Practical Empathy
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Practical Empathy
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Author : Indi Young
language : en
Publisher: Rosenfeld Media
Release Date : 2015-01-15
Practical Empathy written by Indi Young and has been published by Rosenfeld Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-15 with Business & Economics categories.
Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.
Deploy Empathy
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Author : Michele Hansen
language : en
Publisher:
Release Date : 2021-11-11
Deploy Empathy written by Michele Hansen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-11 with categories.
Deploy Empathy will help you learn the skill of interviewing your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.By the end of this book, you'll be able to interview customers and potential customers with confidence."A smart look at one of business's most overlooked but critical topics." - Morgan Housel, Partner at Collaborative Fund and Author of the International Best-Seller The Psychology of Money"Deploy Empathy is a rare treat: a deep dive, by an expert practitioner, into customer interviews. In addition to strategic exhortations to keep the interview focused on the customer, the tactical advice about phrasing to draw out their opinions and emotions without biasing them is top notch. I'd heartily recommend it to anyone who builds or sells.Deploy Empathy is, far and away, the best book I've ever read on user interviews, filled with tactical insights that were new even having done hundreds of them." - Patrick McKenzie (aka patio11), Founder, Kalzumeus Software
Cultural Literacy And Empathy In Education Practice
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Author : Gabriel García Ochoa
language : en
Publisher: Springer Nature
Release Date : 2020-11-30
Cultural Literacy And Empathy In Education Practice written by Gabriel García Ochoa and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-30 with Social Science categories.
This book explores a new approach to cultural literacy. Taking a pedagogical perspective, it looks at the skills, knowledge, and abilities involved in understanding and interpreting cultural differences, and proposes new ways of approaching such differences as sources of richness in intercultural and interdisciplinary collaborations. Cultural Literacy and Empathy in Education Practice balances theory with practice, providing practical examples for educators who wish to incorporate cultural literacy into their teaching. The book includes case studies, interviews with teachers and students, and examples of exercises and assessments, all backed by years of robust scholarly research.
Creating Harmonious Relationships
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Author : Andrew LeCompte
language : en
Publisher: Atlantic Books (NH)
Release Date : 2000
Creating Harmonious Relationships written by Andrew LeCompte and has been published by Atlantic Books (NH) this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Empathy categories.
In creating Harmonious Relationships you will learn how to: Build loving intimate relationship; Develop and maintain friendships; Positively influence people at work; Turn conflict into understanding. This book provides new and improved skills in helping understand and resolve conflicts. It is a 'must read book' for everyone.
Against Empathy
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Author : Paul Bloom
language : en
Publisher: HarperCollins
Release Date : 2016-12-06
Against Empathy written by Paul Bloom and has been published by HarperCollins this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-06 with Psychology categories.
New York Post Best Book of 2016 We often think of our capacity to experience the suffering of others as the ultimate source of goodness. Many of our wisest policy-makers, activists, scientists, and philosophers agree that the only problem with empathy is that we don’t have enough of it. Nothing could be farther from the truth, argues Yale researcher Paul Bloom. In AGAINST EMPATHY, Bloom reveals empathy to be one of the leading motivators of inequality and immorality in society. Far from helping us to improve the lives of others, empathy is a capricious and irrational emotion that appeals to our narrow prejudices. It muddles our judgment and, ironically, often leads to cruelty. We are at our best when we are smart enough not to rely on it, but to draw instead upon a more distanced compassion. Basing his argument on groundbreaking scientific findings, Bloom makes the case that some of the worst decisions made by individuals and nations—who to give money to, when to go to war, how to respond to climate change, and who to imprison—are too often motivated by honest, yet misplaced, emotions. With precision and wit, he demonstrates how empathy distorts our judgment in every aspect of our lives, from philanthropy and charity to the justice system; from medical care and education to parenting and marriage. Without empathy, Bloom insists, our decisions would be clearer, fairer, and—yes—ultimately more moral. Brilliantly argued, urgent and humane, AGAINST EMPATHY shows us that, when it comes to both major policy decisions and the choices we make in our everyday lives, limiting our impulse toward empathy is often the most compassionate choice we can make.
Teaching With Empathy
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Author : Lisa Westman
language : en
Publisher: ASCD
Release Date : 2021-08-27
Teaching With Empathy written by Lisa Westman and has been published by ASCD this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-27 with Education categories.
What does it mean to teach with empathy? Whether it's planning and delivering instruction or just interacting with others throughout the day, every action you take is an opportunity to demonstrate empathy toward your students, your colleagues, and yourself. "I'm already empathetic to my students and their stories," you may be thinking. But a teacher's actions, even unintentional and especially uninformed, can be implicitly shaming, compounding any disconnect students may already feel and undermining your efforts to create a safe and positive classroom environment. Rather than try to identify who needs empathy, start with the premise that all learners deserve empathy because it is a prerequisite for learning and growth. In Teaching with Empathy, Lisa Westman explores three types of empathy—affective, cognitive, and behavioral—and clarifies how they intertwine with curriculum, learning environment, equity practices, instruction and assessment, and grading and reporting. Through her own experience as an instructional coach, Westman shares tips and tools, real-world classroom examples, powerful stories, and even a bit of herself as she guides you to a better understanding of yourself and others. Ultimately, you'll learn what's possible when you let compassion and acceptance inform all aspects of your daily practice.
Empathy Based Ethics
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Author : David Ian Jeffrey
language : en
Publisher: Springer Nature
Release Date : 2021-01-05
Empathy Based Ethics written by David Ian Jeffrey and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-05 with Psychology categories.
This book explores a new way of applying clinical ethics. Empathy-based ethics is based on the patient–doctor relationship and seeks to encourage a more humane form of medical practice. The author argues that the current emphasis on the biomedical model of medicine and a detached concern form of professionalism have damaged the patient–doctor relationship. He investigates examples of the dehumanization of patients and demonstrates a contrasting view of humane care. The book presents empathy as a relational construct - it provides an in-depth analysis of the process of empathizing. It discusses an empathy-based ethics approach underpinned by clinical examples of the practical application of this new approach. It suggests how empathy-based ethics can be embedded in clinical practice, medical education and research. The book concludes by examining the challenges in implementing such an approach and looks to a future which redresses the current imbalance between biomedical and psychosocial approaches to medicine.
Cultivating Empathy Inspiring Health Professionals To Communicate More Effectively
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Author : Kathleen Stephany
language : en
Publisher: Bentham Science Publishers
Release Date : 2015-01-06
Cultivating Empathy Inspiring Health Professionals To Communicate More Effectively written by Kathleen Stephany and has been published by Bentham Science Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-06 with Social Science categories.
Research demonstrates that even if empathy – the capacity to perceive or share emotions with other beings or objects – is not part of a person’s communication skill set, it can be taught. Empathy can, therefore be viewed as an acquired communication skill. Cultivating and practicing the skill of empathy among health care providers enhances the quality of care experienced by their patients which, in turn, can even improve work satisfaction for health care providers. Many communication textbooks or manuals for care giving professions primarily focus on specific communication skills and techniques. Cultivating Empathy takes a different approach; the book sets empathy as the foundation of all therapeutic interactions and teaches the reader to learn the art of empathy by using constructive approaches and research findings from social sciences and neuroscience. --
Practical Mindfulness
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Author : DK
language : en
Publisher: Dorling Kindersley Ltd
Release Date : 2015-10-01
Practical Mindfulness written by DK and has been published by Dorling Kindersley Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-10-01 with Self-Help categories.
Practical Mindfulness offers an easy way of taking control of your life for the better. Focusing on simple breathing techniques, meditation tips and relaxation methods, this unique ebook will improve your concentration and help you achieve success. An innovative Q&A approach ensures that the process is personalised to you, enabling you to identify negative patterns of thinking and challenge them using well-respected exercises. Providing expert clarity through step-by-step guidance and visual pointers, the subject material is brought to life. The targeted exercises will help you boost your self-esteem, build better relationships, learn more effectively and distance yourself from damaging emotions using real-life scenarios. Practical Mindfulness is a life-changing programme that will teach you to relax, give you the self-confidence to succeed and rid you of the anxiety that holds you back.
The Moral Dimensions Of Empathy
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Author : J. Oxley
language : en
Publisher: Springer
Release Date : 2011-12-02
The Moral Dimensions Of Empathy written by J. Oxley and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-02 with Philosophy categories.
Does empathy help us to be moral? The author argues that empathy is often instrumental to meeting the demands of morality as defined by various ethical theories. This multi-faceted work links psychological research on empathy with ethical theory and contemporary trends in moral education.