Handbook Of Public Quality Management
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Handbook Of Public Quality Management
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Author : Stupak/Leitner
language : en
Publisher: CRC Press
Release Date : 2019-09-16
Handbook Of Public Quality Management written by Stupak/Leitner and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-16 with Political Science categories.
Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
Handbook Of Public Quality Management
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Author : Stupak/Leitner
language : en
Publisher: CRC Press
Release Date : 2001-03-22
Handbook Of Public Quality Management written by Stupak/Leitner and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-03-22 with Political Science categories.
Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
The Oxford Handbook Of Public Management
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Author : Ewan Ferlie
language : en
Publisher: Oxford University Press, USA
Release Date : 2007
The Oxford Handbook Of Public Management written by Ewan Ferlie and has been published by Oxford University Press, USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.
Public Productivity Handbook Second Edition
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Author : Marc Holzer
language : en
Publisher: CRC Press
Release Date : 2004-02-20
Public Productivity Handbook Second Edition written by Marc Holzer and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-02-20 with Political Science categories.
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-defined measurement systems provides guidance on correct utilization of human resources that ensure improvements in productivity and performance. The authors discuss such topics as citizen-driven government and performance, public sector values and productivity, privatization, and productivity barriers in the public sector.
Gower Handbook Of Quality Management
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Author : Dennis Lock
language : en
Publisher: Gower Publishing Company, Limited
Release Date : 1994
Gower Handbook Of Quality Management written by Dennis Lock and has been published by Gower Publishing Company, Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Business & Economics categories.
Laboratory Quality Management System
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Author : World Health Organization
language : en
Publisher:
Release Date : 2011
Laboratory Quality Management System written by World Health Organization and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Laboratories categories.
Achieving, maintaining and improving accuracy, timeliness and reliability are major challenges for health laboratories. Countries worldwide committed themselves to build national capacities for the detection of, and response to, public health events of international concern when they decided to engage in the International Health Regulations implementation process. Only sound management of quality in health laboratories will enable countries to produce test results that the international community will trust in cases of international emergency. This handbook was developed through collaboration between the WHO Lyon Office for National Epidemic Preparedness and Response, the United States of America Centers for Disease Control and Prevention (CDC) Division of Laboratory Systems, and the Clinical and Laboratory Standards Institute (CLSI). It is based on training sessions and modules provided by the CDC and WHO in more than 25 countries, and on guidelines for implementation of ISO 15189 in diagnostic laboratories, developed by CLSI. This handbook is intended to provide a comprehensive reference on Laboratory Quality Management System for all stakeholders in health laboratory processes, from management, to administration, to bench-work laboratorians. This handbook covers topics that are essential for quality management of a public health or clinical laboratory. They are based on both ISO 15189 and CLSI GP26-A3 documents. Each topic is discussed in a separate chapter. The chapters follow the framework developed by CLSI and are organized as the "12 Quality System Essentials".
Handbook Of Public Management Practice And Reform
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Author : Kuo-Tsai Liou
language : en
Publisher: CRC Press
Release Date : 2001-03-27
Handbook Of Public Management Practice And Reform written by Kuo-Tsai Liou and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-03-27 with Political Science categories.
Outlining the origins, motivations, strategies, implementations, and effectiveness of reform policies and programs, Handbook of Public Management Practice and Reform examines changes and challenges in major areas of public administration, including budgeting, finance, human resources, and organizational management, reviews the lessons of reform, and addresses new ideas and emerging issues. Discussing the development and contribution of public administration education, research, and professional associations, the book covers decentralization and deregulation, institutional arrangement and support, and cooperation between public and nonprofit organizations.
Handbook Of Public Administration
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Author : James L. Perry
language : en
Publisher: Jossey-Bass
Release Date : 1996-02-16
Handbook Of Public Administration written by James L. Perry and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-02-16 with Business & Economics categories.
Immediate and immensely readable, this masterful account is at the same time a work of major biographical scholarship. John Sutherland penetrates into the darker areas of Scott's life in a sceptical (yet sympathetic) spirit, bringing the massive oeuvre and the chronicle of the life into manageable proportions, one illumining the other. Scott - the 'Great Unknown' - has always presented challenges to the biographer. Layers of myth continue to protect him from posterity. There is also the sheer size of Scott's achievements as poet, novelist, man of letters, and self-made Laird of Abbotsford. Sutherland justifies Scott as a writer to be read and understand today as much as in his heyday in the nineteenth century.
Total Quality Management In The Public Sector
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Author : Morgan, Colin
language : en
Publisher: McGraw-Hill Education (UK)
Release Date : 1994-02-01
Total Quality Management In The Public Sector written by Morgan, Colin and has been published by McGraw-Hill Education (UK) this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-02-01 with Business & Economics categories.
Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing experimentation in the transference of Total Quality Management to the public sector provision of government, health and education in North America, Europe and elsewhere. TQM is starting to set a new paradigm for management approaches in the public sector and "not for profit" enterprises. All key public service managers should at least need to know the basics of TQM, its possibilities and limitations for the public sector, and particularly the types of applications which could work for them. For all public sector managers this book provides: a clear understanding of the key concepts of TQM; a critical understanding of their relevance to the public sector; empirical evidence of TQM applications in government, health and education; and exploration of the public sector TQM possibilitites yet to be realized. It draws throughout on case examples from Britain, Canada, the USA and continental Europe which illustrate the application of TQM to the public sector.
Handbook Of Public Personnel Administration
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Author : Jack Rabin
language : en
Publisher: CRC Press
Release Date : 1994-09-29
Handbook Of Public Personnel Administration written by Jack Rabin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-09-29 with Political Science categories.
Offers in-depth analyses spanning the entire field of public personnel administration--from a history of the American civil service as characterized by competing perspectives to the contemporary application of total quality management by human resources practitioners. Addresses the major laws that regulate worker compensation.