Managing Change In The Public Services

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Managing Change And Innovation In Public Service Organizations

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Author : Stephen P. Osborne
language : en
Publisher: Psychology Press
Release Date : 2005

Managing Change And Innovation In Public Service Organizations written by Stephen P. Osborne and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.

This book, the first in the Routledge Masters in Public Management series, examines and explains change and innovation in the public sector to provide readers with the skills needed to manage the changes taking place.

Leadership And Change In Public Sector Organizations

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Author : James D. Ward
language : en
Publisher: Taylor & Francis
Release Date : 2017-04-21

Leadership And Change In Public Sector Organizations written by James D. Ward and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-21 with Business & Economics categories.

Cover -- Title -- Copyright -- Dedication -- CONTENTS -- Acknowledgments -- About the Contributors -- List of Figures and Tables -- 1 Introduction: Beyond Reform-Leadership, Change, and the Role of Innovation -- PART I Ecology of Public Sector Innovation and Performance Literature -- 2 Reinventing and Redesigning Local Government -- 3 Innovation and Organizational Survival Research -- PART II Governance and New Frontiers in Public Policy -- 4 Cooperative/Collaborative Governance in a Networked Age -- 5 Chaos Theory, Disaster Policy, and Response: Achieving the New Normal -- PART III Leadership and Change in Governing Systems -- 6 Public Sector Compensation-School District Superintendents: Are We Getting Our Monies' Worth? -- 7 Implementing an Innovative Dream of Change: Lessons From Houston Community Colleges -- 8 Citizen Advisory Bodies: New Wine in Old Bottles? -- 9 Local Government Reform, Convergence, and the Hybrid Model -- PART IV Social Justice and Equality -- 10 Support for Gender Equality Duty Strategies Among Local Government Officials in Texas -- 11 Can Innovative Leadership Improve Community and Police Relationships? Lessons Learned From Youngstown, Ohio -- 12 Choice Points as a Framework for Decision-Making -- 13 Conclusion: Scenarios and Common Themes in Leadership and Change -- Index

Managing Public Services Implementing Changes

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Author : Tony L. Doherty
language : en
Publisher: Psychology Press
Release Date : 2002

Managing Public Services Implementing Changes written by Tony L. Doherty and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.

Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features.

Strategic Change Management In Public Sector Organisations

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Author : David Baker
language : en
Publisher: Elsevier
Release Date : 2007-02-28

Strategic Change Management In Public Sector Organisations written by David Baker and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-02-28 with Business & Economics categories.

This book covers all the major aspects of change management for those working in public sector and not-for-profit organisations. It summarises key theories and approaches to change management and includes detailed, worked descriptions of key techniques used in change management processes and programmes, with extensive reference to case studies drawn from a range of public sector, not-for-profit organisations and other environments. - Written by a highly knowledgeable and well-respected practitioner in the field - Draws on the author's wide-ranging practical experience of major organizational development and change management in a wide range of situation Applies as well as describes theory - Provides practical and realistic solutions to real-world problems

Managing Change In The Public Services

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Author : Mike Wallace
language : en
Publisher: John Wiley & Sons
Release Date : 2009-02-09

Managing Change In The Public Services written by Mike Wallace and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02-09 with Business & Economics categories.

This book explores the management of change to improve publicservice effectiveness. It breaks new ground in addressing whypublic service change is becoming increasingly complex to manage,how people cope with this new complexity, what implications arisefor improving policy and practice, and which avenues for furtherresearch and theory-building look particularly promising. The contributors are all leading researchers from the USA,Canada and the UK. Together they provide a synthesis ofstate-of-the-art thinking on the complex change process inAnglo-American contexts, policy-making for public service reformthat generates managerial complexity, and practice in serviceorganizations to improve provision. Special reference is made toeducation and health: the largest and most complex of the publicservices. The analysis has wider relevance for other publicservices and national contexts. Managing Change in the Public Services is essentialreading for all concerned with public service improvement - leadersand managers in service organizations, administrators, trainers,advisers and consultants who support the management of change,policy-makers and public servants, and advanced course students andacademics. The book also offers general insights for the theory andpractice of managing organizational and systemic change.

Managing Change And Innovation In Public Service Organizations

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Author : Kerry Brown
language : en
Publisher: Routledge
Release Date : 2012-10-02

Managing Change And Innovation In Public Service Organizations written by Kerry Brown and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-02 with Business & Economics categories.

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

Strategic Management In The Public Sector

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Author : Paul Joyce
language : en
Publisher: Routledge
Release Date : 2015-02-11

Strategic Management In The Public Sector written by Paul Joyce and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-11 with Business & Economics categories.

Strategic management is widely seen as essential to the public services, leading to better performance and better outcomes for the public. In fact, the private sector idea of strategic management has become so powerful in the public sector that politicians and policy makers have begun to talk about the importance of the modern state being strategic – and we may be witnessing the emergence of the Strategic State. Strategic Management for the Public Sector draws on experience and research from a range of countries and provides a theoretical understanding of strategic management that is grounded in the public sector. Drawing on the latest theory and research this text provides a fresh look at foresight, analysis, strategic choice, implementation and evaluation. This book also offers original and detailed case studies based on up to date evidence from different public sector settings, helping the reader to build on their understanding of theories and concepts presented earlier in the book. Strategic Management for the Public Sector has been written specially for managers and students taking postgraduate courses such as MBAs and MPAs. It will also appeal to individual managers and civil servants in the public sector looking for an accessible book to read as part of their own independent personal development.

The Handbook Of Public Sector Communication

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Author : Vilma Luoma-aho
language : en
Publisher: John Wiley & Sons
Release Date : 2020-03-24

The Handbook Of Public Sector Communication written by Vilma Luoma-aho and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-24 with Language Arts & Disciplines categories.

A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.

Public Sector Communication

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Author : María José Canel
language : en
Publisher: John Wiley & Sons
Release Date : 2018-07-31

Public Sector Communication written by María José Canel and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-31 with Business & Economics categories.

A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.

Managing For Public Service Performance

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Author : Peter Leisink
language : en
Publisher: Oxford University Press
Release Date : 2021-03-04

Managing For Public Service Performance written by Peter Leisink and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-04 with Business & Economics categories.

How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.