Managing And Measuring Performance In Public And Nonprofit Organizations
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Managing And Measuring Performance In Public And Nonprofit Organizations
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Author : Theodore H. Poister
language : en
Publisher: John Wiley & Sons
Release Date : 2014-08-28
Managing And Measuring Performance In Public And Nonprofit Organizations written by Theodore H. Poister and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-08-28 with Education categories.
New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.
Measuring Performance In Public And Nonprofit Organizations
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Author : Theodore H. Poister
language : en
Publisher: Jossey-Bass
Release Date : 2003-05-30
Measuring Performance In Public And Nonprofit Organizations written by Theodore H. Poister and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-05-30 with Business & Economics categories.
"A comprehensive resource for designing and implementing effective performance measurement systems at the agency level" - cover.
Measuring Performance In Public And Nonprofit Organizations
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Author : Theodore H. Poister
language : en
Publisher: John Wiley & Sons
Release Date : 2008-03-11
Measuring Performance In Public And Nonprofit Organizations written by Theodore H. Poister and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-03-11 with Business & Economics categories.
In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25
Managing And Measuring Social Enterprises
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Author : Rob Paton
language : en
Publisher: SAGE
Release Date : 2003-02-18
Managing And Measuring Social Enterprises written by Rob Paton and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-02-18 with Business & Economics categories.
Managing and Measuring Social Enterprises explores how the perfomance agenda has impacted on public policy and management. Rob Paton examines what has happened when performance improvement techniques originating in the private sector are applied to public and nonprofit organizations.
Measuring Performance In Public And Nonprofit Organizations
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Author : Theodore H. Poister
language : en
Publisher: John Wiley & Sons
Release Date : 2003-08-16
Measuring Performance In Public And Nonprofit Organizations written by Theodore H. Poister and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-08-16 with Business & Economics categories.
In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25
Measuring The Impact Of The Nonprofit Sector
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Author : Patrice Flynn
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-11-11
Measuring The Impact Of The Nonprofit Sector written by Patrice Flynn and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-11 with Social Science categories.
One of the major tasks facing researchers, practitioners, and funders is the development of empirical tools to measure the inherent worth of nonprofit organizations as well as the sector as a whole. Renowned scholars present chapters on the state of the art of performance measurement in the nonprofit sector and seek to establish a framework for a long-term research agenda to identify, quantify, and self-assess those qualities that make the nonprofit sector unique.
The Public Productivity And Performance Handbook
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Author : Marc Holzer
language : en
Publisher: Routledge
Release Date : 2021-07-25
The Public Productivity And Performance Handbook written by Marc Holzer and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-25 with Political Science categories.
A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.
Benchmarking For Nonprofits
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Author : Jason Saul
language : en
Publisher: Fieldstone Alliance
Release Date : 2004
Benchmarking For Nonprofits written by Jason Saul and has been published by Fieldstone Alliance this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Business & Economics categories.
The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking--and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a "success equation" that helps you measure your organization's performance, how to make sure to measure what matters, how to choose your benchmarking partners--and what you can learn from the "wrong" partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today's market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It's something you can't afford not to do--especially since you can do it for free!
Performance And Productivity In Public And Nonprofit Organizations
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Author : Evan M. Berman
language : en
Publisher: M.E. Sharpe
Release Date : 2006
Performance And Productivity In Public And Nonprofit Organizations written by Evan M. Berman and has been published by M.E. Sharpe this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Key Performance Indicators For Government And Non Profit Agencies
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Author : David Parmenter
language : en
Publisher: John Wiley & Sons
Release Date : 2012-05-01
Key Performance Indicators For Government And Non Profit Agencies written by David Parmenter and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-01 with Business & Economics categories.
Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.