Deploy Empathy
DOWNLOAD eBooks
Download Deploy Empathy PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Deploy Empathy book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Deploy Empathy
DOWNLOAD eBooks
Author : Michele Hansen
language : en
Publisher:
Release Date : 2022-02-11
Deploy Empathy written by Michele Hansen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-11 with categories.
Deploy Empathy will help you learn the skill of interviewing your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.By the end of this book, you'll be able to interview customers and potential customers with confidence."A smart look at one of business's most overlooked but critical topics." - Morgan Housel, Partner at Collaborative Fund and Author of the International Best-Seller The Psychology of Money"Deploy Empathy is a rare treat: a deep dive, by an expert practitioner, into customer interviews. In addition to strategic exhortations to keep the interview focused on the customer, the tactical advice about phrasing to draw out their opinions and emotions without biasing them is top notch. I'd heartily recommend it to anyone who builds or sells.Deploy Empathy is, far and away, the best book I've ever read on user interviews, filled with tactical insights that were new even having done hundreds of them." - Patrick McKenzie (aka patio11), Founder, Kalzumeus Software
The Leader S Guide To Unconscious Bias
DOWNLOAD eBooks
Author : Pamela Fuller
language : en
Publisher: Simon and Schuster
Release Date : 2023-04-25
The Leader S Guide To Unconscious Bias written by Pamela Fuller and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-04-25 with Business & Economics categories.
A “profound” (Cynt Marshall, CEO of the Dallas Mavericks), timely, must-have guide to understanding and overcoming bias in the workplace from the experts at FranklinCovey. Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of an Ivy League graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Ideal for every manager who wants to understand and move past their own preconceived ideas, The Leader’s Guide to Unconscious Bias is a “must-read” (Sylvia Acevedo, CEO, rocket scientist, STEM leader, and author) that explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organizational success—especially in the workplace. This book teaches you how to overcome unconscious bias and provides more than thirty unique tools, such as a prep worksheet and a list of ways to reframe your unconscious thoughts. According to the experts at FranklinCovey, your workplace can achieve its highest performance rate once you start to overcome your biases and allow your employees to be whole people. By recognizing bias, emphasizing empathy and curiosity, and making true understanding a priority in the workplace, we can unlock the potential of every person we encounter.
Neuronal Correlates Of Empathy
DOWNLOAD eBooks
Author : Ksenia Z. Meyza
language : en
Publisher: Academic Press
Release Date : 2018-03-21
Neuronal Correlates Of Empathy written by Ksenia Z. Meyza and has been published by Academic Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-21 with Science categories.
Neuronal Correlates of Empathy: From Rodent to Human explores the neurobiology behind emotional contagion, compassionate behaviors and the similarities in rodents and human and non-human primates. The book provides clear and accessible information that avoids anthropomorphisms, reviews the latest research from the literature, and is essential reading for neuroscientists and others studying behavior, emotion and empathy impairments, both in basic research and preclinical studies. Though empathy is still considered by many to be a uniquely human trait, growing evidence suggests that it is present in other species, and that rodents, non-human primates, and humans share similarities. Examines the continuum of behavioral and neurobiological responses between rodents—including laboratory rodents and monogamic species—and humans Contains coverage of humans, non-human primates, and the emerging area of rodent studies Explores the possibility of an integrated neurocircuitry for empathy
Against Empathy
DOWNLOAD eBooks
Author : Paul Bloom
language : en
Publisher: Random House
Release Date : 2017-02-02
Against Empathy written by Paul Bloom and has been published by Random House this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-02 with Philosophy categories.
In a divided world, empathy is not the solution, it is the problem. We think of empathy – the ability to feel the suffering of others for ourselves – as the ultimate source of all good behaviour. But while it inspires care and protection in personal relationships, it has the opposite effect in the wider world. As the latest research in psychology and neuroscience shows, we feel empathy most for those we find attractive and who seem similar to us and not at all for those who are different, distant or anonymous. Empathy therefore biases us in favour of individuals we know while numbing us to the plight of thousands. Guiding us expertly through the experiments, case studies and arguments on all sides, Paul Bloom ultimately shows that some of our worst decisions – in charity, child-raising, criminal justice, climate change and war – are motivated by this wolf in sheep's clothing. Brilliantly argued, urgent and humane, Against Empathy overturns widely held assumptions to reveal one of the most profound yet overlooked sources of human conflict.
Rereading Empathy
DOWNLOAD eBooks
Author : Emily Johansen
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2022-05-05
Rereading Empathy written by Emily Johansen and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-05-05 with Literary Criticism categories.
Over the last few decades and from across a spectrum of centrist political thought, a variety of academic disciplines, and numerous public intellectuals, the claim has been that we need to empathize more with marginalized people as a way to alleviate social inequalities. If we all had more skill with empathy, so the claim goes, we would all be better citizens. But what does it mean to empathize with others? How do we develop this skill? And what does it offer that older models of solidarity don't? Why empathy-and why now? Rereading Empathy takes up these questions, examining the uses to which calls for empathy are put in the face of ever expanding economic and social precarity. The contributors draw on a variety of historical and contemporary literary and cultural archives to illustrate the work that empathy is supposed to enable-and to query alternative models of building collective futures.
Purposeful Empathy
DOWNLOAD eBooks
Author : Anita Nowak
language : en
Publisher: Broadleaf Books
Release Date : 2023-04-11
Purposeful Empathy written by Anita Nowak and has been published by Broadleaf Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-04-11 with Business & Economics categories.
Empathy has never been more important, yet we're living in an era of a massive empathy deficit. At the same time, workplace culture has changed dramatically. Leaders, who have already been stretched to the limit, are now being called on to create and nurture genuine connection, psychological safety, and well-being across their organizations--all while adapting to the values of a new generation that won't compromise on diversity, equity, and inclusion. As this book shows, human beings are wired to care, and we can become more empathic with practice. Empathy increases dopamine, reduces stress, boosts self-esteem, heightens the immune system, and enriches our relationships. Empathy also improves business key performance indicators. This means that leveraging empathy on purpose can lead to better health, happier and more productive workplaces, and a more meaningful life. That's why empathy is our superpower. Through inspiring stories; interviews with experts, including business leaders, neuroscientists, activists, social entrepreneurs, and spiritual leaders; a new model rooted in positive psychology and coaching; and self-development exercises at the end of each chapter, Purposeful Empathy offers wisdom and practical advice to foster personal, organizational, and social transformation.
The Anthropology Of Empathy
DOWNLOAD eBooks
Author : Douglas W. Hollan
language : en
Publisher: Berghahn Books
Release Date : 2011-08-30
The Anthropology Of Empathy written by Douglas W. Hollan and has been published by Berghahn Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-30 with Social Science categories.
Exploring the role of empathy in a variety of Pacific societies, this book is at the forefront of the latest anthropological research on empathy. It presents distinct articulations of many assumptions of contemporary philosophical, neurobiological, and social scientific treatments of the topic. The variations described in this book do not necessarily preclude the possibility of shared existential, biological, and social influences that give empathy a distinctly human cast, but they do provide an important ethnographic lens through which to examine the possibilities and limits of empathy in any given community of practice.
The Fear Factor
DOWNLOAD eBooks
Author : Abigail Marsh
language : en
Publisher: Hachette UK
Release Date : 2017-10-19
The Fear Factor written by Abigail Marsh and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-19 with Psychology categories.
'A riveting ride through your own brain' - Adam Grant, New York Times bestselling author of Originals WINNER of the Society for Personality and Social Psychology's book prize for 'The Promotion of Social and Personality Science' If humans are fundamentally good, why do we engage in acts of great cruelty? If we are evil, why do we sometimes help others at a cost to ourselves? Whether humans are good or evil is a question that has plagued philosophers and scientists for as long as there have been philosophers and scientists. Many argue that we are fundamentally selfish, and only the rules and laws of our societies and our own relentless efforts of will can save us from ourselves. But is this really true? Abigail Marsh is a social neuroscientist who has closely studied the brains of both the worst and the best among us-from children with psychopathic traits whose families live in fear of them, to adult altruists who have given their own kidneys to strangers. Her groundbreaking findings suggest a possibility that is more optimistic than the dominant view. Humans are not good or evil, but are equally (and fundamentally) capable of good and evil. In The Fear Factor Marsh explores the human capacity for caring, drawing on cutting edge research findings from clinical, translational and brain imaging investigations on the nature of empathy, altruism, and aggression and brings us closer to understanding the basis of humans' social nature. 'You won't be able to put it down' - Daniel Gilbert, New York Times bestselling author of Stumbling on Happiness '[It] reads like a thriller... One of the most mind-opening books I have read in years' - Matthieu Ricard, author of Altruism
New Forms Of Self Narration
DOWNLOAD eBooks
Author : Ana Belén Martínez García
language : en
Publisher: Springer Nature
Release Date : 2020-08-21
New Forms Of Self Narration written by Ana Belén Martínez García and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-21 with Literary Criticism categories.
This book is a timely study of young women’s life writing as a form of human rights activism. It focuses on six young women who suffered human rights violations when they were girls and have gone on to become activists through life writing: Malala Yousafzai, Hyeonseo Lee, Yeonmi Park, Bana Alabed, Nujeen Mustafa, and Nadia Murad. Their ongoing life-writing projects diverge to some extent, but all share several notable features: they claim a testimonial collective voice, they deploy rights discourse, they excite humanitarian emotions, they link up their context-bound plight with bigger social justice causes, and they use English as their vehicle of self-expression and self-construction. This strategic use of English is of vital importance, as it has brought them together as icons in the public sphere within the last six years. New Forms of Self-Narration is the first ever attempt to explore all these activists’ life-writing texts side by side, encompassing both the written and the audiovisual material, online and offline, and taking all texts as belonging to a unique, single, though multifaceted, project.
Partnering
DOWNLOAD eBooks
Author : Jean Oelwang
language : en
Publisher: Random House
Release Date : 2022-03-10
Partnering written by Jean Oelwang and has been published by Random House this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-03-10 with Business & Economics categories.
Some of the most successful people in the world all have a secret power: their partnerships. Our individualistic society has created a cult of self-interest. The result: fear, division, and domination, which has crushed our ability to relate meaningfully to each other and diminished our ability to innovate and collaborate. Jean Oelwang, founding CEO and Trustee of Virgin Unite, has interviewed over 60 business and life partnerships - including Desmond and Leah Tutu, and Ben and Jerry - revealing how to nurture relationships with depth and purpose. These kinds of deep connections have a profound ripple effect on everything we do, supporting us to achieve more, withstand anything and amplify impact. Enduring partnerships are the foundation of a meaningful life as well as the backbone of any successful organisation. In this book she unpicks the values that connect great partners, offering practical tools for staying in sync, disagreeing respectfully and a blueprint for expanding small partnerships into large-scale collaborations. Packed with wisdom to nourish the relationships that give us strength and meaning, Partnering is a call-to-action for individuals resisting individualism to lead with purpose and impact.