Growing The Productivity Of Government Services

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Growing The Productivity Of Government Services

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Author : Patrick Dunleavy
language : en
Publisher: Edward Elgar Publishing
Release Date : 2013-01-01

Growing The Productivity Of Government Services written by Patrick Dunleavy and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-01 with Political Science categories.

'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government services. They offer a nuanced but powerful explanation of productivity puzzles, conundrums and dilemmas in the public sector. But they also offer solutions to many of these problems. Finally, I have found a text on public economics that makes sense, gives genuine management insights and offers real suggestions to practitioners as to what to do next.' – Barry Quirk, Chief Executive, London Borough of Lewisham, UK 'This book presents a welcome and sobering analysis of productivity performance in UK central government – a subject that has received remarkably little serious academic attention up to now, in spite of decades of general commentary on managerialism.' – Christopher Hood, All Souls College, UK 'Leandro Carrera and Patrick Dunleavy have performed an amazing feat in this book through their rigorous examination of a thorny topic that has dogged pundits and academics alike. Just how efficient is government and how well does it do its job? As a result of an impressive – but accessible – set of data analyses, the authors make an authoritative attack on the proponents of the New Public Management, and offer some clear recommendations for reform based on better use of new technology.' – Peter John, University College London, UK Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations – especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn. With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.

Improving Public Sector Productivity

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Author : Ellen Doree Rosen
language : en
Publisher: SAGE
Release Date : 1993-07-22

Improving Public Sector Productivity written by Ellen Doree Rosen and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-07-22 with Political Science categories.

This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.

Managing Under Austerity Delivering Under Pressure

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Author : John Wanna
language : en
Publisher: ANU Press
Release Date : 2015-10-30

Managing Under Austerity Delivering Under Pressure written by John Wanna and has been published by ANU Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-10-30 with Political Science categories.

Contemporary public managers find themselves under pressure on many fronts. Coming off a sustained period of growth in their funding and some complacency about their performance, they now face an environment of ferocious competitiveness abroad and austerity at home. Public managers across Australia and New Zealand are finding themselves wrestling with expenditure reduction, a smaller public sector overall, sustained demands for productivity improvement, and the imperative to think differently about the optimal distribution of responsibilities between states, markets and citizens. Given ever-shrinking resources, in terms of staffing, budgets and time, how can public managers and public services become more productive, more outcome-driven and more agile? How can we achieve better alignment between ever-growing citizen expectations and the realities of constrained service provision? What can we learn from the best combination of innovation and austerity already being delivered in other countries and sectors, including harnessing the grounded wisdom of frontline service delivery practitioners? This book focuses on practical ways public managers at home and abroad are dealing with these shared dilemmas. It brings together renowned scholars in the fields of public sector productivity, performance management, ‘frugal innovation’ and budget stringency, with leading international and Australasian practitioners sharing their successes and challenges.

Enhancing The Performance Of The Services Sector

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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2005-06-08

Enhancing The Performance Of The Services Sector written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-06-08 with categories.

The services sector now accounts for over 70% of employment and value added in OECD economies. It also accounts for almost all employment growth in the OECD area. But despite its growing weight in OECD economies, productivity growth and employment ...

Measuring And Enhancing The Productivity Of Service And Government Organizations

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Author :
language : en
Publisher:
Release Date : 1980

Measuring And Enhancing The Productivity Of Service And Government Organizations written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1980 with Civil service categories.

Promoting Productivity In The Public Sector

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Author : Rita Mae Kelly
language : en
Publisher: Springer
Release Date : 1988-06-18

Promoting Productivity In The Public Sector written by Rita Mae Kelly and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988-06-18 with Business & Economics categories.

Measuring And Enhancing The Productivity Of Service And Government Organizations

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Author : Marvin E. Mundel
language : en
Publisher:
Release Date : 1978

Measuring And Enhancing The Productivity Of Service And Government Organizations written by Marvin E. Mundel and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1978 with categories.

Enhancing The Performance Of The Services Sector

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Author : Organisation for Economic Co-operation and Development
language : en
Publisher: OECD Publishing
Release Date : 2005

Enhancing The Performance Of The Services Sector written by Organisation for Economic Co-operation and Development and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.

The services sector now accounts for over 70% of employment and value added in OECD economies. It also accounts for almost all employment growth in the OECD area. But despite its growing weight in OECD economies, productivity growth and employment rates in services remain low in many OECD countries. To improve the basis for future economic growth and to address the rapid globalisation of OECD economies, the services sector will need to do better than is currently the case. But how can services performance be improved? And which factors and policies are the most important?This report provides an overview of the role of services in economic performance, and the factors that affect services sector performance. This includes the role of labour and product markets, the impact of barriers to trade in services, the role of innovation in services and the impacts of information and communications technology (ICT) on the services sector. The report also includes a paper presenting case studies of successful services firms, which help illustrate the broader analysis from OECD data.The report shows that services are indeed of growing importance to OECD economies, but that not all OECD economies have sufficiently adjusted their policies to seize greater benefits from the potential for growth and innovation in the services sector. Adjusting these polices will help in preparing OECD economies for a future characterised by an increasingly internationalised and competitive services sector.

Improving Government Productivity

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Author : Walter L. Balk
language : en
Publisher: Beverly Hills, Calif. : Sage Publications
Release Date : 1975

Improving Government Productivity written by Walter L. Balk and has been published by Beverly Hills, Calif. : Sage Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 1975 with Business & Economics categories.

New Horizons For A Data Driven Economy

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Author : José María Cavanillas
language : en
Publisher: Springer
Release Date : 2016-04-04

New Horizons For A Data Driven Economy written by José María Cavanillas and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-04 with Computers categories.

In this book readers will find technological discussions on the existing and emerging technologies across the different stages of the big data value chain. They will learn about legal aspects of big data, the social impact, and about education needs and requirements. And they will discover the business perspective and how big data technology can be exploited to deliver value within different sectors of the economy. The book is structured in four parts: Part I “The Big Data Opportunity” explores the value potential of big data with a particular focus on the European context. It also describes the legal, business and social dimensions that need to be addressed, and briefly introduces the European Commission’s BIG project. Part II “The Big Data Value Chain” details the complete big data lifecycle from a technical point of view, ranging from data acquisition, analysis, curation and storage, to data usage and exploitation. Next, Part III “Usage and Exploitation of Big Data” illustrates the value creation possibilities of big data applications in various sectors, including industry, healthcare, finance, energy, media and public services. Finally, Part IV “A Roadmap for Big Data Research” identifies and prioritizes the cross-sectorial requirements for big data research, and outlines the most urgent and challenging technological, economic, political and societal issues for big data in Europe. This compendium summarizes more than two years of work performed by a leading group of major European research centers and industries in the context of the BIG project. It brings together research findings, forecasts and estimates related to this challenging technological context that is becoming the major axis of the new digitally transformed business environment.