Making Public Services Management Critical
DOWNLOAD eBooks
Download Making Public Services Management Critical PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Making Public Services Management Critical book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Making Public Services Management Critical
DOWNLOAD eBooks
Author : Jackie Ford
language : en
Publisher: Routledge
Release Date : 2015-09-03
Making Public Services Management Critical written by Jackie Ford and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-09-03 with Business & Economics categories.
This book brings together public services policy and public services management in a novel way that is likely to resonate with academics, policy makers and practitioners engaged in the organization of public services delivery as it is from a perspective that challenges many received ideas in this field. Starting from the perspective of critical management studies, the contributors to this volume embed a critical perspective on policy orthodoxy around critical public services policy and management studies (CPPMS). In so doing the authors bring together previous disparate fields of public services policy and public services management, but more importantly, debate and present what 'critical' constitutes when applied to public services policy and management. This edited collection presents chapters from a broad range of public services domains including health, education, prisons, local and central government and deals with a range of contemporary issues facing public services managers are examined, including regulation of professions, risk management, user involvement, marketing and leadership.
Making Public Services Management Critical
DOWNLOAD eBooks
Author : Graeme Currie
language : en
Publisher: Routledge
Release Date : 2010-02-02
Making Public Services Management Critical written by Graeme Currie and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-02-02 with Business & Economics categories.
This book brings together public services policy and public services management in a novel way that is likely to resonate with academics, policy makers and practitioners engaged in the organization of public services delivery as it is from a perspective that challenges many received ideas in this field. Starting from the perspective of critical management studies, the contributors to this volume embed a critical perspective on policy orthodoxy around critical public services policy and management studies (CPPMS). In so doing the authors bring together previous disparate fields of public services policy and public services management, but more importantly, debate and present what ‘critical’ constitutes when applied to public services policy and management. This edited collection presents chapters from a broad range of public services domains including health, education, prisons, local and central government and deals with a range of contemporary issues facing public services managers are examined, including regulation of professions, risk management, user involvement, marketing and leadership.
Public Service Logic
DOWNLOAD eBooks
Author : Stephen P. Osborne
language : en
Publisher: Routledge
Release Date : 2020-09
Public Service Logic written by Stephen P. Osborne and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09 with Business & Economics categories.
This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.
Public Service Logic
DOWNLOAD eBooks
Author : Stephen Osborne
language : en
Publisher: Routledge
Release Date : 2020-10-29
Public Service Logic written by Stephen Osborne and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-29 with Business & Economics categories.
This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.
Handbook Of Innovation In Public Services
DOWNLOAD eBooks
Author : Stephen P. Osborne
language : en
Publisher: Edward Elgar Publishing
Release Date : 2013-01-01
Handbook Of Innovation In Public Services written by Stephen P. Osborne and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-01 with Business & Economics categories.
Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.
Public Management Reforming Public Management
DOWNLOAD eBooks
Author : Stephen P. Osborne
language : en
Publisher: Taylor & Francis
Release Date : 2002
Public Management Reforming Public Management written by Stephen P. Osborne and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
Managing For Public Service Performance
DOWNLOAD eBooks
Author :
language : en
Publisher:
Release Date : 2021
Managing For Public Service Performance written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021 with Electronic books categories.
Through a comparative overview of public administration performance in twenty-eight EU member states, this book takes a critical, multidisciplinary approach to address how management can make a meaningful contribution to the performance of public services.
Public Services Delivery
DOWNLOAD eBooks
Author : World Bank
language : en
Publisher: World Bank Publications
Release Date : 2005
Public Services Delivery written by World Bank and has been published by World Bank Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
Public Management Policy Making Ethics And Accountability In Public Management
DOWNLOAD eBooks
Author : Stephen P. Osborne
language : en
Publisher: Taylor & Francis
Release Date : 2002
Public Management Policy Making Ethics And Accountability In Public Management written by Stephen P. Osborne and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Civil service ethics categories.
Since the 1980s, the public sector has been undergoing major changes throughout the Western industrialized world, the transitional economies of central and Eastern Europe, Latin America and South East Asia. The main thrust of these changes has been to bring public sector management practices closer to those of the private sector. This raises the question of how far public and private sector management are comparable. This set examines the relationships between public sector and private sector management in terms of both classical management theory and the new public management that emerged in the 1980s and 1990s. While the collection concentrates on articles from the last 20 years, some historical pieces are also included. The four volumes are arranged along the following lines: volume 1 - for and against the public sector; volume 2 - managing the plural state; volume 3 - broadening the public management perspective; and volume 4 - from policy to practice in public services.
Management Accounting In Public Service Decision Making
DOWNLOAD eBooks
Author : Malcolm J. Prowle
language : en
Publisher: Routledge
Release Date : 2020-12-29
Management Accounting In Public Service Decision Making written by Malcolm J. Prowle and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-29 with Business & Economics categories.
Radical changes to public service delivery have swept across many regions of the world. Management accounting methods are vital to support operational and strategic decision making in public services internationally. This book provides a comprehensive and “leading-edge” guide to the topic. Written by an expert scholar with practical experience of public service delivery, the book takes account of key trends such as increased demand for public services, financial austerity, technological change and enhanced performance management. A globally relevant book, informed by cutting edge academic research and benefitting from integrated case studies, this is essential reading for both students and practitioners involved with the financial aspects of public services management.