Hospitality 2 0 Digital Revolution In The Hotel Industry
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Hospitality 2 0 Digital Revolution In The Hotel Industry
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Author : Ira Vouk
language : en
Publisher: Ira Vouk Hospitality Technology and Revenue Management Consulting
Release Date : 2022-01-31
Hospitality 2 0 Digital Revolution In The Hotel Industry written by Ira Vouk and has been published by Ira Vouk Hospitality Technology and Revenue Management Consulting this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-31 with Business & Economics categories.
This book is about the past, present, and future of hospitality. It presents a comprehensive study on the state of the industry by describing the challenges it has been dealing with, major disruptions in the recent years, effects of tech evolution, cloud computing, alternative accommodations and COVID-19, with a glimpse into what the future holds in the next 5-10 years and how we can get there faster and more efficiently. It contains exclusive interviews with industry leaders and technology founders who share their stories about what inspired them to start their companies, how they overcame the challenges presented by the hospitality industry, and how they developed their products into key elements of the hospitality ecosystem. You will also find interviews with companies like Google and AWS where they share their vision on how to move the industry forward through technology and what they are already doing in that area. This book is best suited for: hotel owners and managers, executives of hospitality companies, technology founders, investors, hospitality professors and students as well as anyone else who has an interest in the hospitality industry and shares my passion for its evolution. Regardless of your current experience and knowledge level, you will learn many new things about the industry. At least one ‘Aha!’ moment per chapter is guaranteed.
Tourism Hospitality And Digital Transformation
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Author : Kayhan Tajeddini
language : en
Publisher: Routledge
Release Date : 2019-10-08
Tourism Hospitality And Digital Transformation written by Kayhan Tajeddini and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-08 with Business & Economics categories.
Innovation and technological advancements can be disruptive forces, especially for conventional business in the hospitality and tourism industries. This book is timely with its critical examination of such forces and how the two industries should strategize and respond to changes effectively. It examines a wide scope of topics, from environmental scanning, formulation, implementation and evaluation to the way managers make strategy choices for better organizational performance. The book illustrates how companies can re-orient their strategies and appraise the effectiveness of the business; its key competitors; and how they should set business goals through various cases, i.e. different types of hospitality and tourism business from traditional hotels to Airbnb and endeavors to provide strategic conceptual theories with real world application through such case studies.
Digital Transformation Of The Hotel Industry
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Author : Jorge Marques
language : en
Publisher: Springer Nature
Release Date : 2023-06-05
Digital Transformation Of The Hotel Industry written by Jorge Marques and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-05 with Business & Economics categories.
The hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Technological development and adaptation to the digital era have been one of the greatest challenges for hotels. This book aims to fill the gap in the literature in this specific area of the tourism sector and contribute to a better understanding of trends and challenges in the hotel industry on a global scale.
Hospitality Management And Digital Transformation
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Author : Richard Busulwa
language : en
Publisher: Routledge
Release Date : 2020-12-28
Hospitality Management And Digital Transformation written by Richard Busulwa and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-28 with Business & Economics categories.
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: • Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. • Explains the digital business and digital transformation imperative for hospitality and leisure organizations. • Discusses the different digital capabilities required to effectively compete as a digital business. • Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. • Discusses how hospitality and leisure managers can keep up with digital technology advancements. • Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business–related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
Digital Transformation And Hospitality
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Author : Zera Schmidt
language : en
Publisher: Independently Published
Release Date : 2023-11
Digital Transformation And Hospitality written by Zera Schmidt and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-11 with categories.
"Dive into the Digital Revolution of Hospitality! "Digital Transformation and Hospitality: A Focus on Electronic Service Delivery and Performance of Hotels" is your passport to a world where technology and hospitality blend seamlessly. In this captivating exploration, we unravel the dynamic relationship between the digital age and the art of guest service. Embark on a journey through the evolving landscape of hospitality as we introduce you to the profound changes brought about by digital innovation. Discover how hotels have harnessed the power of electronic service delivery to enhance the guest experience, streamline operations, and stay ahead in the ever-competitive hospitality industry. From the convenience of mobile check-ins to the magic of AI-powered chatbots, this book offers an in-depth look at the technological wonders shaping the guest experience. Explore real-world case studies, success stories, and the challenges faced by the industry as it adapts to this transformative era. As you turn these pages, you'll be inspired by the incredible fusion of human touch with digital prowess. Witness the rise of personalized service through data-driven insights, the transformation of 'accommodation' into 'experience, ' and the evolution of hotels into vibrant hubs of innovation. More than a celebration of the present, this book is a call to action. It reminds us that the journey of digital transformation is ongoing. The world of technology will continue to evolve, and so will guest expectations. By the end, you'll be equipped with a renewed vision of how hospitality can thrive in the digital age. If you're a professional in the hospitality industry, an aspiring hotelier, or simply curious about the exciting fusion of hospitality and technology, "Digital Transformation and Hospitality" is your essential guide to this thrilling new era. Get ready to embrace change, nurture innovation, and navigate the ever-shifting landscape of the digital age in hospitality."
Checking Out
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Author : Katherine Doggrell
language : en
Publisher: Bloomsbury Publishing
Release Date : 2020-01-23
Checking Out written by Katherine Doggrell and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-23 with Business & Economics categories.
Is it time for traditional hotels to check out? As one of the world's most established industries, the hotel sector has remained relatively unchanged and unchallenged for decades. Yet traditional hotels have recently come under increasing pressure on two major fronts: from disruptors in the sharing economy such as Airbnb, and by a rising wave of modern consumers who have become re-educated by social media and hotel comparison websites. Can this traditionally slow-moving sector reinvent itself or will it become increasingly marginalized? Is it time for traditional hotels to check out? Increasing numbers of hoteliers believe that traditional hotels are on the brink of a resurgence in popularity. Global hotel chains are catching up to modern trends – adding technologized curation and personalisation to their offerings. In Checking Out, Katherine Doggrell interviews key figures in the hotel industry and draws upon various case studies to explore the ways in which this traditionalist industry can remain relevant in the 21st century. The hotel 'experience' has been redefined, as guests now value fast Wi-Fi and mobile check-ins over room service and mini-fridges. Checking Out is an engaging investigation into the unprecedented challenges that face the hotel sector in the digital era and the strategies that are being employed by its leaders and innovators.
Technology Strategies For The Hospitality Industry
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Author : Peter D. Nyheim
language : en
Publisher: Pearson Higher Ed
Release Date : 2011-11-21
Technology Strategies For The Hospitality Industry written by Peter D. Nyheim and has been published by Pearson Higher Ed this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-21 with Business & Economics categories.
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. TECHNOLOGY STRATEGIES FOR THE HOSPITALITY INDUSTRY, 2/e examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it succeed in the hospitality business.
Digital Guest Experience
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Author : Björn Radde
language : en
Publisher: tredition
Release Date : 2017-04-06
Digital Guest Experience written by Björn Radde and has been published by tredition this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-06 with Technology & Engineering categories.
The experience of staying at a hotel will continue to radically change in the coming years. The guest is welcomed by robots and bypasses the traditional check-in with their smartphone. Augmented reality and beacons accompany him through the hotel, any missing utensils in room will be produced with a 3D printer. Nanotechnologies and biometric methods will be introduced into the hotel industry, as well as chatbots and holograms. Digital Guest Experience tools are an investment area within the digital value chain that should be reviewed and implemented by the hotel industry. Björn Radde explains how the guest journey has changed and describes the most important digital guest experience instruments for optimizing the hotel's engagement, as well as its impact on guest satisfaction and revenue.
Hotel Sales And Revenue Management Book 2 0
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Author : Carol Verret
language : en
Publisher: iUniverse
Release Date : 2008
Hotel Sales And Revenue Management Book 2 0 written by Carol Verret and has been published by iUniverse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.
Hotel Sales and Revenue Management Book 2.0 reflects the changes that Web 2.0 has brought to the hotel industry. Web 2.0 represents a seismic shift in how hotel sales, marketers and revenue managers perform their jobs-separating those that will be average and those that will be awesome! The travel and hospitality industry has had an intricate relationship with the internet since the advent of the Online Travel Agencies such as Expedia, Travelocity, etc. Far more than most industries, the impacting Web 2.0 has been swift and become embedded in the fabric of how the hotel industry conducts business. Do the basics still matter? Yes, but the basics have morphed into a new dynamic driven by changes in the buying habits of customers that increasingly use the internet and social media to make their choices. This shift applies to all segments-from the leisure traveler to the sophisticated meeting planner professionals. Understanding this shift, its evolution and applying the new basics, this book provides a handbook for succeeding in a Web 2.0 world. It is an exciting way and creative approach to hotel sales and revenue management!
Information Technology In The Hospitality Industry
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Author : Martin Peacock
language : en
Publisher: Burns & Oates
Release Date : 1995-01-01
Information Technology In The Hospitality Industry written by Martin Peacock and has been published by Burns & Oates this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995-01-01 with Business & Economics categories.
With the advent of computerization the business practice of the hospitality industry has been affected by information technology, in common with other industries. The information technology revolution has meant wholesale changes and opportunities for the industry. This text examines the nature of these changes in the context of the consumer, looking at hospitality staffing, the strategic role which IT can play, the manager, company culture and future implications.