Digital Transformation And Hospitality
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Hospitality Management And Digital Transformation
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Author : Richard Busulwa
language : en
Publisher: Routledge
Release Date : 2020-12-28
Hospitality Management And Digital Transformation written by Richard Busulwa and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-28 with Business & Economics categories.
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: • Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. • Explains the digital business and digital transformation imperative for hospitality and leisure organizations. • Discusses the different digital capabilities required to effectively compete as a digital business. • Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. • Discusses how hospitality and leisure managers can keep up with digital technology advancements. • Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business–related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
Digital Transformation Of The Hotel Industry
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Author : Jorge Marques
language : en
Publisher: Springer Nature
Release Date : 2023-06-05
Digital Transformation Of The Hotel Industry written by Jorge Marques and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-05 with Business & Economics categories.
The hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Technological development and adaptation to the digital era have been one of the greatest challenges for hotels. This book aims to fill the gap in the literature in this specific area of the tourism sector and contribute to a better understanding of trends and challenges in the hotel industry on a global scale.
Digital Transformation And Hospitality
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Author : Zera Schmidt
language : en
Publisher: Independently Published
Release Date : 2023-11
Digital Transformation And Hospitality written by Zera Schmidt and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-11 with categories.
"Dive into the Digital Revolution of Hospitality! "Digital Transformation and Hospitality: A Focus on Electronic Service Delivery and Performance of Hotels" is your passport to a world where technology and hospitality blend seamlessly. In this captivating exploration, we unravel the dynamic relationship between the digital age and the art of guest service. Embark on a journey through the evolving landscape of hospitality as we introduce you to the profound changes brought about by digital innovation. Discover how hotels have harnessed the power of electronic service delivery to enhance the guest experience, streamline operations, and stay ahead in the ever-competitive hospitality industry. From the convenience of mobile check-ins to the magic of AI-powered chatbots, this book offers an in-depth look at the technological wonders shaping the guest experience. Explore real-world case studies, success stories, and the challenges faced by the industry as it adapts to this transformative era. As you turn these pages, you'll be inspired by the incredible fusion of human touch with digital prowess. Witness the rise of personalized service through data-driven insights, the transformation of 'accommodation' into 'experience, ' and the evolution of hotels into vibrant hubs of innovation. More than a celebration of the present, this book is a call to action. It reminds us that the journey of digital transformation is ongoing. The world of technology will continue to evolve, and so will guest expectations. By the end, you'll be equipped with a renewed vision of how hospitality can thrive in the digital age. If you're a professional in the hospitality industry, an aspiring hotelier, or simply curious about the exciting fusion of hospitality and technology, "Digital Transformation and Hospitality" is your essential guide to this thrilling new era. Get ready to embrace change, nurture innovation, and navigate the ever-shifting landscape of the digital age in hospitality."
Tourism Hospitality And Digital Transformation
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Author : Kayhan Tajeddini
language : en
Publisher: Routledge
Release Date : 2019-10-08
Tourism Hospitality And Digital Transformation written by Kayhan Tajeddini and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-08 with Business & Economics categories.
Innovation and technological advancements can be disruptive forces, especially for conventional business in the hospitality and tourism industries. This book is timely with its critical examination of such forces and how the two industries should strategize and respond to changes effectively. It examines a wide scope of topics, from environmental scanning, formulation, implementation and evaluation to the way managers make strategy choices for better organizational performance. The book illustrates how companies can re-orient their strategies and appraise the effectiveness of the business; its key competitors; and how they should set business goals through various cases, i.e. different types of hospitality and tourism business from traditional hotels to Airbnb and endeavors to provide strategic conceptual theories with real world application through such case studies.
Digital Transformation In Aviation Tourism And Hospitality In Southeast Asia
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Author : Azizul Hassan
language : en
Publisher: Taylor & Francis
Release Date : 2022-11-17
Digital Transformation In Aviation Tourism And Hospitality In Southeast Asia written by Azizul Hassan and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-17 with Business & Economics categories.
Technological advances and the drive to digitalize business processes in aviation, tourism, and hospitality have forced the industries to go along with the digital movement. The results are often mixed. This book brings together contributions from leading scholars in the field and explores the digital transformation in these industries in Southeast Asia. The book looks at the impact of digital transformation on the region and the issues and challenges brought about by this transformation. It also addresses trends in the industries from blockchain technology, AI, biometric and mobile technology applications to in-flight catering. It examines the impact of COVID-19 on the industries and how the pandemic has led to businesses adopting new business models. Through the case studies of digital adoptions in the region, readers will gain insights on how the countries have leveraged new technologies and the implementation processes to drive digital transformation. The book aims to help scholars and policy makers understand the digital advances in the industries to better formulate responses in research and policy making and deliver effective digital transformation.
Digital Transformation And Innovation In Tourism Events
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Author : Azizul Hassan
language : en
Publisher: Taylor & Francis
Release Date : 2022-06-15
Digital Transformation And Innovation In Tourism Events written by Azizul Hassan and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-06-15 with Business & Economics categories.
The pandemic has accelerated the digital transformation in tourism and there has been a surge in new, innovative digital initiatives to help tourism businesses. This book provides a comprehensive treatment of the nature of tourism, events and practices in the digital context. The book looks at how technology has transformed tourism in destination branding, marketing, content marketing, sustainable tourism development and tourism events. It examines the impact of digital transformation on emotions, experiences, information technology tools and marketing techniques. The book will be a useful reference to those researching on tourism, culture, hospitality and marketing and as well as destination planners, managers of tourism destination marketing organizations, regulators, standards and certification bodies, local tourism board authorities and policy makers.
Hospitality 2 0 Digital Revolution In The Hotel Industry
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Author : Ira Vouk
language : en
Publisher: Ira Vouk Hospitality Technology and Revenue Management Consulting
Release Date : 2022-01-31
Hospitality 2 0 Digital Revolution In The Hotel Industry written by Ira Vouk and has been published by Ira Vouk Hospitality Technology and Revenue Management Consulting this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-31 with Business & Economics categories.
This book is about the past, present, and future of hospitality. It presents a comprehensive study on the state of the industry by describing the challenges it has been dealing with, major disruptions in the recent years, effects of tech evolution, cloud computing, alternative accommodations and COVID-19, with a glimpse into what the future holds in the next 5-10 years and how we can get there faster and more efficiently. It contains exclusive interviews with industry leaders and technology founders who share their stories about what inspired them to start their companies, how they overcame the challenges presented by the hospitality industry, and how they developed their products into key elements of the hospitality ecosystem. You will also find interviews with companies like Google and AWS where they share their vision on how to move the industry forward through technology and what they are already doing in that area. This book is best suited for: hotel owners and managers, executives of hospitality companies, technology founders, investors, hospitality professors and students as well as anyone else who has an interest in the hospitality industry and shares my passion for its evolution. Regardless of your current experience and knowledge level, you will learn many new things about the industry. At least one ‘Aha!’ moment per chapter is guaranteed.
Mobile Computing And Technology Applications In Tourism And Hospitality
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Author : Waluyo, Agustinus Borgy
language : en
Publisher: IGI Global
Release Date : 2022-03-11
Mobile Computing And Technology Applications In Tourism And Hospitality written by Waluyo, Agustinus Borgy and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-03-11 with Technology & Engineering categories.
Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications that the world ever witnessed can be realized through a combined aspect of these disciplines, capable of delivering high level support to various industry sectors and to people’s quality of life in general. Currently, many countries are facing challenges from the COVID-19 pandemic. One of the most impacted industries by the pandemic is that of tourism and hospitality. It is time to explore and leverage the power of mobile and wireless intelligence to assist with the recovery of the tourism and hospitality sector during and after the pandemic, which constitutes a need for relevant research in the field. Mobile Computing and Technology Applications in Tourism and Hospitality presents the latest research and development in mobile and intelligent computing with a focus on tourism and hospitality sectors. The chapters discuss the role of research on innovative technologies and applications for resilience to return the tourism and hospitality industry back to its normal state. This includes research on topics such as sensor-based technology, smart tourism, virtual and augmented reality, mobile travel applications, and more. This book is ideal for managers, executives, museum and cultural heritage specialists, app developers, IT consultants, tourism and hospitality professionals, researchers, academicians, and students.
Emerging Transformations In Tourism And Hospitality
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Author : Anna Farmaki
language : en
Publisher:
Release Date : 2021-12-20
Emerging Transformations In Tourism And Hospitality written by Anna Farmaki and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-20 with Hospitality industry categories.
Emerging transformations in the air transport sector in the post COVID-19 era / Ioulia Poulaki and Andreas Papatheodorou -- Climate change and tourism : emerging transformations / Michael Hall -- The sharing economy and its implications for inclusive tourism / Christoph Lutz and Julijana Angelovska -- Digital transformation in tourism / Bilsen Bilgili and Erdoğan Koç -- Attitudes towards robots as transformational agents in tourism and hospitality : robophobes vs. robophiles / Craig Webster and Stanislav Ivanov -- Conceptualising system resilience in smart tourism destinations / Kyriaki Glyptou and Miju Choi -- Big data analysis of social media sharing and destination image / Zhaoyu Chen, Xiaolin Zhou and Weng Si -- Digital transformation in tourism : archaeotourism and its digital potential / Hasan Ali Erdoğan -- The rise of meme tourism : tourism transformations towards 'fifteen minutes of fame' / Benjamin Owen and Anita Zatori -- Accessible tourism as a transformational force for tourism and hospitality / Christina Karadimitriou, Anna Kyriakaki and Eleni Michopoulou -- Employee well-being in guest-oriented industries : evidence from food and beverage sector / Hossein Olya, Javaneh Mehran and Oscar Escallada -- Climbing the virtual mountain : a netnography of the sharing and collecting behaviours of online munro-bagging / David Brown and Sharon Wilson -- Sustainable development goals and tourism organizations : the enabling role of sustainable business models / Pier Felice Rosato, Simone Pizzi and Andrea Caputo -- Cannabis tourism : an emerging transformative tourism form / Yulin Liu and Adam Stronczak -- The tourism lab : a place for change, participation, and future destination development / Daniel Zacher, Hannes Thees and Valentin Herbold.
Robots Artificial Intelligence And Service Automation In Travel Tourism And Hospitality
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Author : Stanislav Ivanov
language : en
Publisher: Emerald Group Publishing
Release Date : 2019-10-14
Robots Artificial Intelligence And Service Automation In Travel Tourism And Hospitality written by Stanislav Ivanov and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-14 with Business & Economics categories.
Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.