Interlibrary Loan In Academic And Research Libraries
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Interlibrary Loan In Academic And Research Libraries
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Author : Pat Weaver-Meyers
language : en
Publisher: Association of Research Libr
Release Date : 1989
Interlibrary Loan In Academic And Research Libraries written by Pat Weaver-Meyers and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Language Arts & Disciplines categories.
A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research Libraries (ARL) to gather data about workload, professional and non-professional staffing levels, use of bibliographic utilities, fillrates, and perceptions about staffing adequacy. This report uses the 76 responses received to present an overview of ILL staffing patterns, test assumptions about workloads and fillrates, and suggest some guidelines for libraries to follow in the analysis of their own efficiency and effectiveness. In conclusion, it is suggested that the importance of professionals in ILL may be underestimated, and that increasing ILL activity may be causing a reduction in the quality of service in borrowing operations. Six tables highlight survey responses. Appended are a copy of the survey and cover letter; a self-analysis workform showing median productivity levels for libraries found to be effective and efficient in ILL operations; and linear and quadratic correlations and a chart for monthly analysis of unfills. (11 references) (NRP)
A Study Of The Characteristics Costs And Magnitude Of Interlibrary Loans In Academic Libraries
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Author : Vernon E. Palmour
language : en
Publisher: Praeger
Release Date : 1972-05
A Study Of The Characteristics Costs And Magnitude Of Interlibrary Loans In Academic Libraries written by Vernon E. Palmour and has been published by Praeger this book supported file pdf, txt, epub, kindle and other format this book has been release on 1972-05 with Language Arts & Disciplines categories.
Interlibrary Loan And Document Delivery In The Larger Academic Library
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Author : Lee Andrew Hilyer
language : en
Publisher: Routledge
Release Date : 2018-10-24
Interlibrary Loan And Document Delivery In The Larger Academic Library written by Lee Andrew Hilyer and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-24 with Language Arts & Disciplines categories.
The perfect introduction to interlibrary loan! Interlibrary Loan and Document Delivery in the Larger Academic Library is primarily a practical handbook for library staff members who are new to interlibrary loan, the suggestions and resources it contains will also be valuable to experienced interlibrary loan staff. With the tremendous changes and innovative new technologies that have been introduced in the past few years, this essential book fills an urgent need in the library literature for an up-to-date interlibrary loan manual. Based upon the policies and procedures of the interlibrary loan department at Rice University in Houston, Texas, this handy desk reference provides a case study of an actual ILL department as well as general suggestions for organizing and operating a modern ILL department. Interlibrary Loan and Document Delivery in the Larger Academic Library: A Guide for University, Research, and Larger Public Libraries provides you with: the latest, most up-to-date treatment of interlibrary loan available a patron's perspective on ILL--what users want and expect from ILL services an extensive list of resources for copyright information and updated information on copyright law as it applies to ILL an extensive list of interlibrary loan resources practical examples based on the real operation of an ILL department helpful appendices and flow charts of the ILL process an annotated bibliography and list of resources for further exploration Designed primarily for librarians with little to no real practical experience in interlibrary loan, this book will educate readers about ILL and to provide a basic framework for evaluating an existing ILL operation or establishing a new one. It will also be a valuable reference for supervisors with responsibility for the ILL department, reference librarians, and experienced interlibrary loan librarians looking for expert, up-to-date information.
Interlibrary Loan In Arl Libraries
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Author : Association of Research Libraries. Systems and Procedures Exchange Center
language : en
Publisher: Association of Research Libr
Release Date : 1983
Interlibrary Loan In Arl Libraries written by Association of Research Libraries. Systems and Procedures Exchange Center and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1983 with Academic libraries categories.
A Feasibility Study Of Centralized And Regionalized Interlibrary Loan Centers
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Author : Rolland E. Stevens
language : en
Publisher: Association of Research Libr
Release Date : 1973
A Feasibility Study Of Centralized And Regionalized Interlibrary Loan Centers written by Rolland E. Stevens and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1973 with Interlibrary loans categories.
Interlibrary Loan Document Delivery And Customer Satisfaction
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Author : Pat L Weaver-Meyers
language : en
Publisher: Routledge
Release Date : 2012-11-12
Interlibrary Loan Document Delivery And Customer Satisfaction written by Pat L Weaver-Meyers and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-12 with Language Arts & Disciplines categories.
This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.
Profiles Of Best Practices In Academic Library Interlibrary Loan
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Author : Paul Kelsey
language : en
Publisher: Primary Research Group Inc
Release Date : 2009
Profiles Of Best Practices In Academic Library Interlibrary Loan written by Paul Kelsey and has been published by Primary Research Group Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Academic libraries categories.
The study profiles the interlibrary loan efforts of nine leading American colleges: the University of Texas at Arlington, Tulane University, the University of Minnesota, Indiana University-Purdue University Indianapolis, Brigham Young University, the University of Tennessee, Colorado State University, Oberlin College and Stony Brook University. The libraries interviewed shared their thoughts on a broad range of topics including but not restricted to: workflow management, productivity measures, departmental organization, budgets and spending trends, service to distance learning students, copyright and licensing issues, measures for special collections, automation and software use, use of institutional repositories and open access publications, shipping costs and procedures, and many other facets of academic interlibrary loan management. The purpose of the report is to define and diffuse best practices by profiling measures taken by nine leading institutions of higher education. Although the report contains much useful quantitative information, especially relating to budgets and employment, the focus in this report is on a journalistic narrative explaining departmental goals, procedures and practices and evaluating results.
Higher Education Interlibrary Loan Management Benchmarks 2014
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Author : Primary Research Group
language : en
Publisher: Primary Research Group Inc
Release Date : 2013
Higher Education Interlibrary Loan Management Benchmarks 2014 written by Primary Research Group and has been published by Primary Research Group Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Language Arts & Disciplines categories.
The study presents detailed data on the interlibrary loan operations of approximately 50 colleges and universities with data broken out for different types of higher education institutions and by other variables, such as for public and private institutions, and by college enrollment level. The report gives detailed data on turnaround times for various kinds of interlibrary loan borrowing and lending requests, use of technology and services, impact of distance learning and MOOCs on interlibrary loan, copyright and open access issues, the administrative jurisdiction of the interlibrary loan department, departmental cost structure, personnel benchmarks, trends in departmental budgets and other issues in interlibrary loan management.
Resource Sharing
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Author : Association of Research Libraries. Systems and Procedures Exchange Center
language : en
Publisher: Association of Research Libr
Release Date : 1978
Resource Sharing written by Association of Research Libraries. Systems and Procedures Exchange Center and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1978 with Academic libraries categories.
Access Versus Assets
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Author : Barbra Buckner Higginbotham
language : en
Publisher: American Library Association
Release Date : 1993-07
Access Versus Assets written by Barbra Buckner Higginbotham and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-07 with Language Arts & Disciplines categories.
1- Introduction. 2- A Point of Embarkation: "What's Past Is Prologue". 3- Cooperative Relationships: "We Band of Brothers". 4- Reciprocal Agreements: "He That Runs May Read". 5- Interlending: "Friends Share All Things". 6- Commercial Document Suppliers: " For All We Take We Must Pay, But the Price Is Cruel High". 7- Approaches to Documents Delivery: Deliberate Speed, Majestic Instancy". 8- Making Decisions for Access: "A Mighty Maze! But Not without a Plan". 9- Shaping Our Future: "Such Stuff As Dreams Are Made On". Appendix. Bibliography. Index.