Measuring Library Performance Effectiveness And Impact
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Measuring Library Performance
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Author : Peter Brophy
language : en
Publisher: Facet Publishing
Release Date : 2006
Measuring Library Performance written by Peter Brophy and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Language Arts & Disciplines categories.
Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.
Measuring Library Performance Effectiveness And Impact
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Author : Donald W. King
language : en
Publisher:
Release Date : 1997
Measuring Library Performance Effectiveness And Impact written by Donald W. King and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Libraries categories.
Evaluating The Impact Of Your Library
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Author : David Streatfield
language : en
Publisher: Facet Publishing
Release Date : 2012-12-23
Evaluating The Impact Of Your Library written by David Streatfield and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-23 with Language Arts & Disciplines categories.
Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning. The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. Key topics include: • The demand for evidence • Getting to grips with impact • The research base of this work • Putting the impact into planning • Getting things clear: objectives • Success criteria and impact indicators: how you know you are making a difference • Making things happen: activities and process indicators • Thinking about evidence • Gathering and interpreting evidence • Taking stock, setting targets and development planning • Doing national or international evaluation • Where do we go from here? Readership: Practising library and information service managers and policy makers in the field. LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally and people engaged in professional education in the field such as lecturers or students.
Measuring The Effectiveness Of Public Library Services
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Author : Lok Nath
language : en
Publisher: OrangeBooks Publication
Release Date : 2021-09-08
Measuring The Effectiveness Of Public Library Services written by Lok Nath and has been published by OrangeBooks Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-08 with Language Arts & Disciplines categories.
This book is research work carried out by the author while pursuing his Master’s Degree in Library and Information Science (MLISc). The sample libraries chosen have been closed to the author as he used to spend there hours during his study. Also both the libraries have been playing a crucial role in dissemination of knowledge to every section of the society since their establishment. While the Amir-Ud-Daula Public Library was established in the year 1882, Acharya Narendra Dev Pustakalya was established in the year 1959.
The 1996 National Survey Of Public Libraries And The Internet
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Author : John Carlo Bertot
language : en
Publisher: Washington : National Commission on Libraries and Information Science
Release Date : 1996
The 1996 National Survey Of Public Libraries And The Internet written by John Carlo Bertot and has been published by Washington : National Commission on Libraries and Information Science this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Computers categories.
This 1996 National Commission on Libraries and Information Science (NCLIS) survey gathered data from a national sample of public libraries concerning the current level of public library involvement with the Internet. The purpose of this study was to: (1) provide policymakers, researchers, and library professionals with longitudinal data that measured changes in public library Internet involvement since the first survey in 1994; (2) identify costs for public library Internet services; and (3) identify issues and inform the policy debate concerning public library roles in the electronic networked environment. This final report is divided into three sections: Introduction; Study Results; and Progress and Issues. The introduction discusses the Telecommunications Act of 1996 and the Library Services and Construction Act/Library Services and Technology Act; intellectual property and the National Information Infrastructure; and an electronic federal depository library program. The second section discusses study methodology; public library demographics; accessing the Internet; the current state of public library Internet connectivity; Internet uses and public access services; and benefits to connecting to the Internet. The third section focuses on disparities; connectivity versus services; the goal of universal service; quality of network services; the life cycle of public library Internet development; and preparation for the next survey. Appendices include the survey instrument, survey alert, and cover letter, and information about the authors. (Contains 27 references, and 45 figures that present survey data.) (Author/AEF)
Library Performance And Service Competition
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Author : Larry Nash White
language : en
Publisher: Elsevier
Release Date : 2014-01-23
Library Performance And Service Competition written by Larry Nash White and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-23 with Language Arts & Disciplines categories.
A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. - Written by a highly knowledgeable practitioner from the library field - Experience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worlds - Written to applicable to all types of libraries
Libraries And Key Performance Indicators
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Author : Leo Appleton
language : en
Publisher: Chandos Publishing
Release Date : 2017-07-27
Libraries And Key Performance Indicators written by Leo Appleton and has been published by Chandos Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Language Arts & Disciplines categories.
Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book's main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. - Provides an overview of performance measurement tools for libraries - Discusses KPIs in a broad context - Offers an understanding of reporting, monitoring, and acting upon KPI data - Provides best practice examples of Key Performance Indicators (KPIs) in libraries - Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)
International Encyclopedia Of Information And Library Science
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Author : John Feather
language : en
Publisher: Routledge
Release Date : 2003-09-02
International Encyclopedia Of Information And Library Science written by John Feather and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-02 with Language Arts & Disciplines categories.
This eagerly awaited new edition, has been fully revised and updated to take full account of the many and radical changes which have taken place since the Encyclopedia was originally conceived.
Research Methods In Library And Information Science
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Author : Lynn Silipigni Connaway
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2021-05-24
Research Methods In Library And Information Science written by Lynn Silipigni Connaway and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-24 with Language Arts & Disciplines categories.
The seventh edition of this frequently adopted textbook features new or expanded sections on social justice research, data analysis software, scholarly identity research, social networking, data science, and data visualization, among other topics. It continues to include discipline experts' voices. The revised seventh edition of this popular text provides instruction and guidance for professionals and students in library and information science who want to conduct research and publish findings, as well as for practicing professionals who want a broad overview of the current literature. Providing a broad introduction to research design, the authors include principles, data collection techniques, and analyses of quantitative and qualitative methods, as well as advantages and limitations of each method and updated bibliographies. Chapters cover the scientific method, sampling, validity, reliability, and ethical concerns along with quantitative and qualitative methods. LIS students and professionals will consult this text not only for instruction on conducting research but also for guidance in critically reading and evaluating research publications, proposals, and reports. As in the previous edition, discipline experts provide advice, tips, and strategies for completing research projects, dissertations, and theses; writing grants; overcoming writer's block; collaborating with colleagues; and working with outside consultants. Journal and book editors discuss how to publish and identify best practices and understudied topics, as well as what they look for in submissions.
Library Assessment In Higher Education
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Author : Joseph R. Matthews
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2014-12-02
Library Assessment In Higher Education written by Joseph R. Matthews and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-02 with Language Arts & Disciplines categories.
Written specifically to address the library's role in education, this book provides guidance on performing assessment at academic institutions that will serve to improve teaching effectiveness and prove your library's impact on student learning outcomes—and thereby demonstrate your library's value. Academic libraries are increasingly being asked to demonstrate their value as one of many units on campus, but determining the outcomes of an academic library within the context of its collegiate setting is challenging. This book explains and clarifies the practice of assessment in academic institutions, enabling library managers to better understand and explain the impact of the library on student learning outcomes, teaching effectiveness, and research productivity. Providing essential information for all college and university librarians, this volume discusses and summarizes the outcomes of research that has been conducted to investigate assessment within the context of higher education. This updated second edition incorporates additional research, examines new trends, and covers groundbreaking advances in digital assessment tools as well as the changes in the amount and forms of data utilized in the assessment process. The chapters address assessment from a campus setting and present data that demonstrate the value of the library within that setting in terms of learning, research, and overall impact. In sum, the book presents librarians with up-to-date, practical guidelines for planning and conducting assessment.