Performance Assessment Of Urban Infrastructure Services
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Performance Assessment Of Urban Infrastructure Services
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Author : Enrique Cabrera Jr
language : en
Publisher: IWA Publishing
Release Date : 2008-03-01
Performance Assessment Of Urban Infrastructure Services written by Enrique Cabrera Jr and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-03-01 with Science categories.
Performance assessment has been one of the hottest topics in the water industry in the past decade. In that period, the International Water Association has played a key role, and the performance indicators systems developed for drinking water and wastewater utilities have become a reference worldwide. This book represents a collection of the papers presented to the Pi08 Conference, in Valencia, Spain (March 2008). The conference represents the final stage in the COST C18 Action, funded by the EU and brings together some of the most relevant professionals in the water industry. The book covers the latest trends in performance assessment, as well as relevant case studies from practical applications in utilities around the globe. Themes: Performance Indicators Metric Benchmarking Process Benchmarking Asset Management Regulation Case Studies
Performance Indicators For Water Supply Services
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Author : Helena Alegre
language : en
Publisher: IWA Publishing
Release Date : 2006-06-30
Performance Indicators For Water Supply Services written by Helena Alegre and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-06-30 with Science categories.
The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The second edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. The manual includes a new version of the software Sigma Lite incorporating all the new developments and an improved graphical user interface. This new edition of Performance Indicators for Water Supply Services will be an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.
Performance Assessment Of Urban Infrastructure Services
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Author : Frøydis Sjøvold
language : en
Publisher:
Release Date : 2008
Performance Assessment Of Urban Infrastructure Services written by Frøydis Sjøvold and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with categories.
Performance Assessment Of Urban Infrastructure Services
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Author : Enrique Cabrera Jr.
language : en
Publisher:
Release Date :
Performance Assessment Of Urban Infrastructure Services written by Enrique Cabrera Jr. and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Performance assessment has been one of the hottest topics in the water industry in the past decade. In that period, the International Water Association has played a key role, and the performance indicators systems developed for drinking water and wastewater utilities have become a reference worldwide. This book represents a collection of the papers presented to the Pi08 Conference, in Valencia, Spain (March 2008). The conference represents the final stage in the COST C18 Action, funded by the EU and brings together some of the most relevant professionals in the water industry. The book covers the latest trends in performance assessment, as well as relevant case studies from practical applications in utilities around the globe.
Cost C18
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Author : Frøydis Sjøvold
language : en
Publisher:
Release Date : 2008
Cost C18 written by Frøydis Sjøvold and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with categories.
Strategic Asset Management Of Water Supply And Wastewater Infrastructures
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Author : Helena Alegre
language : en
Publisher: IWA Publishing
Release Date : 2009-09-14
Strategic Asset Management Of Water Supply And Wastewater Infrastructures written by Helena Alegre and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-09-14 with Science categories.
Water and Wastewater companies operating all around the world have faced rising asset management and replacement costs, often to levels that are financially unsustainable. Management of investment needs, while meeting regulatory and other goals, has required: A better understanding of what customers demand from the services they pay for, and the extent to which they are willing to pay for improvements or be compensated for a reduction in performance Development of models to predict asset failure and to identify and concentrate investment on critical assets Improved management systems Improved accounting for costs and benefits and their incorporation within an appropriate cost-benefit framework Incorporation of risk management techniques Utilisation of advanced maintenance techniques including new rehabilitation failure detection technologies Enhancements in pipeline materials, technologies and laying techniques. These papers developed from LESAM 2007 for inclusion in Strategic Asset Management of Water Supply and Wastewater Infrastructures are focused on the techniques, technologies and management approaches aiming at optimising the investment in infrastructure while achieving demanded customer service standards, and they provide an opportunity to gain access to the latest discussion and developments at the leading-edge in this field. This book will be essential reading for utility operators and managers, regulators and consultants.
Benchmarking Water Services
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Author : Enrique Cabrera Jr
language : en
Publisher: IWA Publishing
Release Date : 2011-03-01
Benchmarking Water Services written by Enrique Cabrera Jr and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-01 with Science categories.
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua
Risk And Interdependencies In Critical Infrastructures
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Author : Per Hokstad
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-18
Risk And Interdependencies In Critical Infrastructures written by Per Hokstad and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-18 with Technology & Engineering categories.
Today’s society is completely dependent on critical networks such as water supply, sewage, electricity, ICT and transportation. Risk and vulnerability analyses are needed to grasp the impact of threats and hazards. However, these become quite complex as there are strong interdependencies both within and between infrastructure systems. Risk and Interdependencies in Critical Infrastructures: A guideline for analysis provides methods for analyzing risks and interdependencies of critical infrastructures. A number of analysis approaches are described and are adapted to each of these infrastructures. Various approaches are also revised, and all are supported by several examples and illustrations. Particular emphasis is given to the analysis of various interdependencies that often exist between the infrastructures. Risk and Interdependencies in Critical Infrastructures: A guideline for analysis provides a good tool to identify the hazards that are threatening your infrastructures, and will enhance the understanding on how these threats can propagate throughout the system and also affect other infrastructures, thereby identifying useful risk reducing measures. It is essential reading for municipalities and infrastructure owners that are obliged to know about and prepare for the risks and vulnerabilities of the critical infrastructures for which they are responsible.
Building A Capable State
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Author : Ian Palmer
language : en
Publisher: Zed Books Ltd.
Release Date : 2017-11-15
Building A Capable State written by Ian Palmer and has been published by Zed Books Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-15 with Political Science categories.
The sustainable development goals signed in 2016 marked a new phase in global development thinking, one which is focused on ecologically and fiscally sustainable human settlements. Few countries offer a better testing ground for their attainment than post-apartheid South Africa. Since the coming to power of the African National Congress, the country has undergone a policy making revolution, driven by an urgent need to improve access to services for the country’s black majority. A quarter century on from the fall of apartheid, Building a Capable State asks what lessons can be learned from the South African experience. The book assesses whether the South African government has succeeded in improving service delivery, focusing on the vital sectors of water and sanitation, energy, roads, public transport and housing. Emphasizing the often-overlooked role of local government institutions and finance, the book demonstrates that effective service delivery can have a profound impact on the social structure of emerging economies, and must form an integral part of any future development strategy. A comprehensive examination of urban service delivery in the global South, Building a Capable State is essential reading for students and practitioners across the social sciences, public finance and engineering sectors.
Water Utility Benchmarking
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Author : Sanford Berg
language : en
Publisher: IWA Publishing
Release Date : 2010-03-31
Water Utility Benchmarking written by Sanford Berg and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-31 with Science categories.
Benchmarking is essential for those developing and implementing water policy. If decision-makers do not know where they have been or where they are, it would seem to be impossible to set reasonable targets for future performance. Information on water/sewerage system (WSS) operations, investments, and outputs is essential for good management and oversight. This book is designed to help decision makers identify the data required for performance comparisons over time and across water utilities, to understand the strengths and limitations of alternative benchmarking methodologies, and to perform (or commission) benchmark studies. This book provides an overview of the strengths and limitations of different methodologies for making performance comparisons over time and across water utilities (metric benchmarking). In addition, it identifies ways to determine the robustness of performance rankings. Current benchmarking activities in Latin America, Asia, Africa, Central Europe/Asia, and OECD nations are summarized. Five basic approaches to benchmarking characterize current studies: Core indicators and a summary or overall performance Indicator (partial metric method), Performance scores based on production or cost estimates (“total” methods), Performance relative to a model company (engineering approach), Process benchmarking, and Customer survey benchmarking. This volume is of interest to the water professionals, water utility managers and senior staff of regulatory agencies, professionals in related government agencies, and consultants. Visit the IWA WaterWiki to read and share material related to this title: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/InfrastructureRegulationStateOwnedEnterprisesVsInvestor-ownedInfrastructureOperators