Municipal Benchmarks
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Municipal Benchmarks
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Author : David N. Ammons
language : en
Publisher: M.E. Sharpe
Release Date : 2012-03-06
Municipal Benchmarks written by David N. Ammons and has been published by M.E. Sharpe this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-06 with Business & Economics categories.
Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation. "Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute "I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)
Municipal Benchmarks
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Author : David Ammons
language : en
Publisher: Routledge
Release Date : 2014-12-18
Municipal Benchmarks written by David Ammons and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-18 with Business & Economics categories.
Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation. "Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute "I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)
Municipal Benchmarks
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Author : David N. Ammons
language : en
Publisher: SAGE
Release Date : 2001-02-21
Municipal Benchmarks written by David N. Ammons and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-02-21 with Business & Economics categories.
Ammons (public administration, U. of North Carolina) put together this guide to benchmarks for mayors, city council members, city managers, department heads, management analysts, and citizens who want a measuring rod for local government services. He includes national standards, engineered standar
Municipal Benchmarking
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Author : Marike Noordhoek
language : en
Publisher:
Release Date : 2013
Municipal Benchmarking written by Marike Noordhoek and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Benchmarking (Management) categories.
The use of performance information for real performance improvement is not as obvious as the ease with which the idea is embraced. What makes this noble endeavour so difficult? This dissertation assesses the relation between municipal benchmarking and organisational learning by looking at the role of the context in which the process and content of performance improvement are embedded. 'Municipal Benchmarking' offers an original analysis of the way performance improvement operates in the context of the public sector. The book gives an excellent overview of the theory and practice of benchmarking and has important implications for both policy makers and practitioners for the design and use of benchmarking in the public sector. From this study practitioners and public organisations at large can learn how to use and incorporate benchmarking results and hence gain greater depth and value of the benchmark.
Municipal Benchmarks
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Author : David N. Ammons
language : en
Publisher: SAGE Publications
Release Date : 2001-02-21
Municipal Benchmarks written by David N. Ammons and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-02-21 with Science categories.
The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services. New to this edition: -Updated charts and data throughout -New chapters "Management Services," "Parking Services," "Risk Management," "Social Services," "Streets, Sidewalks, and Storm Drainage," Water and Sewer Services," "Fleet Maintenance," "Gas and Electric Services" -Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.
Encyclopedia Of Public Administration And Public Policy K Z
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Author : Jack Rabin
language : en
Publisher: CRC Press
Release Date : 2003
Encyclopedia Of Public Administration And Public Policy K Z written by Jack Rabin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.
From the Nuremberg trials to the Civil Service Reform Act of 1978 to recent budget reconciliation bills, the Encyclopedia of Public Administration and Public Policy provides detailed coverage of watershed policies and decisions from such fields as privatization, biomedical ethics, education, and diversity. This second edition features a wide range of new topics, including military administration, government procurement, social theory, and justice administration in developed democracies. It also addresses current issues such as the creation of the Department of Homeland Security and covers public administration in the Middle East, Africa, Southeast Asia, the Pacific, and Latin America.
Managing America S Small Communities
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Author : David H. Folz
language : en
Publisher: Rowman & Littlefield
Release Date : 2005
Managing America S Small Communities written by David H. Folz and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
Managing America's Small Communities charts several key aspects of the largely unexamined world of small city management. This book describes the democraphic trends, structural features, executive behavior and service quality among small communities. Are small cities growing, declining or have they remained untouched by the force of change? To what extent have the structural changes and reforms that have swept through larger cities touched small communities? What are the characteristics and behaviors of small city chief executives and how involved are different executives in the dimensions of the governmental process? How do chief executives in small cities make decisions about local services and programs? Are there differences in the extent to which appointed managers and elected mayors are responsive to community interests? The book also examines the frequency with which small communities provide various services, the quality of services provided and how small city officials can diagnose problems with service quality and performance. The book's theme is the value added to small communities that evidence professionalism in city administration. The benefits that accrue to having a professional city manager are most apparent in the extent to which city managers are engaged in decisions related to each of the dimensions of the governmental process, the level of service quality provided, and the prospects for measuring service performance.
Performance Budgeting For State And Local Government
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Author : Janet M. Kelly
language : en
Publisher: M.E. Sharpe
Release Date : 2015-05-18
Performance Budgeting For State And Local Government written by Janet M. Kelly and has been published by M.E. Sharpe this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-18 with Business & Economics categories.
Provides a comprehensive theoretical and practical framework for informing budget decisions based on the efficiency and effectiveness of service delivery. The authors enliven the text with references to their original research and personal experiences with performance measurement, citizen satisfaction surveys, and financial management practices. This edition includes increased coverage of cost accounting procedures and of citizen participation in performance management.
Performance Management And Budgeting
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Author : F Stevens Redburn
language : en
Publisher: Routledge
Release Date : 2015-01-28
Performance Management And Budgeting written by F Stevens Redburn and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-28 with Business & Economics categories.
This book provides a fresh look at the process by which governments hold themselves accountable to their citizens for performance. Unlike the plethora of other books in the field, it examines all aspects of the Performance Management and Budgeting issue, not only from the federal, state, and local perspectives, but also internationally in both developing and developed countries.Covering both conceptual and theoretical frameworks in performance management and budget, the book analyzes the effectiveness of different approaches. Featuring insights from a group of distinguished contributors, it ties current performance management approaches into the century-old literature on public sector reform and management, and presents arguments for and against performance management as well as recommendations on how to improve the enterprise.
The Public Productivity And Performance Handbook
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Author : Marc Holzer
language : en
Publisher: Routledge
Release Date : 2021-07-26
The Public Productivity And Performance Handbook written by Marc Holzer and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-26 with Political Science categories.
A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.