Itil It Service Management Essentials
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Itil It Service Management Essentials
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Author :
language : en
Publisher:
Release Date : 2001
Itil It Service Management Essentials written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with categories.
The Itil 4 Guide
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Author : R Parvin
language : en
Publisher: Independently Published
Release Date : 2024-02-28
The Itil 4 Guide written by R Parvin and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-02-28 with Computers categories.
The ITIL 4 Guide: Service Management Essentials - A Practical Guide to the Four Dimensions, Guiding Principles, and the Service Value System Are you ready to unlock the full potential of ITIL 4 to deliver exceptional service experiences? This comprehensive guide provides you with the fundamental concepts and practical tools to excel in the dynamic world of service management. Key Benefits Understand the Core of ITIL 4: Gain a deep understanding of the Service Value System, Four Dimensions model, Guiding Principles, and how they all work together to drive value creation. Practical Applications: Explore real-world scenarios and learn how to apply the various ITIL 4 practices to address common service management challenges. Achieve Measurable Results: Learn how to define value, track outcomes, and leverage data to drive continuous improvement in your services. Enhance the Customer Experience: Master techniques to build fruitful relationships, understand customer needs, and cultivate a customer-centric culture within your organization. Become an ITIL Champion: Gain the knowledge and skills to lead your organization in adopting a holistic and integrated approach to service excellence. Who This Book Is For IT Service Management Professionals seeking to deepen their understanding of ITIL 4. Managers and leaders responsible for designing and improving service offerings. Teams aiming to achieve greater collaboration and efficiency across their service functions. Anyone interested in understanding the fundamentals of modern service management. About the Book This guide breaks down the complexities of ITIL 4, providing clear explanations, actionable insights, and best practices tailored for both newcomers and those with foundational ITIL knowledge. Key principles are reinforced with a focus on their practical application within your organization. Start your journey toward service management excellence today. Embrace the power of ITIL 4 with this indispensable guide!
Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition
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Author : Claire Agutter
language : en
Publisher: IT Governance Ltd
Release Date : 2020-04-28
Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition written by Claire Agutter and has been published by IT Governance Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-28 with Computers categories.
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Itil 4 Essentials
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Author : Claire Agutter
language : en
Publisher:
Release Date : 2020
Itil 4 Essentials written by Claire Agutter and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with Electronic books categories.
"ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework – ITIL 4 – has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. ITIL 4 has evolved to a value system-focused approach that can be integrated with other management practices and ways of working, such as Agile and DevOps. Its end-to-end digital operation model has been designed to help IT teams create, deliver and operate technical products and services that fit their organisation’s wider business strategy. ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. The book offers practical tips – based on the author’s extensive experience – for applying service management in the real world, with symbols used throughout to highlight which content is related to the ITIL 4 Foundation syllabus and which is not. Ideal for self-study candidates and training participants, ITIL 4 Essentials will prove a helpful companion to their studies and a practical aid for their professional development. Project managers, contractors or consultants with limited study time will also find it essential to their part-time education. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including: Replacing ‘change control’ with ‘change enablement’ throughout; The removal of ‘IT’ from the definition of a change; and Updating definitions for customer, sponsor and user. A perfect companion before, during and after your ITIL exam – buy your copy today. ITIL® is a registered trademark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product. "--
Itil Lifecycle Essentials
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Author : Claire Agutter
language : en
Publisher: IT Governance Publishing
Release Date : 2013-03-28
Itil Lifecycle Essentials written by Claire Agutter and has been published by IT Governance Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-28 with Business & Economics categories.
Gives ITIL Foundation candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle.
Itil Foundation Essentials
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Author : Claire Agutter
language : en
Publisher: IT Governance Publishing
Release Date : 2012-09-06
Itil Foundation Essentials written by Claire Agutter and has been published by IT Governance Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-06 with Business & Economics categories.
ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.
Itil Foundation Essentials Itil 4 Edition The Ultimate Revision Guide Second Edition
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Author : Claire Agutter
language : en
Publisher: IT Governance Publishing Ltd
Release Date : 2020-04-14
Itil Foundation Essentials Itil 4 Edition The Ultimate Revision Guide Second Edition written by Claire Agutter and has been published by IT Governance Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-14 with Computers categories.
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Itil Foundation Exam Study Guide
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Author : Liz Gallacher
language : en
Publisher: John Wiley & Sons
Release Date : 2012-10-15
Itil Foundation Exam Study Guide written by Liz Gallacher and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-15 with Computers categories.
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
Itil 4 Essentials
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Author : Claire Agutter
language : en
Publisher: Itgp
Release Date : 2019-08-08
Itil 4 Essentials written by Claire Agutter and has been published by Itgp this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-08-08 with categories.
ITIL(R) 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Exam and more. Covering practices and concepts not addressed as part of the Foundation syllabus, it's ideal for newly qualified practitioners. It offers practical tips based on the author's extensive experience for applying service management in the real world.
Itil 2011 Edition A Pocket Guide
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Author : Jan van Bon
language : en
Publisher: Van Haren
Release Date : 1970-01-01
Itil 2011 Edition A Pocket Guide written by Jan van Bon and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 1970-01-01 with Education categories.
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.Note: This pocket book is available in several languages: English, German, Dutch.Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike. Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ‘lifecycle’ approach? What are the key service management processes and functions? Secondly the ITIL pocket guide can be used as part of the training material for everyone who wants to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of AXELOS’ ITIL Foundation Certificate syllabus.