Personalising Library Services In Higher Education

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Personalising Library Services In Higher Education
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Author : Elizabeth Tilley
language : en
Publisher: Routledge
Release Date : 2016-05-06
Personalising Library Services In Higher Education written by Elizabeth Tilley and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-06 with Language Arts & Disciplines categories.
In an economic climate where cuts are becoming the norm, a boutique library service may seem a contradiction. In some academic libraries the trend is still towards centralisation programmes or offering generic services. However, the student as the customer now has an even greater vested interest in the learning process as their financial commitment increases and they are demanding better services. Personalised library services are tailored with a specific clientele in mind and will provide the enhanced service demanded by today's students. These services need not cost more money; but they do require inventive and customer-facing staff. They celebrate and promote collaborative ventures along with excellent communication and marketing. This book unpacks the boutique model and is full of practical advice, supported by a unique set of case studies reflecting international practice including Australian, American and Russian and UK library services.
Personalising Library Services In Higher Education
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Author : Mr Andy Priestner
language : en
Publisher: Ashgate Publishing, Ltd.
Release Date : 2012-10-28
Personalising Library Services In Higher Education written by Mr Andy Priestner and has been published by Ashgate Publishing, Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-28 with Language Arts & Disciplines categories.
In an economic climate where cuts are becoming the norm, a boutique library service may seem a contradiction. In some academic libraries the trend is still towards centralisation programmes or offering generic services. However, the student as the customer now has an even greater vested interest in the learning process as their financial commitment increases and they are demanding better services. Personalised library services are tailored with a specific clientele in mind and will provide the enhanced service demanded by today's students. These services need not cost more money; but they do require inventive and customer-facing staff. They celebrate and promote collaborative ventures along with excellent communication and marketing. This book unpacks the boutique model and is full of practical advice, supported by a unique set of case studies reflecting international practice including Australian, American and Russian and UK library services.
New Methods Of Teaching And Learning In Libraries
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Author : Ann Whitney Gleason
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2016-10-20
New Methods Of Teaching And Learning In Libraries written by Ann Whitney Gleason and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-10-20 with Language Arts & Disciplines categories.
New Methods of Teaching and Learning in Libraries is a one-stop introduction to the role of technology in teaching and learning in libraries. Emerging models of library instruction and library support of instruction will be presented. Increasingly, librarians are called upon to partner with educational faculty and community members to deliver content and support innovative educational initiatives. Since libraries reach across academic disciplines and provide resources for the greater community, they are uniquely positioned to provide services and technologies that are available to many, bringing innovation out of silos and facilitating innovation in the community. Chapters covered include: · Active Learning in Collaborative Spaces · Creating Library Spaces that Foster Creation · Teaching Beyond the Library Walls · Teaching Skills for Career Success · Multimedia in Library Education · The Future of Mobile Libraries · Teaching and Learning in the Library of the Future Innovative programs will be highlighted and practical examples will be provided.
Quality And The Academic Library
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Author : Jeremy Atkinson
language : en
Publisher: Chandos Publishing
Release Date : 2016-02-24
Quality And The Academic Library written by Jeremy Atkinson and has been published by Chandos Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-24 with Language Arts & Disciplines categories.
Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future. Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service quality Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries
The Personal Librarian
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Author : Richard Moniz
language : en
Publisher: American Library Association
Release Date : 2014-08-21
The Personal Librarian written by Richard Moniz and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-08-21 with Education categories.
The incredible shift in the provision of library services resulting from innovations such as online resources, mobile technologies, tablet computers, and MOOCs and hybrid courses makes it more challenging than ever for academic librarians to connect students with the information they need. Enter the Personal Librarian, a flexible concept that focuses on customizing information literacy by establishing a one-on-one relationship between librarian and student from enrollment through graduation. In this book the editors, with decades of library instruction and academic library experience between them, and their contributors Define personal librarianship and trace how it has developed within the broader context of the work that librarians doDemonstrate its radical potential to impact student learning, retention, and graduation ratesDiscuss how the concept relates to embedded librarianship and academic library liaisons, and the role of faculty and staffIllustrate how personalization can be supported by academic support centers, IT services, Student Affairs, and other college and university departmentsUse case studies from a variety of institutions to show how to develop and implement a Personal Librarian program By prioritizing relationships over merely providing access to information resources, the Personal Librarian can improve services while ensuring that students have what they need to learn and grow. This book shows how to make it happen.
Business School Libraries In The 21st Century
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Author : Tim Wales
language : en
Publisher: Routledge
Release Date : 2016-04-15
Business School Libraries In The 21st Century written by Tim Wales and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-15 with Language Arts & Disciplines categories.
In a period of change, consolidation and cut-backs as well as rapid technological developments, the business school library is often at the forefront of new initiatives and innovative approaches to delivering and managing information in the most responsive yet cost-effective manner possible. In this unique book a respected group of business library directors from prestigious institutions around the world come together to reflect on the key challenges facing their libraries today, from change management to technology and communications to space. They document the state of the sector during a time of fundamental change, draw on their own local contexts to explore topics and concepts and share their insights into what the future might bring. This book will be essential reading not only for librarians working in business, management or social sciences disciplines but for all professionals managing library and information services.
Successful Campus Outreach For Academic Libraries
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Author : Peggy Keeran
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2018-09-22
Successful Campus Outreach For Academic Libraries written by Peggy Keeran and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-22 with Language Arts & Disciplines categories.
In Successful Campus Outreach for Academic Libraries: Building Community Through Collaboration , Peggy Keeran and Carrie Forbes bring together a variety of ways academic libraries are engaging with their communities through outreach, with creativity and the spirit of collaboration as major themes throughout. As a compendium of best practices, it serves as a resource for academic librarians to discover new programming ideas, to learn principles of effective marketing, and to help them think strategically and programmatically about outreach activities of all types. Topics are presented in four sections: Strategic Vision and PlanningDeveloping and Implementing Successful ProgramsCommunity Outreach: The Academic Library in the CommunityBroadening Library Outreach Audiences Practitioners designing outreach programs and activities will benefit from learning about a diverse set of outreach practices from libraries.
Mergers And Alliances
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Author : Anne Woodsworth
language : en
Publisher: Emerald Group Publishing
Release Date : 2013-06-26
Mergers And Alliances written by Anne Woodsworth and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-26 with Language Arts & Disciplines categories.
Volume 36 of Advances in Librarianship seeks to provide a broad review of the factors that lead to mergers and other alliances, the methods used to ensure effective and successful collaborations, and descriptions of the factors which contributed to less successful efforts at consolidation.
British Librarianship And Information Work 2011 2015
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Author : J. H. Bowman
language : en
Publisher: Lulu.com
Release Date : 2017-01-24
British Librarianship And Information Work 2011 2015 written by J. H. Bowman and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-01-24 with Language Arts & Disciplines categories.
This is the latest in an important series of reviews going back to 1928. The book contains 28 chapters, written by experts in their field, and reviews developments in the principal aspects of British librarianship and information work in the years 2011-2015.
User Experience In Libraries
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Author : Andy Priestner
language : en
Publisher: Routledge
Release Date : 2016-05-23
User Experience In Libraries written by Andy Priestner and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-23 with Language Arts & Disciplines categories.
Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or ‘UX’) research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science. It will also be welcomed by anthropologists and design professionals working in related fields.