Managing Beyond The Quick Fix
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Beyond The Quick
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Author : Ralph H. Kilmann
language : en
Publisher: Beard Books
Release Date : 2003
Beyond The Quick written by Ralph H. Kilmann and has been published by Beard Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.
The necessary non-quick fix for creating and maintaining organizational success. A reprint.
Managing Beyond The Quick Fix
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Author : Ralph H. Kilmann
language : en
Publisher:
Release Date : 1991
Managing Beyond The Quick Fix written by Ralph H. Kilmann and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Organizational change categories.
Beyond The Quick Fix
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Author : Ralph H. Kilmann
language : en
Publisher:
Release Date : 1984
Beyond The Quick Fix written by Ralph H. Kilmann and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1984 with categories.
Managing Beyond The Quick Fix
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Author : Ralph H. Kilmann
language : en
Publisher:
Release Date : 1989
Managing Beyond The Quick Fix written by Ralph H. Kilmann and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Business & Economics categories.
Managing Beyond The Quick Fix
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Author : Ralph H. Kilmann
language : en
Publisher: Jossey-Bass
Release Date : 1989-03-07
Managing Beyond The Quick Fix written by Ralph H. Kilmann and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989-03-07 with Business & Economics categories.
Provides guidelines for promoting lasting and positive change by identifying and showing how to effectively manage the five essential elements of organizational success--organizational culture, management skills, team building, strategy structure, and the reward system.Position your organization for the long haul. In this thoughtful volume, author Ralph H. Kilmann provides guidelines for promoting lasting, positive change by identifying and showing how to effectively manage the five essential elements of organizational success--culture, management skills, team building, strategy structure, and reward systems. Basing his conclusions on first-hand consulting experience with such companies as AT&T, Ford, General Electric, and Xerox, the author clearly demonstrates how this approach can help companies move beyond Band Aid solutions to competitive challenges and initiate changes that aptly support long-term business goals.
Implementing Crm
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Author : David Finnegan
language : en
Publisher: John Wiley & Sons
Release Date : 2007-05-07
Implementing Crm written by David Finnegan and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-07 with Business & Economics categories.
Firms are continually seeking new ways to forge close relationships with their most valuable customers. With recent advances in networking and database management, firms have both the motivation and the means for improving their Customer Relationship Management (CRM) strategies. This book focuses on the actuality of implementing CRM. It is about the organization's ability to provide a seamless and personalized experience to each customer rather than a transactional or product-focused approach where the future of the relationship is not an over-riding consideration. This book connects CRM systems implementation with organizational change for the first time. It looks into the factors that distinguish firms which connect with their customers and gain customer loyalty with firms that are not as successful. It also describes the micro-processes that occur on a daily basis in a company and all the small decisions managers and employees take during the implementation of change and the creation of knowledge. Finnegan and Willcocks note that CRM implementation is not the straightforward process that many of the trade publications would have us believe. They state the failure rate of large CRM projects may be as high at 70%. Through the lens of two detailed case studies, the authors investigate why CRM is no panacea.
Empowering Service Excellence
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Author : Conrad Lashley
language : en
Publisher: Burns & Oates
Release Date : 1997
Empowering Service Excellence written by Conrad Lashley and has been published by Burns & Oates this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Customer services categories.
This book assumes that the user has some previous knowledge in the field. Subjects covered include business planning, accounts, marketing, staff management, cash flow and franchising.
The Organizational Hologram The Effective Management Of Organizational Change
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Author : Kenneth D. Mackenzie
language : en
Publisher: Springer Science & Business Media
Release Date : 1991
The Organizational Hologram The Effective Management Of Organizational Change written by Kenneth D. Mackenzie and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Business & Economics categories.
Previously, the conventional wisdom about organizations was "If it's not broken, then don't fix it. " Today, the new dictum seems to be "If it works, make it work better. " There is a shift from a posture of reaction to one that embraces change. The prevailing wisdom is changing because many of our organizations are now or will soon be in a state of crisis. Every day we read about a proud old firm going bankrupt, manufacturers who must cut costs and retrench in order to survive, and failures in our governmental agencies. Who's next? Many organizations are failing but others are doing well. All wonder if something terrible could happen to their organization. Thus, it seems prudent to anticipate and proactively manage change rather than to passively sit by until some crisis strikes. All of us know that any organization can be improved. There will always be a gap between some desired state and our current reality. There will always be differences among people about what is desirable and what is not. Every change energizes these gaps. Because there are so many changes taking place, it is no wonder that there is continuous clamor for organizational change. These gaps and differences are the source of problems. Once a problem is recognized and agreed to, efforts are made to generate a solution to it. Every solution has both its intended and unintended consequences.
Managing The Human Side Of Information Technology
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Author : Edward Szewczak
language : en
Publisher: IGI Global
Release Date : 2003-01-01
Managing The Human Side Of Information Technology written by Edward Szewczak and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-01-01 with Business & Economics categories.
"Strategies for effectively managing how information technology impacts human and organizational behavior are discussed in this business guide. Covering both the ôsoftö and ôhardö dimensions of organizational development, information is provided on e-communication, virtual teams, and action learning. A framework for increasing crosscultural efficiency and the global economy engagement is provided."
Performance Management Systems And Strategies
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Author : Dipak Kumar Bhattacharyya
language : en
Publisher: Pearson Education India
Release Date :
Performance Management Systems And Strategies written by Dipak Kumar Bhattacharyya and has been published by Pearson Education India this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.