Itil V3 Guide To Software Asset Management

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Itil V3 Guide To Software Asset Management
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Author : Colin Rudd
language : en
Publisher: Stationery Office
Release Date : 2009-07-15
Itil V3 Guide To Software Asset Management written by Colin Rudd and has been published by Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-07-15 with Business & Economics categories.
Appropriate for anyone involved in the governance, management and use of software assets within an organisation, 'ITIL V3 Guide to Software Asset Management' contains a practical approach to the management of software assets.Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation.It provides readers with advice and guidance on the roles involved, together with templates and examples of some of the key documents. Includes examples of a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.
Itil V3 Software Asset Management Guide
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Author : R. Concessao
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2014-09-05
Itil V3 Software Asset Management Guide written by R. Concessao and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-05 with categories.
Welcome to this book on Software Asset Management. It is a Best Practice guide based on actual case studies in pioneering, designing and implementing software licence management frameworks across diverse organisations. The guidelines in this book are mainly derived from a process of innovative ideas, their adoption and eventual optimisation. They can be tailored to suit individual requirements of each organisation and the changing times. Business, Software and Licences are intertwined with each other. Most businesses and organisations have huge investments in software and each software deployed or unused requires a valid licence. Each one of us is affected by licences since we use at least one software as part of Business or IT or as a customer. However, not much effort is put to manage these assets efficiently. This book serves two major objectives. Foremost, it tries to understand, "Why is it imperative to focus on software licence management"? Secondly, it traces the key steps of the journey in implementing a robust framework based on actual case studies in different organisations. It will help you understand the importance of software licence management and provide concise guidelines to implement a framework that is apt for your organisation. It will also help you realise that software assets are no longer liabilities once you have effective control on the total cost of ownership that guarantees a higher return on investments.
Itil Guide To Software And It Asset Management
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Author : DAVID. STATIONERY OFFICE. RUDD BICKET (COLIN.)
language : en
Publisher:
Release Date : 2018
Itil Guide To Software And It Asset Management written by DAVID. STATIONERY OFFICE. RUDD BICKET (COLIN.) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018 with categories.
The Shortcut Guide To It Service Management And Automation
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Author : Rebecca Herold
language : en
Publisher: Realtimepublishers.com
Release Date : 2008
The Shortcut Guide To It Service Management And Automation written by Rebecca Herold and has been published by Realtimepublishers.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Computers categories.
Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition
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Author : Claire Agutter
language : en
Publisher: IT Governance Ltd
Release Date : 2020-04-28
Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition written by Claire Agutter and has been published by IT Governance Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-28 with Computers categories.
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
It Service Management Based On Itil 2011 Edition
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Author : Pierre Bernard
language : en
Publisher: Van Haren
Release Date : 2014-10-01
It Service Management Based On Itil 2011 Edition written by Pierre Bernard and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-01 with Architecture categories.
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers will find that this title succinctly covers the key aspects of ITIL 2011 Edition. It is endorsed by AXELOS, the official ITIL Accreditor. The ITIL Lifecycle is fully covered. In addition there is much attention to the 26 IT Service Management processes and 4 Functions. These are described in detail. This means that it is easy for all readers to access and grasp the concepts of processes and functions that are so pivotal to many service management day-to-day operations. This title covers the following: Introduction to the Service Lifecycle Lifecycle phase: Service Strategy Lifecycle phase: Service Design Lifecycle phase: Service Transition Lifecycle phase: Service Operation Lifecycle phase: Continual Service Improvement New, compared with the previous edition on ITIL V3, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered in this book. Well written and presented, this publication provides a useful addition to the core ITIL publications for anyone wanting to understand IT service management. Kevin Holland, Service Management Specialist, NHS Pierre has produced an extremely useful summary of the current version of ITIL. This will be an invaluable day to day reference for all practitioners. Claire Agutter, ITIL Training Zone
Software License Management Study Guide
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Author : ECP Media LC
language : en
Publisher: IBSMA.com
Release Date : 2009-05
Software License Management Study Guide written by ECP Media LC and has been published by IBSMA.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05 with Business & Economics categories.
Ultimate Itil 4 Foundation Certification Guide Master The Best Practices For It Service Management Itsm And Get Certified In The Itil 4 Foundation Framework
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Author : Sankarsan Biswas
language : en
Publisher: Orange Education Pvt Limited
Release Date : 2024-08-22
Ultimate Itil 4 Foundation Certification Guide Master The Best Practices For It Service Management Itsm And Get Certified In The Itil 4 Foundation Framework written by Sankarsan Biswas and has been published by Orange Education Pvt Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-08-22 with Computers categories.
Turbo Charge Your IT career with ITSM Knowledge Key Features● In-depth exploration of ITIL4, from foundational concepts to advanced practices, ensuring a holistic understanding of IT Service Management (ITSM). ● Actionable advice and strategies for implementing ITIL4, including a roadmap for certification and real-world solutions for organizational challenges. ● Emphasis on leveraging ITIL4 for driving innovation and digital transformation, preparing readers for future ITSM demands. Book Description The book offers a detailed exploration of the ITIL framework, covering all its aspects, from the basic principles to advanced concepts. This thorough coverage is essential for a deep understanding of ITIL and its application in IT service management. The book is designed to be user-friendly, with clear language, helpful diagrams, and a layout that facilitates easy understanding and retention of information. This book provides a structured approach to preparing for ITIL certification exams, including study tips, practice questions, and summaries, which are tailored to aid in both certification preparation and practical implementation. It includes insights and tips from seasoned ITIL practitioners, providing readers with valuable perspectives from experts in the field. Given the evolving nature of ITIL, the book is updated with the latest practices, ensuring that readers are learning the most current practices in IT service management. The book emphasizes the practical application of ITIL, helping readers understand how to effectively implement ITIL practices in their daily work and organizational context. The book is a comprehensive, practical, and up-to-date resource for anyone looking to deepen their knowledge of ITIL, prepare for certification, and successfully implement ITIL practices in their professional roles. What you will learn ● Gain a deep understanding of ITIL4 principles and best practices, enabling you to effectively manage and improve IT services. ● Learn strategies to enhance the quality, efficiency, and reliability of your organization’s IT services, leading to increased customer satisfaction and operational excellence. ● Acquire practical skills to plan, execute, and sustain ITIL4 implementations, ensuring smooth transitions and long-term success. ● Prepare thoroughly for ITIL certification exams with comprehensive guidance, tips, and strategies, boosting your credentials and career prospects. ● Understand how to leverage ITIL4 to innovate and transform IT operations, positioning your organization at the forefront of the digital era. Table of Contents1. Getting Started with ITIL and ITSM 2. Navigating the ITIL4 Landscape-1 3. Navigating the ITIL4 Landscape-2 4. A Holistic Approach to IT Service Management 5. General Management Practices – I 6. General Management Practices – II 7. General Management Practices - III 8. General Management Practices – IV 9. Technical Management Practices 10. Service Management Practices - I 11. Service Management Practices - II 12. Service Management Practices-III 13. Service Management Practices - IV 14. Service Management Practices - V 15. Roadmap for ITIL Certification 16. Digital Transformations With ITIL4 17. Implementing ITIL4 in Organizations Index
Itamorg Software Asset Management Specialist Courseware
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Author : Jesper Østergaard
language : en
Publisher: Van Haren
Release Date : 2020-10-22
Itamorg Software Asset Management Specialist Courseware written by Jesper Østergaard and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-22 with Architecture categories.
ITAMOrg® IT Software Asset Management Certifications is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of how to apply and tailor the Software Asset Management practices. Changing business practices, the introduction of new technologies, combined with customer and stakeholder feedback led to the need for understanding Software Asset Management disciplines. The ITAMOrg guidance will be easier to navigate and understand the Software Asset Management practical in its approach. The Software Asset Management exam with a fundamental understanding of the SAM elements and equips the participant to focus on the practical skills to apply SAM practices. Key benefits: • ITAM can be successfully applied to any sized organisation, and professional role • ITAM leverages off the real-life expertise of the global ITAMOrg community, offering a overview of the ITAM disciplines and IT Asset areas to be controlled. • The exams highlight real world applications that equip professionals for success in IT Asset Management This Courseware is suited for the ITAMOrg® 2020 SAM exam. There is also a sample exam added of the ITAMOrg® 2020 Software Asset Management in case the participant prefers to refresh its knowledge. The Exam is delivered in English.
Trust And Partnership
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Author : Robert J. Benson
language : en
Publisher: John Wiley & Sons
Release Date : 2014-04-01
Trust And Partnership written by Robert J. Benson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-01 with Business & Economics categories.
Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices There is no doubt that a tidal wave of change is hitting the area of business technology; new business models are forming around the cloud, new insights on how an enterprise runs is being aided by mining massive transactional and operational data sets. Decision-making is becoming almost prescient through new classes of data visualization, data analytics, and dashboards. Despite the promise of technologies to make a difference, or perhaps because of it, IT organizations face continued challenges in realizing partnerships and trust with their business partners. While many books take on elements of these emerging developments or address the stubborn barriers to "real" partnership, none make the practices involved fit together in a highly effective fashion - until now. Strategic IT Management in Turbulent Times reveals how this framework ensures that organizations make the right strategic decisions to succeed in times of turbulence and change. Draws together authors with global experience including the Americas, Europe, Pacific Rim, and Africa Offers a comprehensive framework for IT and business managers to maximize the value IT brings to business Addresses the effects of turbulence on business and IT Focuses on developing partnerships and trust with business With practical examples and implementation guidance based on proven techniques developed by the authors over the past twenty years, Strategic IT Management in Turbulent Times considers the challenges facing today's enterprise, IT's critical role in value creation, and the practical road map for achieving strategic IT management competencies.