Home eBooks Download › improving public sector productivity

Improving Public Sector Productivity

Download Improving Public Sector Productivity PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Improving Public Sector Productivity book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page

Improving Public Sector Productivity

DOWNLOAD
Author : Ellen Doree Rosen
language : en
Publisher: SAGE
Release Date : 1993-07-22

Improving Public Sector Productivity written by Ellen Doree Rosen and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-07-22 with Business & Economics categories.

This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.

Improving Public Sector Productivity

DOWNLOAD
Author : Ellen Doree Rosen
language : en
Publisher: SAGE
Release Date : 1993-07-22

Measuring Public Sector Productivity

DOWNLOAD
Author : Richard Boyle
language : en
Publisher: Institute of Public Administration
Release Date : 2006

Measuring Public Sector Productivity written by Richard Boyle and has been published by Institute of Public Administration this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Government productivity categories.

Public Productivity Handbook

DOWNLOAD
Author : Marc Holzer
language : en
Publisher: CRC Press
Release Date : 2004-02

Public Productivity Handbook written by Marc Holzer and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-02 with Business & Economics categories.

Presented by Holzer (public administration, Rutgers U., US) and Lee (public administration, Catholic U. of Korea), 38 papers address ''public administration professionals who are seeking insights into improving productivity and performance in the context of efficiency, effectiveness, quality, and out.

Growing The Productivity Of Government Services

DOWNLOAD
Author : Patrick Dunleavy
language : en
Publisher: Edward Elgar Publishing
Release Date : 2013

Growing The Productivity Of Government Services written by Patrick Dunleavy and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Administrative agencies categories.

'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government services. They offer a nuanced but powerful explanation of productivity puzzles, conundrums and dilemmas in the public sector. But they also offer solutions to many of these problems. Finally, I have found a text on public economics that makes sense, gives genuine management insights and offers real suggestions to practitioners as to what to do next.' - Barry Quirk, Chief Executive, London Borough of Lewisham, UK 'This book presents a welcome and sobering analysis of productivity performance in UK central government - a subject that has received remarkably little serious academic attention up to now, in spite of decades of general commentary on managerialism.' - Christopher Hood, All Souls College, UK 'Leandro Carrera and Patrick Dunleavy have performed an amazing feat in this book through their rigorous examination of a thorny topic that has dogged pundits and academics alike. Just how efficient is government and how well does it do its job? As a result of an impressive - but accessible - set of data analyses, the authors make an authoritative attack on the proponents of the New Public Management, and offer some clear recommendations for reform based on better use of new technology.' - Peter John, University College London, UK Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn. With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.

Service Productivity Management

DOWNLOAD
Author : H. David Sherman
language : en
Publisher: Springer Science & Business Media
Release Date : 2006-09-10

Service Productivity Management written by H. David Sherman and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-09-10 with Business & Economics categories.

Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to improve service organization performance - Data Envelopment Analysis (DEA). (1) It outlines the use of DEA as a benchmarking technique. (2) It identifies high costs service units. (3) It isolates specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low cost. (4) And most important, it guides the improvement process. The discussion and methods are all supported by case-study applications to organizations that have sought and have successfully improved its performance. The techniques discussed in the book are accessible to any and all managers with access to Microsoft® Excel spreadsheet software (Excel).

Lean For The Public Sector

DOWNLOAD
Author : Bert Teeuwen
language : en
Publisher: CRC Press
Release Date : 2010-11-19

Lean For The Public Sector written by Bert Teeuwen and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-19 with Business & Economics categories.

Packed with international case examples and clearly delineating principles as they apply to public sector organizations, Lean for the Public Sector: The Pursuit of Perfection in Government Services demonstrates that Lean in the public sector is neither rocket science nor a typical profit-driven improvement program. The book begins with coverage of the basic philosophy of Lean before detailing specific methods for improving processes in the public sector. It addresses concerns specific to the public sector environment and considers the role of the citizen, not only as customer, but as a voter, taxpayer, and community participant. The author provides a clear explanation of methods such as 5S, kaizen, standardization techniques, and Value Stream Mapping shaped to Lean Government. His approach provides a reality-based view of value-added services and waste in the public sector. Written specifically to address the application of Lean practices in government and the public sector, this how-to workbook gives you the wherewithal to combat the 'We don’t make widgets' mentality. Providing the tools to manage the entire Lean transformation process, the book helps you immediately integrate the Lean way of thinking and its tools into your improvement program.

The Age Of Diminished Expectations

DOWNLOAD
Author : Paul R. Krugman
language : en
Publisher: MIT Press
Release Date : 1997

The Age Of Diminished Expectations written by Paul R. Krugman and has been published by MIT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Business & Economics categories.

This edition looks at how risky behaviour can lead to disaster in private markets, with colourful examples from Lloyd's of London and Sumitomo Metals. Krugman also considers the collapse of the Mexican peso, and the burst of Japan's 'bubble' economy.

The Public Productivity And Performance Handbook

DOWNLOAD
Author : Marc Holzer
language : en
Publisher: Routledge
Release Date : 2021-07-25

The Public Productivity And Performance Handbook written by Marc Holzer and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-25 with Political Science categories.

A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.

Increased Resources To Improve Public Services

DOWNLOAD
Author : Great Britain. Parliament. House of Commons. Committee of Public Accounts
language : en
Publisher: The Stationery Office
Release Date : 2004

Increased Resources To Improve Public Services written by Great Britain. Parliament. House of Commons. Committee of Public Accounts and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Political Science categories.

In July 2002, the Government announced a public expenditure increase of £61 billion over three years, to be targeted at improving key public services. The three largest recipients of the extra funding were the Department for Education and Skills, the Department of Health and the Department for Transport. Following on from a NAO report on this topic (HCP 234, session 2003-04; ISBN 0102927103) published in January 2004, the Committee's report examines how these departments are using their extra resources, focusing on three main issues: the complexity of the service deliver chain, how they can secure further improvements in service quality, and performance monitoring and benchmarking. Conclusions reached include that, complex delivery chains and financing mechanisms need to be simplified, and a direct link established between funding and specific targets for service improvements. As all three departments deliver services indirectly through a network of partners and contractors, they need to ensure delivery partners have sufficient capability and capacity to deliver services effectively. Departments should also share information on their plans to increase delivery capacity more widely among key suppliers.

Improving Public Sector Productivity

Recent Posts