Public Service Efficiency
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Public Service Efficiency
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Author : Rhys Andrews
language : en
Publisher: Routledge
Release Date : 2014-01-03
Public Service Efficiency written by Rhys Andrews and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-03 with Business & Economics categories.
The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way. Focused on the costs of service delivery, governments across the world have introduced a series of business like practices – from performance management to public-private partnership – in the belief that these will increase the efficiency of their public services. However, both the debate about public service efficiency and the policies and practices introduced to advance it, have developed without a coherent account of what efficiency means in this context and how it should be realized. The predominance of a rather narrow definition of the term – very often focused on the ratio of inputs to outputs – has tended to polarise opinion either for or against efficiency agenda. Yet public service efficiency, more broadly conceived, is an inescapable fact of the public manager’s task environment; indeed in the past, the notion of efficiency was central to the emergence of the field of public administration. This book will recover public service efficiency from the relatively narrow terms of recent debates by examining theories and evidence relating to technical, allocative, distributive and dynamic efficiencies. In exploring the relationship between efficiency and democracy, this book will move current debates in public administration forward by reflecting on the trade-offs between the different dimensions of efficiency that public organizations confront.
Efficiency In The Public Sector
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Author : Kevin J. Fox
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-04-17
Efficiency In The Public Sector written by Kevin J. Fox and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-17 with Business & Economics categories.
Regardless of where we live, the management of the public sector impacts on our lives. Hence, we all have an interest, one way or another, in the achievement of efficiency and productivity improvements in the activities of the public sector. For a government agency that provides a public service, striving for unreasonable benchmark targets for efficiency may lead to a deterioration of service quality, along with an increase in stress and job dissatisfaction for public sector employees. Slack performance targets may lead to gross inefficiency, poor quality of service, and low self-esteem for employees. In the case of regulation, inappropriate policies can lead to unprecedented disasters. Examples include the decimation of fish stocks through mismanagement of fisheries, and power blackouts through inappropriate restrictions on electricity generators and distributors. Efficient taxation policies minimise the tax bill for citizens. In all of these cases, efficient management is required, although it is often unclear how to assess this efficiency. In this volume, several authors consider various aspects and contexts of performance measurement. Hence, this volume represents a unique collection of advances in efficiency assessment for the public sector by leading researchers in the field. Efficiency in the Public Sector is divided into two sections. The first is titled "Issues in Public Sector Efficiency Evaluation" and comprises of chapters 1-4. The second section is titled "Efficiency Analysis in the Public Sector - Advances in Theory and Practice." This division is somewhat arbitrary, in the sense there are significant overlapping themes in both sections. However, it serves to separate chapters that can be characterised as dealing with broader issues (Section I), from chapters that can be characterised as focusing on specific theoretical problems and empirical cases (Section II).
Improving Public Sector Productivity
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Author : Ellen Doree Rosen
language : en
Publisher: SAGE
Release Date : 1993-07-22
Improving Public Sector Productivity written by Ellen Doree Rosen and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-07-22 with Political Science categories.
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Public Sector Efficiency
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Author : Nadeem Ul Haque
language : en
Publisher:
Release Date : 2006
Public Sector Efficiency written by Nadeem Ul Haque and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Civil service reform categories.
Improving Public Management
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Author : Dr Les Metcalfe
language : en
Publisher: SAGE
Release Date : 1990-12-18
Improving Public Management written by Dr Les Metcalfe and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990-12-18 with categories.
Now in paperback in an Enlarged Edition, this volume explores the lessons of one of the most comprehensive attempts to improve public management. Metcalfe and Richards describe and assess Thatcher's Efficiency Strategy as an exercise in improving public management. They explain how the strategy has gone about improving administrative performance by increasing cost-consciousness in the use of resources and creating flexibility for managing change. They analyze major themes such as: decentralization, information systems and budgets as management tools, organization design, and the management of interdepartmental relations.
Measuring Public Sector Productivity
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Author : Richard Boyle
language : en
Publisher: Institute of Public Administration
Release Date : 2006
Measuring Public Sector Productivity written by Richard Boyle and has been published by Institute of Public Administration this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Government productivity categories.
Principles Of Management
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Author : Peter Eichhorn
language : en
Publisher: Springer
Release Date : 2018-01-10
Principles Of Management written by Peter Eichhorn and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-10 with Business & Economics categories.
This textbook presents an overview of how the activities of an organisation can be managed to satisfy the needs of stakeholders through the cost effective, operationally efficient and sustainable transformation of resources into outputs. Taking an interdisciplinary approach, the authors show the relationship between management and economics and within this framework present the key areas of management activity. The book explains the connections between these areas and provides tools and instruments for successful management. The book's approach and content is relevant for all kinds of organisation - private or public sector, service or manufacturing, non-profit, large or small. Each chapter provides cases to illustrate what has been discussed and some questions to test comprehension. Throughout the book is a continuing project in which the reader is put in the position of owning their own business and must think and make decisions about what the chapter has discussed. The book combines Anglo-American and German approaches to management and management studies, making it a valuable resource both for those who are studying management and those who are working as managers.
Progress In Improving Government Efficiency
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2006-02-17
Progress In Improving Government Efficiency written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-02-17 with Political Science categories.
Government departments have been set targets for implementing efficiency gains of £21.5 billion a year by 2007-08, as part of the Treasury's Efficiency Programme following on from the recommendations of the Gershon Review of public sector efficiency (available at http://www.hm-treasury.gov.uk./spending_review/spend_sr04/associated_documents/spending_sr04_efficiency.cfm) published in July 2004. This NAO report examines the progress made towards improving efficiency and highlights examples of good practice from which departments and the wider public sector can learn. A companion volume of case studies is available separately (HCP 802-II, session 2005-06, ISBN 0102937095). The report finds that good progress is being made towards achieving the £21.5 billion target and departments are managing their efficiency programmes well. However, some caution is needed in assessing the gains reported so far (due to the time lags in reporting of data and limitations in measurement methodologies) and therefore these should be considered provisional and subject to further verification. Six key areas are highlighted for future improvements in public sector efficiency, including in relation to strategic leadership, staff expertise and greater collaboration to share good practice across the public sector.
Public Service Improvement
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Author : Rachel E. Ashworth
language : en
Publisher: Oxford University Press, USA
Release Date : 2010-04-29
Public Service Improvement written by Rachel E. Ashworth and has been published by Oxford University Press, USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-29 with Business & Economics categories.
The performance of public services is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to public organizations to examine how the public sector can perform better.
Public Sector Performance
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Author : Richard Kearney
language : en
Publisher: Routledge
Release Date : 2018-03-05
Public Sector Performance written by Richard Kearney and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-05 with Political Science categories.
Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.