Fundamentals Of Hotel Front Office Management
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Fundamentals Of Hotel Front Office Management
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Author :
language : en
Publisher:
Release Date : 2014
Fundamentals Of Hotel Front Office Management written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with categories.
Fundamentals Of Hotel Front Office
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Author : Dr. Indraneel Bose
language : en
Publisher: Sankalp Publication
Release Date :
Fundamentals Of Hotel Front Office written by Dr. Indraneel Bose and has been published by Sankalp Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on with Education categories.
: Introducing the essential guide to mastering Hotel Front Office operations - "Fundamentals of Hotel Front Office." This comprehensive book offers a concise and practical approach to understanding the core principles and best practices of Front Office management. From guest services and reservations to communication skills, this indispensable resource equips hospitality professionals with the knowledge and skills necessary to excel in the dynamic world of hotel front desk operations. Whether you're a student, aspiring hotelier, or industry veteran, "Fundamentals of Hotel Front Office" is your key to unlocking success in the fast-paced hospitality industry.
Concepts Of Front Office Management
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Author : Chakravarti
language : en
Publisher: APH Publishing
Release Date : 2006
Concepts Of Front Office Management written by Chakravarti and has been published by APH Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Hotel management categories.
Principles Of Hotel Front Office Operations
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Author : Sue Baker
language : en
Publisher: Burns & Oates
Release Date : 2000
Principles Of Hotel Front Office Operations written by Sue Baker and has been published by Burns & Oates this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.
Hotel Front Office Management
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Author : James A. Bardi
language : en
Publisher: Wiley Global Education
Release Date : 2011-08-24
Hotel Front Office Management written by James A. Bardi and has been published by Wiley Global Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-24 with Business & Economics categories.
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.
Fundamentals Of Hotel Operations In Tourism Management Diploma Level
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Author : CPA John Kimani
language : en
Publisher: Finstock Evarsity Publishers
Release Date : 2023-06-05
Fundamentals Of Hotel Operations In Tourism Management Diploma Level written by CPA John Kimani and has been published by Finstock Evarsity Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-05 with Travel categories.
• Introduction to Hotel Operations • Hotel Operations Management • Sales and Marketing for Hotels • Human Resource Management in Hospitality • Financial Management for Hotels • Technology in Hotel Operations • Legal and Ethical Issues in Hospitality • Sustainability in the Hospitality Industry
Hotel Front Office Management
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Author : Lina Raske
language : en
Publisher:
Release Date : 2016-04-01
Hotel Front Office Management written by Lina Raske and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-01 with categories.
The front office is the nerve center of a hotel property. Communications and accounting are two of the most important functions of a front desk operation. Front office/reception is the first place where guests/customers arrive and come in touch with the staff. Front office/reception is the mirror of a hotel. The function of the front office is to directly get in touch with customers. The front office can discover more information about the customer by asking them questions and give answer ask by guest/customer also helping the customers out. Broadly speaking, front office includes roles that affect the right side (revenues) of trading statement of the business. Effective communications--with guests, employees, and other departments of the hotel--are paramount in projecting a hospitable image. Answering guest inquiries about hotel services and other guests, marketing and sales department requests for information on guest room availability, and housekeeping department inquiries concerning guest reservations are but a few of the routine tasks performed almost constantly by a hotel front desk in its role as communications hub. Accounting procedures involving charges to registered and nonregistered hotel guest accounts are also important in the hospitality field. Staff working in the front office can also deal with simple tasks, such as sorting emails and helping on printing and typing tasks. Front office staff needs to use different skills on technologies too, such as using the printers, fax machines and phone. The book Hotel Front Office Management addresses the demands for instructing future leaders of the hotel industry. Educators who are preparing professionals for roles as front office managers and general managers in hotels are required to meet the challenges of operations, technology, training, empowerment, and international applications.
Managing Front Office Operations
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Author : Charles E. Steadmon
language : en
Publisher:
Release Date : 1988
Managing Front Office Operations written by Charles E. Steadmon and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with House & Home categories.
Handboek Front Office werkzaamheden.
Front Office Management And Operations
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Author : Linsley T. DeVeau
language : en
Publisher:
Release Date : 1996
Front Office Management And Operations written by Linsley T. DeVeau and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.
-Inn Syst front desk simulation reference manual and exercise/Jim Dougan.
Front Office Operations And Management
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Author : Ahmed Ismail
language : en
Publisher: Cengage Learning
Release Date : 2002
Front Office Operations And Management written by Ahmed Ismail and has been published by Cengage Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
If you need to know about the nature and operation of hotels as they exist today, this new book is for you. You will learn about the inner workings of a hotel, preparing readers for what to expect in the current and future hotel market. The primary focus is the front office, housekeeping, reservations and night audit departments. Other departments are discussed to provide and understanding of how these departments relate to the front office and how they operate to enhance the guest experience. An introduction of basic analyses, techniques and trends both in policy and technology are reviewed as they relate to management and the guest. The book gives newer managers, meeting planners, and others a “real world” understanding of the hotel industry balancing its past, present and future. New technologies such as the Property Management System have dramatically changed hotel operations; therefore, extensive time has been devoted to covering this technology. Additional chapters feature analysis of the physical makeup of hotels, yield management, and operational techniques. Performance measurements and analysis of what makes a truly successful hotel are discussed in detail. Finally, because hotel management is and will always be about people, chapters are devoted to both the hotel guest and hotel employee. The arrival chronology is discussed from arrival to departure.