Measuring Library Performance
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Measuring Library Performance
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Author : Peter Brophy
language : en
Publisher: Facet Publishing
Release Date : 2006
Measuring Library Performance written by Peter Brophy and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Language Arts & Disciplines categories.
Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.
Measuring Library Performance
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Author : Peter Brophy
language : en
Publisher:
Release Date : 2008
Measuring Library Performance written by Peter Brophy and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with categories.
Performance Measurement In Library And Information Services
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Author : Christine Abbott
language : en
Publisher: London : Aslib
Release Date : 1994
Performance Measurement In Library And Information Services written by Christine Abbott and has been published by London : Aslib this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Information services categories.
This is a practical guide covering the types of indicators to use and the role of performance measurement in LIS management. The book is aimed at all those who wish to measure the performance of their service, and are unsure where to start.
Measuring Library Performance
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Author : Karin De Jager
language : en
Publisher:
Release Date : 1997*
Measuring Library Performance written by Karin De Jager and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997* with Academic libraries categories.
Measuring Library Performance
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Author : Stuart James
language : en
Publisher:
Release Date : 1990
Measuring Library Performance written by Stuart James and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Libraries categories.
Measuring The Effectiveness Of Public Library Services
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Author : Lok Nath
language : en
Publisher: OrangeBooks Publication
Release Date : 2021-09-08
Measuring The Effectiveness Of Public Library Services written by Lok Nath and has been published by OrangeBooks Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-08 with Language Arts & Disciplines categories.
This book is research work carried out by the author while pursuing his Master’s Degree in Library and Information Science (MLISc). The sample libraries chosen have been closed to the author as he used to spend there hours during his study. Also both the libraries have been playing a crucial role in dissemination of knowledge to every section of the society since their establishment. While the Amir-Ud-Daula Public Library was established in the year 1882, Acharya Narendra Dev Pustakalya was established in the year 1959.
Measuring Library Performance Effectiveness And Impact
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Author : Donald W. King
language : en
Publisher:
Release Date : 1997
Measuring Library Performance Effectiveness And Impact written by Donald W. King and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Libraries categories.
Measurement Madness
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Author : Dina Gray
language : en
Publisher: John Wiley & Sons
Release Date : 2014-11-20
Measurement Madness written by Dina Gray and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-11-20 with Business & Economics categories.
A clearer, more accurate performance management strategy Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work. We can now access incredible quantities of data, display, review and report complex information in real time, and monitor employees and processes in detail. But have all these investments in collecting, analysing and reporting data helped companies, governments and people perform better? Measurement Madness is an engaging read, full of anecdotes so peculiar you'll hardly believe them. Each one highlights a performance measurement initiative that went wrong, explains why and – most importantly – shows you how to avoid making the same mistake yourself. The dangers of poorly designed performance measurement are numerous, and even the best how-to guides don't explain how to avoid them. Measurement Madness fills in the gap, showing how to ensure you’re measuring the right things, rewarding the behaviours that deserve rewarding, and interpreting results in a way that will improve things rather than complicate them. This book will help you to recognize, correct and even avoid common performance measurement problems, including: Measuring for the sake of measuring Assuming that measurement is an instant fix for performance issues Comparing sets of data that have nothing in common and hoping to learn something Using targets and rewards to promote certain behaviours, and achieving exactly the opposite ones. Reading Measurement Madness will enable you to design a simple, effective performance measurement system, which will have the intended result of creating value in your organization.
Measuring Quality
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Author : Roswitha Poll
language : en
Publisher: München [Germany] : K.G. Saur
Release Date : 1996
Measuring Quality written by Roswitha Poll and has been published by München [Germany] : K.G. Saur this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Education categories.
The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
Handbook Of Library Training Practice And Development
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Author : Alan Brine
language : en
Publisher: Routledge
Release Date : 2016-04-22
Handbook Of Library Training Practice And Development written by Alan Brine and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-22 with Language Arts & Disciplines categories.
Librarians must now work at a different level from that required 20 years ago, but the training available is not always appropriate or accessible to all. The authors of this volume have responded to this significant and continuing change within the profession by offering a much-needed guide to best practice for staff training and development in library and information work. This handbook addresses new aspects of service provision both in the UK and abroad, and provides an up-to-date review of the current developments that are becoming increasingly important to librarians through the influence of the electronic age and the widening of areas of professional involvement. The Handbook of Library Training Practice and Development will be invaluable to those responsible for the development of staff and line managers as well as providing a crucial insight into the information profession for anyone new to this career path or looking to develop their knowledge within it.