Perfect Customer
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Perfect Customer Care
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Author : Ted Johns
language : en
Publisher: Random House
Release Date : 2011-08-31
Perfect Customer Care written by Ted Johns and has been published by Random House this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-31 with Business & Economics categories.
Perfect Customer Care provides companies big and small with the answers to some of the most important business questions facing us today. Customers don't come back with those valuable repeat orders unless you show them you care about their satisfaction. That means showing them you know how to look after them, how to provide what they want -- plus that little bit extra. Everyone in the firm, from the boss to the receptionist, must play a part in converting each new customer into a thoroughly satisfied client whose future orders will drive your continuing success. The Perfect series is a range of practical guides that give clear and straightforward advice on everything from getting your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.
Attracting Perfect Customers
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Author : Stacey Hall
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2001-10-15
Attracting Perfect Customers written by Stacey Hall and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-10-15 with Business & Economics categories.
Promoting "static synchronicity", this book introduces a revolutionary sales and marketing model where "like attracts like".
Perfect Customer Care
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Author : Ted Johns
language : en
Publisher:
Release Date : 1999
Perfect Customer Care written by Ted Johns and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Customer relations categories.
Perfect Customer
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Author : Matt Bacak
language : en
Publisher:
Release Date : 2016-05-05
Perfect Customer written by Matt Bacak and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-05 with categories.
Finding your perfect customer is critical to making the sale. In this book, marketing legend Matt Bacak gives insight on how to identify, create and attract your perfect customer. Matt reveals how to use his methods to create the ideal avatar to maximize sales and resonate with your customers
Free Perfect And Now
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Author : Robert Rodin
language : en
Publisher: Simon and Schuster
Release Date : 1999-08-06
Free Perfect And Now written by Robert Rodin and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-08-06 with Business & Economics categories.
In a world where knowledge is king, the Web never sleeps, and competitive challenge increases exponentially, Robert Rodin shows you how to prepare for the three insatiable demands of today's customers: they want their product or service FREE, they want it PERFECT, and they want it NOW. No matter what business you're in, you have to find a way to respond -- or risk losing your customers to competitors who are discovering new ways to sell your product or service cheaper, better, and faster than you've ever imagined. As the dynamic CEO of electronics distributor Marshall Industries who trained with the worldfamous W. Edwards Deming, Rob Rodin engineered the astounding reinvention of his company, turning a conventionally successful $500 million business into a $2 billion competitive powerhouse, a high-speed, high-profit junction box wired to today's imperatives. Rodin isn't a consultant, pretending change is a matter of five steps and a pep talk. He's lived inside its gut-wrenching turmoil. Six years ago Rodin and his colleagues bet their company on a radical experiment, tearing a healthy business down to bedrock. They threw out all the old tools, taking 1,100 managers off MBOs and incentives and abolishing commissions for 600 salespeople. They threw out all the old technology, too, changing every operating system in a single tense night. Then they set out to reinvent themselves, finding new ways to help people and technology work together -- creating a dynamic pioneer for our new electronic era, a company twice named as the #1 business-to-business Web site in the world by Advertising Age magazine. Free, Perfect, and Now tells the dramatic story of that transformation from the inside. Detailing the hard lessons learned in competitive battle, it offers a compelling new perspective on the most pressing issue facing businesspeople today: how to prepare a customer-focused corporation for a future you can't predict. But Free, Perfect, and Now is a book of solutions, too, a guide to help every manager turn ideas into concrete results. Each chapter explains, step by step, how to design a different element of a company, from how to anticipate customers' shifting demands to how to make a Web site profitable. And each chapter ends with a Manager's Workbook, containing detailed advice managers can use to make their business more competitive today.
Perfect Phrases For Customer Service Hundreds Of Tools Techniques And Scripts For Handling Any Situation
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Author : Robert Bacal
language : en
Publisher: McGraw Hill Professional
Release Date : 2005-01-20
Perfect Phrases For Customer Service Hundreds Of Tools Techniques And Scripts For Handling Any Situation written by Robert Bacal and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-01-20 with Business & Economics categories.
Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those who train and manage them. Perfect Phrases for Customer Service gets you quickly up and running with everything you need to keep customers happy and loyal, including: Clear explanations of the reasons for difficult customer behaviors Proven tools and techniques for successfully handling even the most cantankerous customers 101 dialogues and scripts organized according to types of difficult behaviors, usable as is or as part of a training program, and easily tailored to any industry and company culture For more information, visit www.customerservicezone.com
Customer Profile Create Your Perfect
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Author : Daleyza a Thomas
language : en
Publisher:
Release Date : 2019-12-05
Customer Profile Create Your Perfect written by Daleyza a Thomas and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-05 with categories.
This CUSTOMER PROFILE, Client data Organizer log book is perfect for Account Executive, Sale Executive and the Boss or anyone who needs to keep track of clients, products, services and appointments. This Log book has alphabetical index to help organize your client list by the specified page. Not just keeping customer data and their needs, but this book was designed to help you to follow up your clients on a timely basis. You will never miss a good connection with your customers regularly. BOOK DIMENSIONS: 8.5" x 11" B&W Printing 100 Pages, Cover: Pearl chains on Purple background
Perfect Phrases For Customer Service Second Edition
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Author : Robert Bacal
language : en
Publisher: McGraw Hill Professional
Release Date : 2010-12-03
Perfect Phrases For Customer Service Second Edition written by Robert Bacal and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-12-03 with Business & Economics categories.
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: Defusing bad situations before they get worse Handling complaints patiently and professionally Satisfying customers and increasing sales Building long-term relationships with important customers
Attracting Perfect Customers
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Author : Stacey Hall
language : en
Publisher:
Release Date : 2011-08-17
Attracting Perfect Customers written by Stacey Hall and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-17 with Business & Economics categories.
Promoting ''static synchronicity'', this book introduces a revolutionary sales and marketing model where ''like attracts like''.
The Ultimate Sales Book
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Author : Christine Harvey
language : en
Publisher: Hachette UK
Release Date : 2018-04-19
The Ultimate Sales Book written by Christine Harvey and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-19 with Business & Economics categories.
If you want to be the best, you have to have the right skillset. From sales strategy and account management to negotiation and customer service,THE ULTIMATE SALES BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes, key ideas and tools you need and bring it all together with practical exercises. This is your complete course in successful selling. ABOUT THE SERIES ULTIMATE books are for managers, leaders, and business executives who want to succeed at work. From marketing and sales to management and finance, each title gives comprehensive coverage of the essential business skills you need to get ahead in your career. Written in straightforward English, each book is designed to help you quickly master the subject, with fun quizzes embedded so that you can check how you're doing.