Measuring The Performance Of Human Service Programs
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Measuring The Performance Of Human Service Programs
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Author : Lawrence L. Martin
language : en
Publisher: SAGE
Release Date : 2009-05-12
Measuring The Performance Of Human Service Programs written by Lawrence L. Martin and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-12 with Social Science categories.
Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.
Measuring The Performance Of Human Service Programs
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Author : Lawrence L. Martin
language : en
Publisher: SAGE
Release Date : 2010
Measuring The Performance Of Human Service Programs written by Lawrence L. Martin and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Political Science categories.
Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.
Health Performance Measurement In The Public Sector
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Author : Panel on Performance Measures and Data for Public Health Performance Partnership Grants
language : en
Publisher: National Academies Press
Release Date : 1999-04-14
Health Performance Measurement In The Public Sector written by Panel on Performance Measures and Data for Public Health Performance Partnership Grants and has been published by National Academies Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-04-14 with Medical categories.
There is growing interest in using performance measurement as a means of holding federal, state, and local health agencies accountable for their use of public funds. Health Performance Measurement in the Public Sector is the second of two books for the U.S. Department of Health and Human Services on using and improving performance measurement in publicly funded health programs and the implications for data needs and systems. This book focuses on data and information system issues at the federal, state, and local levels. Recommendations address: Policy framework for selecting performance measures and using performance measurement. Operational principles related to data and data systems that support performance measurement. Essential investments in data systems and in training and technical assistance. Research needed to improve performance measures and performance measurement.
Measuring The Performance Of The Hollow State
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Author : David G. Frederickson
language : en
Publisher: Georgetown University Press
Release Date : 2006-10-16
Measuring The Performance Of The Hollow State written by David G. Frederickson and has been published by Georgetown University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-10-16 with Political Science categories.
Measuring the Performance of the Hollow State is the first in-depth look at the influence of performance measurement on the effectiveness of the federal government. To do this, the authors examine the influence of the Government Performance and Results Act of 1993 (with consideration of the later Program Assessment Rating Tool of 2002) on federal performance measurement, agency performance, and program outcomes. They focus a systematic examination on five agencies in the U.S. Department of Health and Human Services—the Food and Drug Administration, the Centers for Medicare and Medicaid Services, the Health Resources and Services Administration, the National Institutes of Health, and the Indian Health Service. Besides representing a wide range of federal government organizational structures and program formats, these agencies offer a diverse array of third-party arrangements including states, native American tribes, scientists, medical schools, and commercial and nonprofit health care intermediaries and carriers. Exploring the development of performance measures in light of widely varying program mandates, the authors look at issues that affect the quality of this measurement and particularly the influence of program performance by third parties. They consider factors such as goal conflict and ambiguity, politics, and the critical role of intergovernmental relations in federal program performance and performance measurement. Through their findings, they offer illumination to two major questions in public management today—what are the uses and limitations of performance measurement as a policy and management tool and how does performance measurement work when applied to the management of third-party government? While scholars and students in public administration and governmental reform will find this book of particular interest, it will also be of use to anyone working in the public sector who would like to have a better understanding of performance measurement.
Measuring Performance In Human Service Systems
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Author : James F. Budde
language : en
Publisher:
Release Date : 1979
Measuring Performance In Human Service Systems written by James F. Budde and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1979 with Management categories.
Performance Measurement
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Author : Harry P Hatry
language : en
Publisher: Rowman & Littlefield
Release Date : 2023-10-03
Performance Measurement written by Harry P Hatry and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-03 with Political Science categories.
Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.
Improving Public Services
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Author : Douglas J. Besharov
language : en
Publisher: Oxford University Press
Release Date : 2017
Improving Public Services written by Douglas J. Besharov and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with Political Science categories.
"This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings"--
Financial Management For Human Service Administrators
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Author : Lawrence L. Martin
language : en
Publisher: Waveland Press
Release Date : 2021-04-05
Financial Management For Human Service Administrators written by Lawrence L. Martin and has been published by Waveland Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-04-05 with Social Science categories.
The second edition of Martin’s practical text continues to provide a solid grounding of financial management for human services and social work students and professionals, while maintaining a concise and approachable style. Starting with a foundation of the basics of financial management, a comprehensive overview includes topics such as budgeting systems; financial accounting and the interpretation and analysis of financial statements; performance measures; forecasting of revenues, expenses, and caseloads; fee setting; government contracts and grants; fund development; risk management; and auditing. Readers apply the concepts, principles, and tools introduced in each chapter through case studies and exercises that encourage mastery of the content in real-world situations.
Productivity In Human Services
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Author :
language : en
Publisher:
Release Date : 1980
Productivity In Human Services written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1980 with Production management categories.
Evaluation Of Human Service Programs
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Author : C. Clifford Attkisson
language : en
Publisher:
Release Date : 1977
Evaluation Of Human Service Programs written by C. Clifford Attkisson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1977 with Business & Economics categories.
Textbook on evaluation and methodology of social service programmes - discusses research programmes, management information systems, assessment of community needs and programme planning, use of social indicators, citizen surveys, cost benefit analysis, other evaluation techniques, etc. Flow charts, graphs, references and tables.