Guide To Technical Services Resources
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Guide To Technical Services Resources
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Author : Peggy Johnson
language : en
Publisher: Chicago : American Library Association
Release Date : 1994
Guide To Technical Services Resources written by Peggy Johnson and has been published by Chicago : American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Education categories.
This authoritative guide covers all areas of technical services.
Virtual Technical Services
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Author : Mary Beth Weber
language : en
Publisher: Rowman & Littlefield
Release Date : 2022-04-25
Virtual Technical Services written by Mary Beth Weber and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-25 with Language Arts & Disciplines categories.
Prior to the COVID pandemic, there was little published information to guide technical services operations on how to deal with crises and emergencies. Viewed as a backroom operation by administration, little thought historically has been given to how these employees might protect equipment and resources and continue to provide services that seamlessly support the rest of the library. Virtual Technical Services: A Handbook is the first to address emergency and crisis planning specifically for technical services. The authors address how to create an emergency plan and how to prepare for an uncertain future that will undoubtedly include other threats to our health and safety. We discuss how the pivot to remote work can revolutionize technical services librarianship and allow us to better serve the needs of a 21st Century library. As the WFH period extended longer than anticipated, libraries and other organizations realized both the challenges and benefits of working remotely. WFH is about more than just doing one’s job, and we focus on employees as individuals with needs that include work/life balance, self-care, and the flexibility to meet life circumstances including childcare, eldercare, and appointments. A unique feature of our book is the focus on employee well-being, including burnout and self-care. Prior to COVID-19, employee well-being was typically not emphasized as part of personnel management. The risks to our health and safety and being removed from the physical workplace provided the opportunity to re-examine priorities and reframe them to forge a stronger and more collaborative relationship between employers and employees. Technical services personnel, in particular, are subject to burnout as their operations are frequently understaffed and they face competing demands of serving both libraries’ physical needs and supporting electronic and digital resources. Management in a remote work environment has challenges that are not present in an on-site operation. Communication, setting expectations, and documentation and training take on added significance when WFH, as does accountability. Our book addresses these aspects of management through a WFH lens. The book also covers the return to work after a shift to remote, whether it is completely on-site, hybrid, or some combination. Normalization, determining staffing levels, employee accommodations, and an adjustment period are discussed. Since most technical services personnel have not previously had to pivot to remote on short notice and for an extended period, the book addresses these issues for libraries as they make decisions about repopulating their workplaces.
New Directions In Technical Services
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Author : Peggy Johnson
language : en
Publisher:
Release Date : 1997
New Directions In Technical Services written by Peggy Johnson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Bibliotecas - Administración categories.
Find out what's new and what's hot in your field with this invaluable guide to the most important, current technical services issues and resources. This easy-to-use source guides you to valuable, recent information essential for success.
Guide To Technical Services And Information Sources For Adp Managers And Users
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Author : Shirley M. Radack
language : en
Publisher:
Release Date : 1979
Guide To Technical Services And Information Sources For Adp Managers And Users written by Shirley M. Radack and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1979 with Electronic data processing categories.
Directory Of Federal Laboratory Technology Resources
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Author : Edward J. Lehmann
language : en
Publisher: National Technical Info Svc
Release Date : 1993
Directory Of Federal Laboratory Technology Resources written by Edward J. Lehmann and has been published by National Technical Info Svc this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Federal government categories.
Directory Of Federal Laboratory Technology Resources
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Author :
language : en
Publisher:
Release Date : 1986
Directory Of Federal Laboratory Technology Resources written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1986 with Administrative agencies categories.
The Electronic Resources Troubleshooting Guide
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Author : Holly Talbott
language : en
Publisher: American Library Association
Release Date : 2020-11-06
The Electronic Resources Troubleshooting Guide written by Holly Talbott and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-06 with Language Arts & Disciplines categories.
A library user can’t access an article. Your log in credentials won’t work. In the realm of electronic resources everything runs smoothly—until suddenly, without warning, it doesn’t. Invariably, systems will break down, but a trial and error approach to finding out what’s wrong is highly inefficient. This hands-on guide from two expert ERM librarians walks you through the essentials of troubleshooting. It outlines a methodical process that will help you identify the source of a problem even when it’s not obvious and take steps to reach a resolution. With the goal of developing a library-wide workflow in mind, this guide will teach you how to familiarize yourself with the components of electronic resources, using flowchart diagrams of common access chains such as discovery services, knowledge bases, research guides, and library services platforms; navigate the complete triage and troubleshooting workflow, illustrated through 14 in-depth examples; recognize the symptoms of common access disruptions; conduct efficient troubleshooting interviews; manage help tickets and design problem reports that capture key information without overburdening the user; create publicly available help pages for problems originating with users’ devices or computers; communicate with vendors and IT personnel for speedy resolutions, providing dozens of clear definitions of library and technology terms that will help you minimize confusion; and customize your own troubleshooting workflow chart for common use across departments and staff hierarchies.
Directory Of Federal Laboratory Technology Resources
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Author :
language : en
Publisher:
Release Date : 1993
Directory Of Federal Laboratory Technology Resources written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Administrative agencies categories.
Directory Of Federal Laboratory And Technology Resources
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Author :
language : en
Publisher: DIANE Publishing
Release Date : 1994
Directory Of Federal Laboratory And Technology Resources written by and has been published by DIANE Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with categories.
Describes the individual capabilities of each of 1,900 unique resources in the federal laboratory system, and provides the name and phone number of each contact. Includes government laboratories, research centers, testing facilities, and special technology information centers. Also includes a list of all federal laboratory technology transfer offices. Organized into 72 subject areas. Detailed indices.
Information Sources In Science And Technology
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Author : C. C. Parker
language : en
Publisher: Butterworth-Heinemann
Release Date : 2013-10-22
Information Sources In Science And Technology written by C. C. Parker and has been published by Butterworth-Heinemann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-22 with Technology & Engineering categories.
Information Sources in Science and Technology: A Practical Guide to Traditional and Online Use presents a selection of traditional and online methods of using information sources in science and technology, including people, organizations, literature, hosts, and databases. This text serves as a reference book that helps the reader choose sources of information and their guides, includes a routine for finding and using information, and offers tips on searching and obtaining literature in a usable form. This book is comprised of nine chapters and begins by explaining how to choose type(s) of information source that is likely to be most helpful. The chapters that follow present guides on people, organizations, and literature as sources of information. A chapter on information services focuses on those organizations that supply information or references to information that could be helpful. These services range from answering telephone queries to supplying collections of relevant documents, and from broadcast television information to direct connection with computer databases. The next chapters discuss ways of searching the literature and computer databases, obtaining literature in a usable form, and organizing and presenting information. This book concludes by considering current awareness or keeping up-to-date with information about recent developments. This monograph is intended for librarians and information officers, especially for those working in scientific or industrial environments, practicing scientists and engineers, and students associated with these professions.