To Deal With Difficult People written by Gill Hasson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-29 with Business & Economics categories.
DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
Dealing With Difficult People Hbr Emotional Intelligence Series
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Author : Harvard Business Review
language : en
Publisher: Harvard Business Press
Release Date : 2018-04-17
Dealing With Difficult People Hbr Emotional Intelligence Series written by Harvard Business Review and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-17 with Business & Economics categories.
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Working With Difficult People Second Revised Edition
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Author : Amy Cooper Hakim
language : en
Publisher: Penguin
Release Date : 2016-12-06
Working With Difficult People Second Revised Edition written by Amy Cooper Hakim and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-06 with Business & Economics categories.
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Difficult People
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Author : Catriona Wright
language : en
Publisher:
Release Date : 2019-05-15
Difficult People written by Catriona Wright and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-15 with Fiction categories.
Manipulators and liars, egomaniacs, bullies, interrupters, condescenders, ice queens, backstabbers, hypocrites, withholders, belligerents, self-deceivers, whiners, know-it-alls, nitpickers: these are some of the characters you'll encounter in Difficult People , a collection of stories that investigates and celebrates difficult people (and some animals). As these characters fumble through their quests for YouTube fame, stand-up glory, romantic love, stable employment or anyone who can tolerate them, they reveal that we are all, in our own ways, difficultpeople.
Dealing With Difficult People
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Author : Dr. Rick Brinkman
language : en
Publisher: McGraw Hill Professional
Release Date : 2006-04-07
Dealing With Difficult People written by Dr. Rick Brinkman and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-04-07 with Business & Economics categories.
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
Managing Difficult People
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Author : Marilyn Pincus
language : en
Publisher: Simon and Schuster
Release Date : 2004-10-08
Managing Difficult People written by Marilyn Pincus and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-10-08 with Business & Economics categories.
"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
Difficult People At Work
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Author : National Institute of Business Management
language : en
Publisher: Capitol Information Group
Release Date : 1999-10
Difficult People At Work written by National Institute of Business Management and has been published by Capitol Information Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-10 with Behavior modification categories.
Dealing With Difficult People
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Author : Roy C. Lilley
language : en
Publisher: Kogan Page Publishers
Release Date : 2006
Dealing With Difficult People written by Roy C. Lilley and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.