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It Outsourcing Part 2 Managing The Sourcing Contract

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It Outsourcing Part 2 Managing The Sourcing Contract

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Author : Jane Chittenden
language : en
Publisher: Van Haren
Release Date : 1970-01-01

It Outsourcing Part 2 Managing The Sourcing Contract written by Jane Chittenden and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 1970-01-01 with Education categories.

IT Outsourcing Part 2: Managing the Sourcing Contract covers all the processes for managing the contract, from the transition phase through to normal operational service and contract termination.Developed for IT practitioners as well as commercial and contract managers, this expert guide provides practical and concise advice on best practices in: a) good contract development as the foundation for contract management (especially service quality, performance measurement and communications);b) an appropriate governance framework;c) selecting the right individuals, with appropriate authority in key roles;d) the appropriate use of external expert advice;e) continuity of people involved in the contract, right from the early stages of the RFP through transition to everyday operational service;f) effective relationship management, with mutual respect and good communications;g) a collaborative customer-driven business attitude based on mutual trust and understanding and flexibility in day-to-day administration of the contract, with willingness for a win-win approach when problems arise.This title complements IT Outsourcing Part 1: Contracting the Partner and, together, these two guides provide readers with a comprehensive best practice approach to this important business discipline.

The It Service Part 2 The Handbook

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Author : Pierre Bernard
language : en
Publisher: Van Haren
Release Date : 2012-06-06

The It Service Part 2 The Handbook written by Pierre Bernard and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-06 with Education categories.

Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Among many, these include: Regulatory compliance: data privacy requirements and corporate scandals have focused a requirement for transparency – with high impact on IT organisations Economic pressures: require IT organisations to more closely align with business imperatives. The outcome has been an explosion of ‘standards’ and ‘frameworks’ each designed to support the IT organisation as it demonstrates to the world that they are the’ rock’ of an organisation: strong, reliable, effective and efficient. Most of these standards and frameworks have great elements but no organisation can adopt them all – and many were created without sufficient considerations for interoperability. The IT Service (in 2 parts) looks at the key and very simple goals of an IT organisation and clearly and succinctly presents to the reader the best ‘rock solid’ elements in the Industry. It then shows how all the key elements can easily ‘crystallise’ together –with great templates and check-lists. In Part 1 (another book) the reader is presented with the simple objectives that the IT department really must address. In Part 2 (this book) the reader gains expert advice on how the components of IT Service are ‘crystallised’ in a real environment. There’s a delightfully simple set of steps: OVERVIEW OF THE SERVICE DESIGN PACKAGE THE SERVICE STRATEGY ASPECTS Of SERVICE DESIGN OUTPUTS OF THE SERVICE DESIGN PHASE OUTPUTS OF THE SERVICE TRANSITION PHASE OUTPUTS OF THE SERVICE OPERATION PHASE Within these the Author gives a very simple set of templates (or tells you where they are to be found), practical guidance and very simple checklists. It’s up the reader how far you develop each stage: a lot depends on the nature of your business of course. The joy of this approach is that the reader knows that all basic components are identified -- and that more extensive resources are referred to if the reader wishes to extend.

Sourcing Strategy

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Author : Sudhi Seshadri
language : en
Publisher: Springer Science & Business Media
Release Date : 2005-12-05

Sourcing Strategy written by Sudhi Seshadri and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-12-05 with Business & Economics categories.

Sourcing Strategy is about sourcing as a long term strategic activity. Myopic purchasing management stops short with describing functional procedures and procedural innovations such as online order processing. The goal of this book is not merely to document sourcing strategy, but to provide the tools to determine it. Therefore, rather than merely describe common sourcing processes, the book takes a normative approach to sourcing strategy. It argues for a rational, complete and integrated process view. It supports its recommendations with logical arguments from an interdisciplinary and analytical approach grounded in microeconomics, law and business strategy. Part 1 of the book explains the economic and business principles that underlie sourcing strategies. It derives policies that guide viable strategies to meet sourcing goals. Part 2 applies these to creative designs for standard sourcing scenarios.

Global Standards And Publications Edition 2016 2017

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Author : VHP
language : en
Publisher: Van Haren
Release Date : 2016-03-09

Global Standards And Publications Edition 2016 2017 written by VHP and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-09 with Education categories.

Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the offi cial publisher for some of the world’s leading organizations and their frameworks including: The Open Group [TOGAF], IPMA-NL, ITSqc [eSCM Models], GamingWorks [ABC of ICT], ASL BiSL Foundation, IAOP®, IACCM, CRP Henri Tudor and PMI NL. This catalog will provide you with an overview of our most popular and upcoming titles, but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers and accreditation bodies of standards), fl exibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (iPad, Kindle and online), available through over 50 distribution partners (Amazon, Google Play, Barnes & Noble, Managementboek and Bol.com, etc.) and over 700 outlets worldwide. Free whitepapers are available in our eKnowledge, with a licence for our eLibrary you can download all our eBooks within your area of expertise and in our eShop you can place your order in your favorite media format: hard copy or eBook.

Global Standards And Publications

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Author : VHP et al
language : en
Publisher: Van Haren
Release Date : 2016-03-03

Global Standards And Publications written by VHP et al and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-03 with categories.

The Vendor Management Office Unleashing The Power Of Strategic Sourcing

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Author : Stephen Guth
language : en
Publisher: Lulu.com
Release Date : 2007-11-17

The Vendor Management Office Unleashing The Power Of Strategic Sourcing written by Stephen Guth and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-11-17 with Business & Economics categories.

Negotiating the lowest possible price is no longer enough. Internal customers now demand more-they need business advice, guidance, and expertise to manage their sourcing requirements. They need an organization that focuses less on price and more on the value that vendors can provide. The organizational key to unleash the potential of strategic sourcing is the Vendor Management Office or "VMO." It is an over-arching organizational concept of strategically managing procurements and vendors.Resulting from over 10 years of real-life experience implementing VMOs, this book introduces the concept of a VMO and the philosophy that cost is not always a factor. The book is intended to be much more than conceptual. Concrete and practical tools considered necessary to launch a newly formed VMO are explored in detail. Appendices contain materials that can be easily adapted for use by any VMO. If you are interested in implementing a VMO or you are interested in vendor management as a career--this book is for you.

The Outsourcing Manual

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Author : Robert White
language : en
Publisher: Routledge
Release Date : 2017-07-05

The Outsourcing Manual written by Robert White and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-05 with Business & Economics categories.

Large companies and small are increasingly seeing outsourcing as a means of making the most of their more limited resources. But how do you know whether it is right for your organization? What benefits are on offer and how do you ensure you realize them? How do you begin to construct a value-for-money agreement or determine a basis for pricing? What are the risks, and how do you recognize and manage them? Because every organization’s needs are different, informed answers to these questions have been difficult to come by. Robert White and Barry James are experts with more than 35 years of experience in this field. The Outsourcing Manual is a fully comprehensive guide for any organization considering taking this route. It is above all practical, with models, outline procedures, a step-by-step guide to procurement, and standard documentation that can easily be adapted to your organization’s requirements. There are case studies and worked examples throughout. The four part structure takes you through: assessment of outsourcing as a strategy for your organization; the planning phase; implementation; and outsourcing from the supplier’s perspective. If you are involved in or considering outsourcing, the methodical and case study illustrated approach of The Outsourcing Manual will equip you to manage the process for a successful outcome.

It Outsourcing Part 1 Contracting The Partner

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Author : Gerard Wijers
language : en
Publisher: Van Haren
Release Date : 2009-01-01

It Outsourcing Part 1 Contracting The Partner written by Gerard Wijers and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-01-01 with Education categories.

As companies focus on the core specialisms, most will look to the benefits of outsourcing some, if not all, of the IT services required. The benefits include:cost-efficient operations;delivery of IT services at lower cost through economies of scale; improvements in time-to-market of IT solutions; improvements in capability andquality of IT service delivery.This essential guide looks at the procedures needed to achieve all these benefits when contracting an outsourcing partner. It explains the benefits of a well thought-out and practical approach to selecting a partner; a partner, indeed, whose performance may make or break an organization s delivery to market. This book is a key reference guide to anyone procuring IT services and also to those who are responsible for maintaining the contract once signed. By covering all aspects of the Outsourcing contracting process, its guidance will help reduce risks and miscommunication. In addition its approach to the Request for Proposal (also known as Invitation to Tender) shows how clarity at this stage can deliver significant benefits as the services go live in the operational phase.

Managing It Outsourcing Second Edition

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Author : Erik Beulen
language : en
Publisher: Routledge
Release Date : 2010-12-15

Managing It Outsourcing Second Edition written by Erik Beulen and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-12-15 with Business & Economics categories.

Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.

Information Systems Outsourcing

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Author : Rudy Hirschheim
language : en
Publisher: Springer Science & Business Media
Release Date : 2009-03-24

Information Systems Outsourcing written by Rudy Hirschheim and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-03-24 with Business & Economics categories.

Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

It Outsourcing Part 2 Managing The Sourcing Contract

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