Performance Indicators For Wastewater Services

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Performance Indicators For Wastewater Services

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Author : R. Matos
language : en
Publisher: IWA Publishing
Release Date : 2003-09-30

Performance Indicators For Wastewater Services written by R. Matos and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-30 with Science categories.

The Manual of Best Practice Performance Indicators for Wastewater Services provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators. The publication comprises the text and a CD-ROM with the SIGMA Lite WW software, developed by Instituto Tecnologico del Agua (ITA), Valencia Polytechnic University, Spain. The focus is on those performance indicators considered to be the most relevant for the majority of wastewater utilities, to be used routinely at management level and potentially for metric benchmarking practices. A set of three comprehensive appendices includes a glossary of technical terms, specifications of each parameter required to assess the performance indicators and an introduction to the software with tips for use and an example of application. This product will be an invaluable reference source for all those concerned with managing the performance of wastewater services including customer groups, utility managers and policy-makers, regulators and other stakeholders. Contents Structure of the wastewater PI-System Data reporting Context Information Performance Indicators Implementation Strategy for the PI-System Appendix 1 - Glossary of technical terms Appendix 2 - Data Definition and Processing Rules Appendix 3 ©SIGMA Lite WW

Performance Indicators For Water Supply Services

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Author : Helena Alegre
language : en
Publisher: IWA Publishing
Release Date : 2016-09-15

Performance Indicators For Water Supply Services written by Helena Alegre and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-15 with Science categories.

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

Performance Indicators For Water Supply Services

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Author : Helena Alegre
language : en
Publisher: IWA Publishing
Release Date : 2006-06-30

Performance Indicators For Water Supply Services written by Helena Alegre and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-06-30 with Science categories.

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The second edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. The manual includes a new version of the software Sigma Lite incorporating all the new developments and an improved graphical user interface. This new edition of Performance Indicators for Water Supply Services will be an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

The Ibnet Water Supply And Sanitation Performance Blue Book

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Author : Caroline van den Berg
language : en
Publisher: World Bank Publications
Release Date : 2010-12-23

The Ibnet Water Supply And Sanitation Performance Blue Book written by Caroline van den Berg and has been published by World Bank Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-12-23 with Technology & Engineering categories.

This book aims to raise awareness of how the International Benchmarking Network of Water and Sanitation Utilities (IBNET)can help utilities identify ways to improve urban water and wastewater services. It provides an introduction to benchmarking and to the objectives, scope and focus of IBNET and describes some of its recent achievements. The methodology and data behind IBNET are elaborated, and an overview of IBNET results and country data are presented.

Benchmarking Water Services

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Author : Enrique Cabrera Jr
language : en
Publisher: IWA Publishing
Release Date : 2011-03-01

Benchmarking Water Services written by Enrique Cabrera Jr and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-01 with Science categories.

Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Selection And Definition Of Performance Indicators For Water And Wastewater Utilities

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Author : Patricia A. Crotty
language : en
Publisher: American Water Works Association
Release Date : 2004

Selection And Definition Of Performance Indicators For Water And Wastewater Utilities written by Patricia A. Crotty and has been published by American Water Works Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Business & Economics categories.

Based on a 1995 charter for utility quality service program (QualServe), it was recognized that benchmarks were key to improved performance. This initial project identified 20 performance indicators, all which are defined and discuses in this text. Broad categories are: Organization Development, Customer Relations, Business Operations, Water Operations and Wastewater Operations. With input from over 300 utility employees, this report should be of interest to water utilities of all sizes

Strategic Asset Management Of Water Supply And Wastewater Infrastructures

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Author : Helena Alegre
language : en
Publisher: IWA Publishing
Release Date : 2009-09-14

Strategic Asset Management Of Water Supply And Wastewater Infrastructures written by Helena Alegre and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-09-14 with Science categories.

Water and Wastewater companies operating all around the world have faced rising asset management and replacement costs, often to levels that are financially unsustainable. Management of investment needs, while meeting regulatory and other goals, has required: A better understanding of what customers demand from the services they pay for, and the extent to which they are willing to pay for improvements or be compensated for a reduction in performance Development of models to predict asset failure and to identify and concentrate investment on critical assets Improved management systems Improved accounting for costs and benefits and their incorporation within an appropriate cost-benefit framework Incorporation of risk management techniques Utilisation of advanced maintenance techniques including new rehabilitation failure detection technologies Enhancements in pipeline materials, technologies and laying techniques. These papers developed from LESAM 2007 for inclusion in Strategic Asset Management of Water Supply and Wastewater Infrastructures are focused on the techniques, technologies and management approaches aiming at optimising the investment in infrastructure while achieving demanded customer service standards, and they provide an opportunity to gain access to the latest discussion and developments at the leading-edge in this field. This book will be essential reading for utility operators and managers, regulators and consultants.

Assessing Infiltration And Exfiltration On The Performance Of Urban Sewer Systems

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Author : Bryan Ellis
language : en
Publisher: IWA Publishing
Release Date : 2010-02-10

Assessing Infiltration And Exfiltration On The Performance Of Urban Sewer Systems written by Bryan Ellis and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-02-10 with Science categories.

Sewer systems constitute a very significant heritage in European cities. Their structural quality and functional efficiency are key parameters to guarantee the transfer of domestic and industrial wastewater to treatment plants without infiltration nor exfiltration. Infiltration of groundwater is particularly detrimental to treatment plant efficiency, while exfiltration of wastewater can lead to groundwater contamination. The European research project APUSS (Assessing infiltration and exfiltration on the Performance of Urban Sewer Systems) was devoted to sewer infiltration and exfiltration questions. It was structured in three main Work Areas dealing respectively with i) the development of new measurement methods based on tracer experiments and accounting for detailed uncertainty analyses, ii) the implementation of models and software tools to integrate structural and experimental data and to facilitate data display, operational management and decision-making processes and iii) the integration of economic and operational questions by means of cost estimation, economic evaluation, performance indicators and multi-criteria methods applied to investment/rehabilitation strategies. This final report describes the objectives, methods and main results for each Work Area. References to detailed methods, protocols, reports and tools are given in this final report which will be an invaluable source of information for all those concerned with the performance of urban sewer systems.

Performance Indicators For Water Supply Services

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Author : Renato Parena
language : en
Publisher: IWA Publishing
Release Date : 2000-06-30

Performance Indicators For Water Supply Services written by Renato Parena and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-06-30 with Science categories.

OUT OF PRINT - NEW EDITION NOW AVAILABLE

2007 Benchmarking And Data Book Of Water Utilities In India

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Author : Asian Development Bank
language : en
Publisher:
Release Date : 2007

2007 Benchmarking And Data Book Of Water Utilities In India written by Asian Development Bank and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Municipal water supply categories.