Managing Public Services
DOWNLOAD
Download Managing Public Services PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Managing Public Services book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Managing Public Services Implementing Changes
DOWNLOAD
Author : Tony L. Doherty
language : en
Publisher: Routledge
Release Date : 2014-01-03
Managing Public Services Implementing Changes written by Tony L. Doherty and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-03 with Business & Economics categories.
The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Managing Public Services Implementing Changes
DOWNLOAD
Author : Tony L. Doherty
language : en
Publisher: Routledge
Release Date : 2005-08-18
Managing Public Services Implementing Changes written by Tony L. Doherty and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-08-18 with Business & Economics categories.
Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Managing Public Services
DOWNLOAD
Author : Irvine Lapsley
language : en
Publisher: Routledge
Release Date : 2021-11-23
Managing Public Services written by Irvine Lapsley and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-23 with Business & Economics categories.
This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management. Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.
Managing For Excellence In The Public Sector
DOWNLOAD
Author : G. Van der Waldt
language : en
Publisher: Juta and Company Ltd
Release Date : 1999-12-31
Managing For Excellence In The Public Sector written by G. Van der Waldt and has been published by Juta and Company Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-12-31 with Business & Economics categories.
This book provides public admninistration instructors with a holistic South African perspective presented by means of a systems approach, the addressing of current and future distinctive issues and challenges and the presentation of specific remedies, the application of proven private sector principles to the public sector and the use of case studies to place theoretical knowledge within a practical frame of reference.
Public Management And Governance
DOWNLOAD
Author : Tony Bovaird
language : en
Publisher: Routledge
Release Date : 2015-09-25
Public Management And Governance written by Tony Bovaird and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-09-25 with Business & Economics categories.
Public Management and Governance examines the factors which make government critically important and the barriers which often stop it being effective. It questions what it means to have effective policies, efficient management and good quality public services, and it explores how the process of governing could be improved. Key themes include: the challenges and pressures facing governments around the world; the changing role of the public sector in a ‘mixed economy’ of provision; governance issues such as ethics, equalities, transparency and citizen engagement. This revised and updated third edition includes eight new chapters which provide in-depth coverage of key new aspects of public management and governance. It also features a wide selection of international case studies and illuminating examples of how public policy, management and governance can be improved – and what happens when they fail. Each chapter is supplemented with discussion questions, group and individual exercises, case studies and recommendations on further reading. Public Management and Governance is one of the leading student textbooks in its field, featuring contributions from top international authors and covering a wide range of key topics in depth. It is an essential resource for all students on undergraduate and postgraduate courses in public management, public administration, government and public policy.
Managing Complexity In The Public Services
DOWNLOAD
Author : Philip Haynes
language : en
Publisher: Routledge
Release Date : 2015-03-24
Managing Complexity In The Public Services written by Philip Haynes and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-03-24 with Business & Economics categories.
The application of complexity theory to management and the social sciences has been a key development in theory and practice over the last decade. This approach questions the possibility of finding universal methods of practice, and proposes a pragmatic and humanistic management style that evolves out of a reflective method. The focus is on practitioners observing patterns of similarity and being adaptable in decision-making. Bringing complexity theory into management reveals the importance of organizational culture and effective communication because people, their values and their objectives are at the heart of this method. Information technology provides a framework for complex communication and knowledge use, but it cannot replace highly developed professional negotiations and cooperation. This book argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches such as New Public Management. Excessive marketization threatens a collaborative approach and overly rigid approaches to performance management and strategic management can be dysfunctional. Managing Complexity in the Public Services 2nd Edition advances a method of management practice that copes with the stark realities of the complex and unpredictable public policy world. It develops pragmatic management practices from action research that will be valuable to both academics and practitioners. The result is a new value-based practice for the post-crisis public service world.
Strategic Management For The Public Services
DOWNLOAD
Author : Paul Joyce
language : en
Publisher: McGraw-Hill Education (UK)
Release Date : 1999-04-16
Strategic Management For The Public Services written by Paul Joyce and has been published by McGraw-Hill Education (UK) this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-04-16 with Business & Economics categories.
This is an accessible introduction to the theory and practice of strategic management in the public sector. It is written for new and experienced managers, undergraduate and postgraduate students of the public services. Strategic Management for the Public Services: provides an understanding of the theory of strategic management introduces ideas which guide the effective practice of strategic management in the public services (and which do not copy blindly private sector habits) gives conceptual tools and material (in the form of worksheets) which can be used to carry out analysis and planning explores key issues for public sector managers including governance, involving the public, transformational strategies, managing crisis, and interorganizational strategic planning draws on research from various countries examines how strategic management can be applied and developed to help improve the public services.
Public Sector Management
DOWNLOAD
Author : Norman Flynn
language : en
Publisher: SAGE
Release Date : 2012-03-26
Public Sector Management written by Norman Flynn and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-26 with Political Science categories.
The highly-anticipated sixth edition of Norman Flynn's Public Sector Management continues to provide students with an insightful, jargon-free description, analysis and critique of the management of the public sector by the UK government. New to the sixth edition: Fully updated to take account of the coalition government and the impact of the financial crisis on public spending. Four new chapters on managing public finance, e-government, regulation and public-private partnerships. Expanded learning features including:, additional boxed examples, annotated suggestions for further reading and suggestions for discussion topics and references to journal articles. New companion website with free access to full-text journal articles, policy documents, links to useful websites, and relevant multimedia and social media resources. www.sagepub.co.uk/flynn6 Public Sector Management will prove invaluable reading for students studying public sector management as part of a business, management, social policy, politics or sociology degree.
Managing The New Public Services
DOWNLOAD
Author : David Farnham
language : en
Publisher:
Release Date : 1996
Managing The New Public Services written by David Farnham and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Administrative agencies categories.
Managing the New Public Services evaluates managerial changes in British public services since 1979, focusing on the new public management and its rationale and practices. It analyses the political origins of public service change and its impact.
Managing Change And Innovation In Public Service Organizations
DOWNLOAD
Author : Kerry Brown
language : en
Publisher: Routledge
Release Date : 2012-10-02
Managing Change And Innovation In Public Service Organizations written by Kerry Brown and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-02 with Business & Economics categories.
The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.