Ethical Decision Making In The Hospitality Industry
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Ethical Decision Making In The Hospitality Industry
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Author : Christine Jaszay
language : en
Publisher: Prentice Hall
Release Date : 2006
Ethical Decision Making In The Hospitality Industry written by Christine Jaszay and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Hospitality industry categories.
With an integrated case study approach, this book offers a comprehensive and reader-friendly method for future managers to learn how to recognize and analyze ethical dilemmas--giving them a strong foundation for making decisions based on sound ethical principles. Prepares readers to manage others successfully by helping them understand and posses the social skills necessary to ensure successful ethical interaction. Throughout the book, an on-going realistic case study of a fictional establishment presents all the possible ethical situations that may come up in the real world. Addresses the behavioral areas that influence the ability to be ethical such as civility, courtesy, problem-solving, diversity, communication, stress management, delegation, time management, and humility. Presents over 50 situations in segments of the case study for identifying the decision options, stakeholders, and the possible consequences to the stakeholders for the various decision options, and any of the Ethical Principles for Hospitality Managers that might be violated by these decisions. For those in human resource and hospitality management positions.
Ethics In The Hospitality And Tourism Industry
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Author : Karen Lieberman
language : en
Publisher:
Release Date : 2005
Ethics In The Hospitality And Tourism Industry written by Karen Lieberman and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business ethics categories.
Ethics In The International Hospitality Industry
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Author : Joyce Maingi
language : en
Publisher: GRIN Verlag
Release Date : 2013-12-05
Ethics In The International Hospitality Industry written by Joyce Maingi and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12-05 with Business & Economics categories.
It is possible to get away by assuming that small is beautiful in a business set-up because there are advantages the size of a business might avail. Those advantages obviously are only limited to the fact that it might be easier to manage small businesses because they are not yet complex and to become complex and less attractive they have to grow that could take a long time and work. This means that there is a need to examine what exactly those who start a new business want, because there are some that are considered to be very aggressive, risk taking, ambitious etc., and would not mind to see their business grow in a few years time. Such business owners might not pay much attention to whether running a small business has any inherent beauty to it unless it is profitable and competitive in the market place. On the other hand, there could be different kinds of business owners whose main aim is not to see the business grow quickly and make substantial profit. Instead, as long as they make enough money to keep them going they could appreciate the kind of beauty running once own business will avail without answering for a boss and for them that beauty might keep them going. Because of that the perception of beauty in running a small business needs further examining and the paper will thoroughly examine what is involved in running a small business and if substantiating the beautiful aspect of such small firms is true.
Ethics In Hospitality Management
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Author : Stephen S. J. Hall
language : en
Publisher: Educational Institute of American Hotel & Motel Association
Release Date : 1992
Ethics In Hospitality Management written by Stephen S. J. Hall and has been published by Educational Institute of American Hotel & Motel Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business & Economics categories.
Human Resources Management In The Hospitality Industry
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Author : David K. Hayes
language : en
Publisher: John Wiley & Sons
Release Date : 2009
Human Resources Management In The Hospitality Industry written by David K. Hayes and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Business & Economics categories.
This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Profit Planning And Decision Making In The Hospitality Industry
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Author : Charles L. Ilvento
language : en
Publisher:
Release Date : 1996
Profit Planning And Decision Making In The Hospitality Industry written by Charles L. Ilvento and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.
Global Cases On Hospitality Industry
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Author : Timothy L. G. Lockyer
language : en
Publisher: Routledge
Release Date : 2013-05-13
Global Cases On Hospitality Industry written by Timothy L. G. Lockyer and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-13 with Business & Economics categories.
Get a comprehensive research-based look at real life hospitality industry issues from leaders in the field Global Cases on Hospitality Industry is a comprehensive examination into hospitality issues around the world. This detailed look at the industry’s dynamics uses an international perspective that provides reader understanding by spanning several strategic and functional areas in management practices. Leading academics, trainers, and consultants from around the globe offer research-based perspectives on real life issues in this competitive industry. This important text extensively explores various aspects of the industry from both Asian and Western countries, providing important insights into policymaking, research, consulting, and teaching. Global Cases on Hospitality Industry presents extensively-researched illustrative case studies and accounts of revealing management practices from experts around the world. This book explains both the positive and negative impact of certain real life policy and management decisions in various aspects of the industry. This text discusses topics such as marketing, human resources, strategy, entrepreneurship, the use of technology, and ethics, using inside looks into different hospitality and travel and tourism companies. The book includes numerous figures and tables to clearly illustrate research data. Topics in Global Cases on Hospitality Industry include: consumer marketing research price promotions consumer behaviors bed and breakfast expectation analysis assessment of service quality company organizational structure labor productivity human resource issues franchise restaurants impact around the world tour operator strategies similarity of problems between the hospitality and tourism industries heritage tourism societal effects of tourism development ethical challenges and much more! Global Cases on Hospitality Industry is essential reading for hospitality management educators, students, trainers, and researchers in services management.
Labor In The Tourism And Hospitality Industry
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Author : Abdallah M. Elshaer
language : en
Publisher: CRC Press
Release Date : 2019-05-28
Labor In The Tourism And Hospitality Industry written by Abdallah M. Elshaer and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-28 with Business & Economics categories.
An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry’s organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover—resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights. Key features: • Provides an in-depth understanding of tourism employment • Presents a critical analysis of labor supply and demand in the tourism and hospitality industries • Considers the need for specific labor skills and training • Examines the reasons for labor shortages and turnover in the tourism and hospitality industry • Discusses labor ethics and social responsibility in hospitality/tourism organizations
Financial Decision Making In The Foodservice Industry
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Author : Amit Sharma
language : en
Publisher: CRC Press
Release Date : 2019-12-20
Financial Decision Making In The Foodservice Industry written by Amit Sharma and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-20 with Business & Economics categories.
The study of decision-making in foodservice is still a relatively new area of scholarly interest. The application of cost-benefit analysis and behavioral finance and economics in the foodservice context is rare. This volume, Financial Decision-Making in the Foodservice Industry: Economic Costs and Benefits,fills that gap and focuses on cost-benefit analysis, decision-making, behavioral finance, economic theories, and their application in foodservice and restaurant industry. The volume synthesizes these major themes by developing new theoretical foundations and presenting findings from the investigation of managerial practice. The authors cover an abundance of topical issues, including ethical obligations in foodservice, sustainability issues in the foodservice/restaurant industry, farm-to-school and local food expenditures in school foodservice settings, managerial traits and behavior in the foodservice industry, and more.
The Ethics Of Tourism
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Author : Brent Lovelock
language : en
Publisher: Routledge
Release Date : 2013-06-26
The Ethics Of Tourism written by Brent Lovelock and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-26 with Business & Economics categories.
There are increasingly strident calls from many sectors of society for the tourism industry, the world’s largest industry, to adopt a more ethical approach to the way it does business. In particular there has been an emphasis placed on the need for a more ethical approach to the way the tourism industry interacts with consumers, the environment, with indigenous peoples, those in poverty, and those in destinations suffering human rights abuses. This book introduces students to the important topic of tourism ethics and illustrates how ethical principles and theory can be applied to address contemporary tourism industry issues. A critical role of the book is to highlight the ethical challenges in the tourism industry and to situate tourism ethics within wider contemporary discussions of ethics in general. Integrating theory and practice the book analyses a broad range of topical and relevant tourism ethical issues from the urgent ‘big-picture’ problems facing the industry as a whole (e.g. air travel and global warming) to more micro-scale everyday issues that may face individual tourism operators, or indeed, individual tourists. The book applies relevant ethical frameworks to each issue, addressing a range of ethical approaches to provide the reader with a firm grounding of applied ethics, from first principles. International case studies with reflective questions at the end are integrated throughout to provide readers with valuable insight into real world ethical dilemmas, encouraging critical analysis of tourism ethical issues as well as ethically determined decisions. Discussion questions and annotated further reading are included to aid further understanding. The Ethics of Tourism: Critical and Applied Perspectives is essential reading for all Tourism students globally.