Performance Measurement And Improvement Of Local Services
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Performance Measurement And Improvement Of Local Services
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Author : Public Technology, inc
language : en
Publisher:
Release Date : 1980
Performance Measurement And Improvement Of Local Services written by Public Technology, inc and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1980 with Local government categories.
Managing America S Small Communities
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Author : David H. Folz
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2005-08-25
Managing America S Small Communities written by David H. Folz and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-08-25 with Political Science categories.
Managing America's Small Communities charts several key aspects of the largely unexamined world of small city management. This book describes the democraphic trends, structural features, executive behavior and service quality among small communities. Are small cities growing, declining or have they remained untouched by the force of change? To what extent have the structural changes and reforms that have swept through larger cities touched small communities? What are the characteristics and behaviors of small city chief executives and how involved are different executives in the dimensions of the governmental process? How do chief executives in small cities make decisions about local services and programs? Are there differences in the extent to which appointed managers and elected mayors are responsive to community interests? The book also examines the frequency with which small communities provide various services, the quality of services provided and how small city officials can diagnose problems with service quality and performance. The book's theme is the value added to small communities that evidence professionalism in city administration. The benefits that accrue to having a professional city manager are most apparent in the extent to which city managers are engaged in decisions related to each of the dimensions of the governmental process, the level of service quality provided, and the prospects for measuring service performance.
Performance Measurement
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Author : Patria de Lancer Julnes
language : en
Publisher: Routledge
Release Date : 2014-12-18
Performance Measurement written by Patria de Lancer Julnes and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-18 with Business & Economics categories.
This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.
Public Service Improvement
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Author : Martin Steve
language : en
Publisher: Routledge
Release Date : 2013-09-13
Public Service Improvement written by Martin Steve and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-13 with Business & Economics categories.
This is an excellent new contribution to current academic and policy debates, and will be of great interest internationally to all students, researchers, public sector managers and policy makers. The improvement of public services has become a key priority for all the main political parties in the UK. Recent years have witnessed large, real terms increases in spending on public services and a plethora of new initiatives designed to drive up standards in the Heath Service, schools, the police and local government. As part of this broader picture the Government has launched major reforms that it hopes will transform local authority performance. Councils have had to develop new ways of delivering services. They have been under pressure to achieve 'stretch targets' and to work in partnership with other local agencies to provide more 'joined up' services. More recently ministers have also stepped up the pressure on them to achieve major efficiency savings through better procurement and working practices. To date relatively little has been written about these developments. This book fills this gap by bringing togther authoritative analysis of current reforms ythrough speically commisioned chapters by leading researchers, policy makers and practitioners who have been closely involved in the development and implementation of these policies. This book was previously published as a special issue of Local Government Studies.
Personnel Literature
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Author :
language : en
Publisher:
Release Date : 1981
Personnel Literature written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1981 with Civil service categories.
Performance Measurement And Improvement Of Local Services
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Author : U.S. Department of Housing and Urban Development
language : en
Publisher:
Release Date :
Performance Measurement And Improvement Of Local Services written by U.S. Department of Housing and Urban Development and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Federal Register
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Author :
language : en
Publisher:
Release Date : 1999-03
Federal Register written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-03 with Administrative law categories.
Housing And Urban Development Research Reports
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Author :
language : en
Publisher:
Release Date : 1981
Housing And Urban Development Research Reports written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1981 with City planning categories.
Program Evaluation And Performance Measurement
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Author : James C. McDavid
language : en
Publisher: SAGE Publications
Release Date : 2018-10-16
Program Evaluation And Performance Measurement written by James C. McDavid and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-16 with Social Science categories.
Program Evaluation and Performance Measurement offers a conceptual and practical introduction to program evaluation and performance measurement for public and non-profit organizations. James C. McDavid, Irene Huse, and Laura R.L. Hawthorn discuss topics in a detailed fashion, making it a useful guide for practitioners who are constructing and implementing performance measurement systems, as well as for students. Woven into the chapters is the performance management cycle in organizations, which includes: strategic planning and resource allocation; program and policy design; implementation and management; and the assessment and reporting of results. The Third Edition has been revised to highlight and integrate the current economic, political, and socio-demographic context within which evaluators are expected to work, and includes new exemplars including the evaluation of body-worn police cameras.
Improving The Quality Of East And West European Public Services
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Author : Elke Lffler
language : en
Publisher: Routledge
Release Date : 2017-11-30
Improving The Quality Of East And West European Public Services written by Elke Lffler and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-30 with Business & Economics categories.
This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services.