Integrating Total Quality Management In A Library Setting
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Integrating Total Quality Management In A Library Setting
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Author : Susan Jurow
language : en
Publisher: Routledge
Release Date : 2013-04-15
Integrating Total Quality Management In A Library Setting written by Susan Jurow and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-15 with Business & Economics categories.
Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.
Integrating Total Quality Management In A Library Setting
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Author : Susan Jurow
language : en
Publisher: Routledge
Release Date : 2013-04-15
Integrating Total Quality Management In A Library Setting written by Susan Jurow and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-15 with Business & Economics categories.
Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies.Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.
Integrating Total Quality Management In A Library Setting
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Author :
language : en
Publisher:
Release Date : 1993
Integrating Total Quality Management In A Library Setting written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with categories.
Managing Multiculturalism And Diversity In The Library
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Author : Mark Winston
language : en
Publisher: Routledge
Release Date : 2014-06-23
Managing Multiculturalism And Diversity In The Library written by Mark Winston and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-06-23 with Language Arts & Disciplines categories.
Discover ways to raise staff awareness regarding diversity!Managing Multiculturalism and Diversity In the Library: Principals and Issues for Administrators is an academic guide to diversity issues such as affirmative action, career development of minorities in the library science profession, racism, and scholarship solutions to increase the diversity of people in the library and information science profession. From this manual, you will gain a deeper understanding of diversity and its implementation in your library. Scholarly and poignant, this book is recommended to academics, administrators, library professionals, and students who want to improve the diversity of libraries and the profession of library information science. In Managing Multiculturalism and Diversity In the Library, you will explore the continued need to keep diversity growing in our libraries as a learning tool to boost the creativity and broaden the knowledge base of libraries as a whole. This informative guide provides you with studies on the diversification efforts of Australia, Canada, China, and the United Kingdom, showing you how each nation differently defines diversity, yet values diversity with an agenda that accepts and encourages cultural differences. You will find suggestions on how to bring in the talents of traditionally excluded groups into your library and examine affirmative action and its dismantling from different angles. Managing Multiculturalism and Diversity In the Library illustrates the importance of cultural diversity in contrast to a melting pot that does not allow for distinct flavors. Some pertinent areas of diversity that you will read about are: raising staff awareness of diversity through training seminars a diversity program focused closely on your library’s missions and strategic plans integrating diversity into every aspect of the library activities looking to colleges and universities as the leaders of cross-cultural understanding American Library Association and the diversity agendaManaging Multiculturalism and Diversity In the Library is an enlightening and helpful resource to foster multicultural understanding and to plan a diversity agenda that is right for your library organization. From this book, you will find many interesting and informative methods on creating a culturally pluralistic library.
The Economics Of Information In The Networked Environment
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Author : Meredith A. Butler
language : en
Publisher: Psychology Press
Release Date : 1999
The Economics Of Information In The Networked Environment written by Meredith A. Butler and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Business & Economics categories.
Originally published in 1996 by the Association of Research Libraries as conference proceedings and currently co-published as Journal of Library Administration v.26, no.1/2 1998. Presents papers addressing many of the digital information cost issues that affect libraries, including electronic publishing, intellectual property rights, resource sharing, document delivery, and institutional investment in digital resources. No index. Annotation copyrighted by Book News, Inc., Portland, OR
Leadership In The Library And Information Science Professions
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Author : Mark Winston
language : en
Publisher: Psychology Press
Release Date : 2001
Leadership In The Library And Information Science Professions written by Mark Winston and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Business & Economics categories.
This collection of ten essays addresses a number of important leadership issues, including the challenges and opportunities for leadership in organizations, the professional development needs of leaders, the knowledge and competencies required of effective leaders in relation to information technology and financial management, leadership evaluation and assessment, and the relationship of leadership to other contemporary issues (feminism, diversity, globalization). For library administrators and staff. Co-published simultaneously as Journal of Library Administration, Volume 32, Numbers 3/4 2001. Winston teaches at Rutgers U. School of Communication, Information and Library Studies. Annotation copyrighted by Book News, Inc., Portland, OR
Collection Development In A Digital Environment
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Author : Sul H Lee
language : en
Publisher: CRC Press
Release Date : 2023-05-31
Collection Development In A Digital Environment written by Sul H Lee and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-05-31 with Language Arts & Disciplines categories.
Librarians and other library professionals will find this informative book chock full of thought-provoking papers that will help you find new solutions to the collection development problems your library may experience while facing this new digital age. Collection Development in a Digital Environment is a result of papers presented at the 1998 University of Oklahoma Libraries Conference. You will discover ways to help your library take the lead in advancing the academic agenda through technology while at the same time leaning how technology requires change in the way libraries themselves operate. Collection Development in a Digital Environment explores ethical and technological dilemmas of collection development and gives several suggestions on how your library can successfully deal with these challenges and provide patrons with the information they need.This guide covers many valuable ways that your library can be better prepared for developing a “user friendly” collection of materials in this new digital age. You will discover how methods to shift your library from buying materials for collections for faculty or students that may need them sporadically to a system of responsiveness and customization where “just in time” and “just for you” are the standards of information access, making you and your library both time-effective and cost-effective. Collection Development in a Digital Environment brings to light many ways in which libraries can improve collection development methods, such as: using the Association of Research Libraries (ARL) initiatives to improve global access to information, such as the Global Resources Program, which features a seamless web of interconnected, coordinated, and interdependent research collections that are electronically accessible to users examining discussions on scenario-driven planning and the benefits of having your patrons let you know what they are interested in instead of guessing what materials they may be interested in analyzing the influence of the World Wide Web on the role of libraries to discover how you can use these ideas to expand the collection of materials in your library gaining insight into how the concept of disintermediation in the publishing process will help libraries use the electronic environment to eliminate intermediate sources and collect materials directly from the publisher, thus saving time and moneyFrom the insightful chapters in Collection Development in a Digital Environment, you will find new and successful ways to use the new digital environment to enhance collection development in your library. This unique book will help your library be more digitally accessible while still being user-friendly to your clientele.
Impact Of Digital Technology On Library Collections And Resource Sharing
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Author : Sul H. Lee
language : en
Publisher: Routledge
Release Date : 2014-06-11
Impact Of Digital Technology On Library Collections And Resource Sharing written by Sul H. Lee and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-06-11 with Language Arts & Disciplines categories.
How are your library and its patrons adjusting to the challenges of the digital age? This essential book examines how digital formats are changing libraries today, from the perspectives of librarians, vendors, and library users. Editor Sul Lee is an internationally recognized leader in library administration and management. The expansion of digital collections has been one of the foremost issues in the library field since the early 1990s, and this book addresses important questions about the impact of the digital age. Questions like: How will scholars and students react to digital formats? How will electronic resources change collection development? Will libraries stop buying print materials in favor of digital resources? Will libraries convert to only digital products or will they have to buy both electronic and print formats? Will academic libraries retain their central role in the university? With chapters from leading academic deans and directors, directors of national organizations of library professionals, and book/serials vendors including Philip Blackwell, CEO of Blackwell Limited, this book explores: digital resources and technology digital books--and what they mean to libraries legislation on copyrights and intellectual property rights in the digital age electronic cooperation between libraries how digital technology can facilitate on-campus research partnerships the extent to which academic libraries are embracing electronic publications
Professors In The Gig Economy
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Author : Kim Tolley
language : en
Publisher: JHU Press
Release Date : 2018-05-01
Professors In The Gig Economy written by Kim Tolley and has been published by JHU Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-05-01 with Education categories.
The Uber-ization of the classroom and what it means for faculty. One of the most significant trends in American higher education over the last decade has been the shift in faculty employment from tenured to contingent. Now upwards of 75% of faculty jobs are non-tenure track; two decades ago that figure was 25%. One of the results of this shift—along with the related degradation of pay, benefits, and working conditions—has been a new push to unionize adjunct professors, spawning a national labor movement. Professors in the Gig Economy is the first book to address the causes, processes, and outcomes of these efforts. Kim Tolley brings together scholars of education, labor history, economics, religious studies, and law, all of whom have been involved with unionization at public and private colleges and universities. Their essays and case studies address the following questions: Why have colleges and universities come to rely so heavily on contingent faculty? How have federal and state laws influenced efforts to unionize? What happens after unionization—how has collective bargaining affected institutional policies, shared governance, and relations between part-time and full-time faculty? And finally, how have unionization efforts shaped the teaching and learning that happens on campus? Bringing substantial research and historical context to bear on the cost and benefit questions of contingent labor on campus, Professors in the Gig Economy will resonate with general readers, scholars, students, higher education professionals, and faculty interested in unionization. Contributors: A. J. Angulo, Timothy Reese Cain, Elizabeth K. Davenport, Marianne Delaporte, Tom DePaola, Kristen Edwards, Luke Elliott-Negri, Kim Geron, Lorenzo Giachetti, Shawn Gilmore, Adrianna Kezar, Joseph A. McCartin, Gretchen M. Reevy, Gregory M. Saltzman, Kim Tolley, Nicholas M. Wertsch
Library Vendor Relationships
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Author : Sam Brooks
language : en
Publisher: Routledge
Release Date : 2014-05-01
Library Vendor Relationships written by Sam Brooks and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-05-01 with Language Arts & Disciplines categories.
A view of the mutual dependence between libraries and vendors As technology advances, libraries are forced to reach beyond their own resources to find effective ways to maintain accuracy and superior service levels. Vendors provide databases and integrated library systems that perform those functions for profit. Library/Vendor Relationships examines the increasing cooperation in which libraries find they must participate in, and vice versa, with the vendors that provide system infrastructure and software. Expert contributors provide insights from all sides of this unique collaboration, offering cogent perspectives on the give and take process that every librarian, publisher, and database provider/producer can use. The symbiosis between libraries and vendors of databases relies heavily upon open communication to achieve each one’s beneficial results. Library/Vendor Relationships explores this partnership between profit and nonprofit entities in detail, focusing on issues of crucial importance for both sides. A variety of diverse types of libraries and vendors give voice to the multitude of issues facing them. Several charts, graphs, and other helpful visuals are included. Topics in Library/Vendor Relationships include: options for preventing systematic downloading of material benefits and challenges of delivering products on multiple platformsusing the American Psychological Association’s experiences as a case study book vendors’ efforts to help libraries become more efficient comprehensive online support services to help increase interaction between libraries and academic publishers Anatolian University Libraries Consortium’s effective relationship with vendors publisher and vendor use of library advisory boards to provide needed feedback a review of the database marketplace fostering a good relationship between library and vendor the future of government libraries in an increasingly technological age collaboration in standards development integrated ecommerce the relationship between OCLC and member institutions libraries’ position between commerce and science vendor/community college library relationships e-mail discussion lists and more! Library/Vendor Relationships is stimulating, insightful reading for academic librarians, government librarians, public librarians, deans, directors, reference librarians, publishers, and database providers.