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Harnessing Emotion Ai For Customer Support And Employee Wellbeing

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Harnessing Emotion Ai For Customer Support And Employee Wellbeing

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Author : Jihene Mrabet
language : en
Publisher: Business Science Reference
Release Date : 2025-07-11

Harnessing Emotion Ai For Customer Support And Employee Wellbeing written by Jihene Mrabet and has been published by Business Science Reference this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-11 with Business & Economics categories.

Emotion AI transforms the way organizations interact with both customers and employees by enabling systems to recognize, interpret, and respond to human emotions. In customer support, emotion AI creates more empathetic and responsive service experiences by analyzing voice tone, facial expressions, and text sentiment to tailor interactions in real-time. In the workplace, it enhances employee wellbeing by monitoring stress levels, detecting burnout signals, and promoting mental health through support systems. By integrating emotion AI into business operations, businesses may improve service quality while fostering a healthier, more emotionally intelligent work culture. Harnessing Emotion AI for Customer Support and Employee Wellbeing explores how advanced AI can drive positive changes in business operations, environmental sustainability, and personal well-being. It delves into the transformative potential of emotion AI, designed to analyze and respond to human emotions. This book covers topics such as digital technology, service sectors, and sentiment analysis, and is a useful resource for business owners, computer engineers, academicians, researchers, and data scientists.

Harnessing Emotion Ai For Customer Support And Employee Wellbeing

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Author : Mrabet, Jihene
language : en
Publisher: IGI Global
Release Date : 2025-07-10

Harnessing Emotion Ai For Customer Support And Employee Wellbeing written by Mrabet, Jihene and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-10 with Computers categories.

Demystifying Emotion Ai Robotics Ai And Sentiment Analysis In Customer Relationship Management

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Author : Rabby, Fazla
language : en
Publisher: IGI Global
Release Date : 2025-05-13

Demystifying Emotion Ai Robotics Ai And Sentiment Analysis In Customer Relationship Management written by Rabby, Fazla and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-13 with Technology & Engineering categories.

Emotion artificial intelligence (AI), robotics AI, and sentiment analysis revolutionize the way businesses understand and engage with their customers throughout the consumer journey. Emotion AI, also known as affective computing, uses technologies like facial recognition, voice analysis, and text interpretation to detect and interpret customer emotions. Sentiment analysis focuses on interpreting the emotional tone behind customer communications, typically through text analysis of social media posts, reviews, and surveys. It enables companies to categorize customer sentiments as positive, neutral, or negative, providing valuable feedback on their products, services, and customer interactions. These technologies allow businesses to gain real-time insights into how customers feel at different touchpoints, from initial awareness through post-purchase interactions. By understanding emotional triggers with real-time feedback, brands can better map the customer journey and create more personalized, empathetic experiences that address customer needs more effectively. Demystifying Emotion AI, Robotics AI, and Sentiment Analysis in Customer Relationship Management explores how emotional data can be integrated into customer journey mapping, allowing businesses to create personalized, empathetic interactions that address emotional needs. It examines ethical considerations and best practices for using emotional insights responsibly while ensuring positive outcomes for both businesses and consumers. Covering topics such as knowledge management, brand loyalty, and storytelling, this book is an excellent resource for business leaders, marketing professionals, government officials, professionals, researchers, academicians, and more.

Harnessing Ai Machine Learning And Iot For Intelligent Business

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Author : Allam Hamdan
language : en
Publisher: Springer Nature
Release Date : 2024-11-01

Harnessing Ai Machine Learning And Iot For Intelligent Business written by Allam Hamdan and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-11-01 with Technology & Engineering categories.

This book is a comprehensive guide that explores the integration of artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT) in the realm of business management and finance. The convergence of AI, ML, and IoT has revolutionized various industries, and business management and finance are no exceptions. This book addresses the growing need for understanding the practical implications of these technologies in the context of financial management. It equips both academics and industry professionals with the knowledge and tools necessary to navigate the changing landscape and effectively harness these technologies to gain a competitive edge. This book delves into the transformative potential of these technologies and provides valuable insights into their application in decision-making, risk management, financial analysis, and strategic planning. It offers a holistic perspective on how organizations can leverage AI, ML, and IoT to drive innovation, enhance operational efficiency, and achieve sustainable growth in the digital age.

Elgar Encyclopedia Of Organizational Psychology

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Author : P. Matthijs Bal
language : en
Publisher: Edward Elgar Publishing
Release Date : 2024-07-05

Elgar Encyclopedia Of Organizational Psychology written by P. Matthijs Bal and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-05 with Psychology categories.

In this comprehensive Encyclopedia, Matthijs Bal brings together over 190 international experts to present fresh perspectives on key concepts, theories and research in organizational psychology. Entries cover central topics in the field, such as performance and work family balance, as well as upcoming and underrepresented areas such as decolonization, authenticity and playful work. This title contains one or more Open Access entries.

Harnessing Business Intelligence For Modern Talent Management

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Author : Seremeti, Lambrini
language : en
Publisher: IGI Global
Release Date : 2025-06-13

Harnessing Business Intelligence For Modern Talent Management written by Seremeti, Lambrini and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-13 with Business & Economics categories.

In an era where talent drives organizational success, effectively managing the workforce has become increasingly complex and vital. The shift toward data-driven strategies empowers business to better understand employee needs, predict workforce trends, and optimize human resource practices. Business intelligence (BI) enables organizations to make informed, strategic decisions that align talent management with broader business goals. By leveraging BI, companies can enhance recruitment, engagement, and retention in ways that traditional methods cannot. This integration not only strengthens organizational resilience but also fosters a more adaptive and competitive business environment. Harnessing Business Intelligence for Modern Talent Management delves into the ways BI is reshaping the talent management sector, from revolutionizing hiring practices to boosting employee engagement and retention. It explores not only the technology but also the shifts in mindset required to adopt a data-driven culture within human resources. Covering topics such as data-driven workplaces, talent equity, and workforce development, this book is an excellent resource for professionals, researchers, educators, students, academicians, managers, business leaders, and more.

Smarter Faster Better Unlocking Productivity With Ai How To Harness Artificial Intelligence To Transform Your Work And Life

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Author : Zak
language : en
Publisher: Zak
Release Date : 2025-01-18

Smarter Faster Better Unlocking Productivity With Ai How To Harness Artificial Intelligence To Transform Your Work And Life written by Zak and has been published by Zak this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-01-18 with Computers categories.

Are you ready to unlock the power of artificial intelligence and take your productivity to the next level? Whether you’re a professional, entrepreneur, or simply someone looking to work smarter, Smarter, Faster, Better is your essential guide to leveraging AI for real-world success. In this practical and accessible book, you’ll discover: How AI can enhance your productivity by automating repetitive tasks and streamlining workflows. The best AI tools for professionals and entrepreneurs, from managing your calendar to generating creative ideas. Step-by-step strategies to integrate AI into your daily routines and business operations. How to stay ahead in an AI-driven world by cultivating a growth mindset and adapting to new technologies. Ethical considerations to ensure responsible and secure use of AI in your work. This book isn’t about complex technical jargon or abstract theories. Instead, it’s a hands-on guide filled with actionable tips and real-world examples to help you unlock the potential of AI—no matter your level of expertise. You’ll learn how to boost your productivity, make smarter decisions, and create more time for what truly matters. If you’re ready to embrace the future of work and transform how you achieve your goals, Smarter, Faster, Better will show you the way. Don’t wait—start harnessing the power of AI today! Perfect for: Professionals looking to streamline their work. Entrepreneurs eager to scale and innovate. Anyone curious about how AI can make life easier and more efficient. Take the first step toward smarter productivity. Scroll up and grab your copy now!

Hci International 2025 Posters

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Author : Constantine Stephanidis
language : en
Publisher: Springer Nature
Release Date : 2025-07-11

Hci International 2025 Posters written by Constantine Stephanidis and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-11 with Computers categories.

The eight-volume set, CCIS 2522-2529, constitutes the extended abstracts of the posters presented during the 27th International Conference on Human-Computer Interaction, HCII 2025, held in Gothenburg, Sweden, during June 22–27, 2025. The total of 1430 papers and 355 posters included in the HCII 2025 proceedings were carefully reviewed and selected from 7972 submissions. The papers presented in these eight volumes are organized in the following topical sections: Part I: Virtual, Tangible and Intangible Interaction; HCI for Health. Part II: Perception, Cognition and Interaction; Communication, Information, Misinformation and Online Behavior; Designing and Understanding Learning and Teaching experiences. Part III: Design for All and Universal Access; Data, Knowledge, Collaboration, Research and Technological Innovation. Part IV: Human-Centered Security and Privacy; Older Adults and Technology; Interacting and driving. Part V: Interactive Technologies for wellbeing; Game Design; Child-Computer Interaction. Part VI: Designing and Understanding XR Cultural Experiences; Designing Sustainable (Smart) Human Environments. Part VII: Design, Creativity and AI; eCommerce, Fintech and Customer Behavior. Part VIII: Interacting with Digital Culture; Interacting with GenAI and LLMs.

Leading Inclusive Workplaces Through Digital Transformation And Organizational Change

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Author : Achour, Zyed
language : en
Publisher: IGI Global
Release Date : 2025-06-30

Leading Inclusive Workplaces Through Digital Transformation And Organizational Change written by Achour, Zyed and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-30 with Business & Economics categories.

In today’s business landscape, organizations must adapt to technological advancements while ensuring these changes foster inclusivity and equity. Leading inclusive workplaces through digital transformation and organizational change requires a strategic and human-centered approach that aligns innovation with diversity, equity, and inclusion (DEI) goals. As digital tools reshape work, communication, and decision-making, leaders play a critical role in guiding their teams through change while integrating inclusive practices into new systems and structures. This intersection of digital transformation and organizational change presents an opportunity to create workplaces that are more adaptive, collaborative, and inclusive for all employees. Leading Inclusive Workplaces Through Digital Transformation and Organizational Change examines inclusive and accessible business practices using intelligent technologies. It explores strategies for improved employee health and well-being, retention, and recruitment. This book covers topics such as labor dynamics, artificial intelligence, and agile leadership, and is a useful resource for business owners, engineers, managers, academicians, researchers, and data scientists.

Prioritizing Employee Mental Health And Well Being For Organizational Success

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Author : Wongmahesak, Kittisak
language : en
Publisher: IGI Global
Release Date : 2025-04-30

Prioritizing Employee Mental Health And Well Being For Organizational Success written by Wongmahesak, Kittisak and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-30 with Psychology categories.

Prioritizing employee mental health and well-being has become fundamental for organizational success in today’s dynamic work environment. As businesses recognize the direct link between a supportive work culture and employee productivity, engagement, and retention, mental health initiatives are essential. Creating a work environment that promotes mental well-being involves offering resources such as access to counseling services, stress management programs, and fostering a healthy work-life balance. By investing in mental health support, businesses improve the overall well-being of their workforce and enhance creativity, collaboration, and morale. Organizations that proactively address these concerns position themselves as choice employers, demonstrating a commitment to the success of their workforce. Prioritizing Employee Mental Health and Well-Being for Organizational Success explores the crucial link between employee well-being and organizational success, moving beyond simple correlation to examine the complex mechanisms driving this relationship. It features contributions from leading researchers and practitioners across organizational psychology, human resources, and business sustainability, offering diverse perspectives on workplace stress, well-being initiatives, leadership's role in fostering supportive environments, and the long-term financial benefits of prioritizing employee mental health. This book covers topics such as employee wellbeing, data privacy, and psychology, and is a useful resource for business owners, computer engineers, psychologists, academicians, researchers, and scientists.

Harnessing Emotion Ai For Customer Support And Employee Wellbeing

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