Itil Version 3 At A Glance
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Itil Version 3 At A Glance
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Author : John O. Long
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-07-18
Itil Version 3 At A Glance written by John O. Long and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-07-18 with Computers categories.
ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference’s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.
Itil 2011 At A Glance
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Author : John O. Long
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-07-01
Itil 2011 At A Glance written by John O. Long and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-07-01 with Computers categories.
"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.
Software And Data Technologies
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Author : José Cordeiro
language : en
Publisher: Springer
Release Date : 2011-03-30
Software And Data Technologies written by José Cordeiro and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-30 with Computers categories.
This book constitutes the refereed proceedings of the 4th International Conference on Software and Data Technologies, ICSOFT 2009, held in Sofia, Bulgaria, in July 2009. The 19 revised full papers presented together with two invited papers were carefully reviewed and selected as best papers from 212 submissions. The papers are organized in topical sections on enterprise software technology; software engineering; distributed systems; data management; knowledge-based systems.
Research Challenges In Information Science Information Science And The Connected World
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Author : Selmin Nurcan
language : en
Publisher: Springer Nature
Release Date : 2023-05-22
Research Challenges In Information Science Information Science And The Connected World written by Selmin Nurcan and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-05-22 with Computers categories.
This book constitutes the proceedings of the 17th International Conference on Research Challenges in Information Sciences, RCIS 2023, which took place in Corfu, Greece, during May 23–26, 2023. It focused on the special theme "Information Science and the Connected World". The scope of RCIS is summarized by the thematic areas of information systems and their engineering; user-oriented approaches; data and information management; business process management; domain-specific information systems engineering; data science; information infrastructures, and reflective research and practice. The 28 full papers presented in this volume were carefully reviewed and selected from a total of 87 submissions. The book also includes 15 Forum papers and 6 Doctoral Consortium papers. The contributions were organized in topical sections named: Requirements; conceptual modeling and ontologies; machine learning and analytics; conceptual modeling and semantic networks; business process design and computing in the continuum; requirements and evaluation; monitoring and recommending; business process analysis and improvement; user interface and experience; forum papers; doctoral consortium papers. Two-page abstracts of the tutorials can be found in the back matter of the volume.
Coordinating Service Compositions
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Author : Nelly Schuster
language : en
Publisher: KIT Scientific Publishing
Release Date : 2014-05-22
Coordinating Service Compositions written by Nelly Schuster and has been published by KIT Scientific Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-05-22 with Computers categories.
Electronic documents frequently include contributions from different human and non-human sources. The Web, for instance, offers ever-changing content and services which can perform activities during document creation. This thesis introduces a solution for collaborative document creation which maps contributions of human and non-human participants to software services. The joint flexible composition and coordination of these services leads to a novel understanding of dynamic Web-based documents.
Applying Business Intelligence Initiatives In Healthcare And Organizational Settings
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Author : Miah, Shah J.
language : en
Publisher: IGI Global
Release Date : 2018-07-13
Applying Business Intelligence Initiatives In Healthcare And Organizational Settings written by Miah, Shah J. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-13 with Business & Economics categories.
Data analysis is an important part of modern business administration, as efficient compilation of information allows managers and business leaders to make the best decisions for the financial solvency of their organizations. Understanding the use of analytics, reporting, and data mining in everyday business environments is imperative to the success of modern businesses. Applying Business Intelligence Initiatives in Healthcare and Organizational Settings incorporates emerging concepts, methods, models, and relevant applications of business intelligence systems within problem contexts of healthcare and other organizational boundaries. Featuring coverage on a broad range of topics such as rise of embedded analytics, competitive advantage, and strategic capability, this book is ideally designed for business analysts, investors, corporate managers, and entrepreneurs seeking to advance their understanding and practice of business intelligence.
Process Modeling Style
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Author : John Long
language : en
Publisher: Morgan Kaufmann
Release Date : 2014-03-11
Process Modeling Style written by John Long and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-11 with Computers categories.
Process Modeling Style focuses on other aspects of process modeling beyond notation that are very important to practitioners. Many people who model processes focus on the specific notation used to create their drawings. While that is important, there are many other aspects to modeling, such as naming, creating identifiers, descriptions, interfaces, patterns, and creating useful process documentation. Experience author John Long focuses on those non-notational aspects of modeling, which practitioners will find invaluable. Gives solid advice for creating roles, work products, and processes Instucts on how to organize and structure the parts of a process Gives examples of documents you should use to define a set of processes
Organizational Legal And Technological Dimensions Of Information System Administration
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Author : Portela, Irene Maria
language : en
Publisher: IGI Global
Release Date : 2013-09-30
Organizational Legal And Technological Dimensions Of Information System Administration written by Portela, Irene Maria and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-30 with Computers categories.
In addition to capital infrastructure and consumers, digital information created by individual and corporate consumers of information technology is quickly being recognized as a key economic resource and an extremely valuable asset to a company. Organizational, Legal, and Technological Dimensions of Information System Administration recognizes the importance of information technology by addressing the most crucial issues, challenges, opportunities, and solutions related to the role and responsibility of an information system. Highlighting various aspects of the organizational and legal implications of system administration, this reference work will be useful to managers, IT professionals, and graduate students who seek to gain an understanding in this discipline.
Reframing Itil
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Author : Steve Hales
language : en
Publisher:
Release Date : 2020-01-10
Reframing Itil written by Steve Hales and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-10 with categories.
FULL COLOUR VERSION. This book is for readers who already have some familiarity with ITIL and/or work in IT service organisations. This book will be useful for managers, consultants, ITIL specialists and trainers to provide context and solutions to everyday problems of planning, organising and implementing ITIL & ITSM. The focus is ITIL version agnostic: the points made apply equally to ITIL 3 and 4.Reframing ITIL turns the usual approaches to ITIL and IT service organisations on their heads. This book uses visual 'frames' based on systems thinking approaches to enhance readers' understanding of ITIL. These frames also show how ITIL processes work and how their combination produces IT Service Management organisations. The investigation starts with the change/control loops that deliver and support IT Service Operation systems and finds loops and processes that are missing in ITIL. It looks at the functions and processes that support services with a focus on the service desk and workflows. It addresses the processes involved in developing a service and especially communications. The remaining ITIL processes that manage the service and the service organisation respectively are investigated regarding their roles in resource provision, requirements definition, reporting, coordination, innovation and governance. Next there is an in-depth look at the organisational structures used in delivering IT Service Management. Finally IT outsourcing is presented and some of the difficulties associated with it - and how to fix them. Paul Billany (IT Solutions Architect) says: "Reframing ITIL" is much more than a useful pocket guide to the ITIL processes. I would recommend this to anyone involved in the planning and deployment of services within an organisation or as a service provider to that organisation. The book provides a gentle introduction to the pursuit of "Systems Thinking" as a tool to managing and operating successfully within any organisation combined with a refreshing review of ITIL processes operating dynamically via feedback loops rather than as a set of activities being conducted in series with each other (as is often portrayed). Once the reader has digested the Viable Systems model and approach, they can start to understand where ITIL processes fit in their own situations and how they can assess the gaps that create and exaggerate issues in delivering services. I found the chapter on outsourcing a particularly refreshing review of the real-world scenarios I have seen as both a consumer and provider of outsourced services. Using this book as guidance could save time, effort and money in many organisations! Highly recommended.
Itil V3 Foundation Handbook
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Author : Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2009-06-16
Itil V3 Foundation Handbook written by Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-06-16 with Business & Economics categories.
A quick reference revision guide, which has been designed to help students sitting the Foundation Exam. This edition is updated to the 2009 syllabus. The title also acts as a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the processes and functions in the lifecycle including value, scope, activities and metrics.
