Practices And Tools For Servitization
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Practices And Tools For Servitization
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Author : Marko Kohtamäki
language : en
Publisher: Springer
Release Date : 2018-05-31
Practices And Tools For Servitization written by Marko Kohtamäki and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-05-31 with Business & Economics categories.
This edited book intends to provide knowledge on tools and practices of servitization to facilitate the formulation and implementation of servitization-based strategies, service infusion and manufacturing service transition globally. Including 22 practically relevant contributions, this book aims to help scholars and practitioners seeking to facilitate servitization in companies through original perspectives and advanced thinking in related issues such as business models, strategic change, practices, processes, routines, value creation and appropriation. Employing practice theory as a useful frame, the contributions span theoretical approaches such as product-service systems, service science, services-dominant logic and cocreation, resource-based views, industrial organization and institutional theory. The book presents tools and frameworks to enable and support servitization and engender understanding of servitization-as-practice.
Modern Industrial Services
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Author : Shaun West
language : en
Publisher: Springer Nature
Release Date : 2021-09-03
Modern Industrial Services written by Shaun West and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-03 with Business & Economics categories.
This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.
Made To Serve
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Author : Timothy Baines
language : en
Publisher: John Wiley & Sons
Release Date : 2013-04-09
Made To Serve written by Timothy Baines and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-09 with Business & Economics categories.
A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises of servitization, Baines and Lightfoot provide you with a framework for accessing the feasibility of adopting a services-led competitive strategy in your company, along with strategies for designing and implementing the kinds of service offerings customers increasingly are coming to expect. Grounded in real-world practice and supported by a wealth of up-to-the minute research, this book helps ease the way for manufacturers considering adopting a servitization model Shows how to exploit your company's manufacturing competencies to build a strong servitization element without becoming "just another services company" Provides numerous illustrations and examples of services-led competitive strategies, with an emphasis on the advanced services most widely associated with servitization worldwide Packed with fascinating and instructive case studies from leading manufacturing firms across industry sectors, including Caterpillar, Rolls-Royce, Alstom, MAN, Xerox and others
Service Management
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Author : John R. Bryson
language : en
Publisher: Springer Nature
Release Date : 2020-11-26
Service Management written by John R. Bryson and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-26 with Business & Economics categories.
This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technological adoption. The book explores seven fundamental processes that are key to successfully managing service businesses, helping students gain insights into: how to manage service businesses, with coverage of both small firms and large transnationals service business models, operations and productivity managing service employees how service firms engage in product and process innovation marketing, customers and service experiences internationalization of service businesses the ongoing servitization of manufacturing This unique textbook is an ideal resource for upper undergraduate and postgraduate students studying service businesses and practitioners.
Models Methods And Tools For Product Service Design
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Author : Laura Cattaneo
language : en
Publisher: Springer
Release Date : 2018-08-30
Models Methods And Tools For Product Service Design written by Laura Cattaneo and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-30 with Technology & Engineering categories.
This open access book summarizes research being pursued within the Manutelligence project, the goal of which is to help enterprises develop smart, social and flexible products with high value added services. Manutelligence has improved Product and Service Design by developing suitable models and methods, and connecting them through a modular, collaborative and secure ICT Platform. The use of real data collected in real time by Internet of Things (IoT) technologies underpins the design of product-service systems and makes it possible to monitor them throughout their life cycle. Available data allows costs and sustainability issues to be more accurately measured and simulated in the form of Life Cycle Cost (LCC) and Life Cycle Assessment (LCA). Analysing data from IoT systems and sharing LCC and LCA information via the ICT Platform can help to accelerate the design of product-service systems, reduce costs and better understand customer needs. Industrial partners involved in Manutelligence provide a clear overview of the project’s outcomes, and demonstrate how its technological solutions can be used to improve the design of product-service systems and the management of product-service life cycles.
Essential B2b Marketing Strategies
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Author : Naushaba Chowdhury
language : en
Publisher: Springer Nature
Release Date : 2025-06-19
Essential B2b Marketing Strategies written by Naushaba Chowdhury and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-19 with Business & Economics categories.
This textbook equips readers with a clear understanding of how B2B markets have evolved in recent years, from the traditional focus on product development to more targeted approaches that focus on relationships, digitalization, innovation and sustainability. Exploring the relevant theories behind this evolution and providing an extensive understanding of contemporary marketing strategies, the book equips readers with a broad perspective of B2B marketing – the evolution, theories, concepts, and the external environment – that allows students to put theory into practice in both manufacturing and service sectors. Allowing for a holistic understanding of contemporary B2B practices, students will learn how to design a competitive marketing strategy for the current business environment. Covering key topics such as the customer journey, branding, value co-creation and servitization, and with a wide range of case studies, this is an essential text for students at both undergraduate and post-graduate level.
Advances In Production Management Systems Sustainable Production And Service Supply Chains
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Author : Vittal Prabhu
language : en
Publisher: Springer
Release Date : 2013-09-05
Advances In Production Management Systems Sustainable Production And Service Supply Chains written by Vittal Prabhu and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-05 with Computers categories.
The two volumes IFIP AICT 414 and 415 constitute the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2013, held in University Park, PA, USA, in September 2013. The 133 revised full papers were carefully reviewed and selected for inclusion in the two volumes. They are organized in 4 parts: sustainable production, sustainable supply chains, sustainable services, and ICT and emerging technologies.
Innovation Quality And Sustainability For A Resilient Circular Economy
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Author : Giovanni Lagioia
language : en
Publisher: Springer Nature
Release Date : 2024-02-23
Innovation Quality And Sustainability For A Resilient Circular Economy written by Giovanni Lagioia and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-02-23 with Science categories.
This book is a selection of the best papers presented at the XXX National Conference of Commodity Science held in Bari, Italy on 27 to 28th October, 2022. It is designed to help advance the knowledge and application of Commodity Science in innovation, quality, and sustainability principles and goals. Furthermore, it provides support in confronting the current environmental and socioeconomic challenges and contributes to addressing and solving those concerns in a circular economy context. Under this perspective, the book highlights the central role that Commodity Science can play, also considering the multiple possibilities of interacting with other relevant research sectors, like food production and packaging, engineering, environmental science, organisation, management, decision science, and social science, so enabling valorisation and rmaximisation. These interactions will appeal to academics, producers, decision- and policymakers, and other stakeholders. Thus, this book has a multidisciplinary holistically integrated approach to Commodity Science that contributes to enhancing the current literature and knowledge.
Real Time Simulation For Sustainable Production
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Author : Juhani Ukko
language : en
Publisher: Routledge
Release Date : 2021-05-30
Real Time Simulation For Sustainable Production written by Juhani Ukko and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-30 with Business & Economics categories.
This book provides a comprehensive overview of potential opportunities and the business value position related to implementing physics-based real-time simulation to production. The objective of real-time simulation is to provide value for all three dimensions of sustainability: economic, social, and environmental. By reviewing actual industrial cases and presenting relevant academic research, the book examines the topic from four interrelated viewpoints: the industrial need for sustainable production, the development of game-like virtual environments, capturing customer value and enhancing the user experience, and finally, establishing business value. It offers a framework that will enable a rethink and shift in mindset to appreciate how real-time simulation can change the way products are manufactured and services are produced. This book will appeal to researchers and scholars in areas as diverse as strategic management, manufacturing and operations management, marketing, industrial economics, and product lifecycle management.
Advances In Production Management Systems Production Management Systems For Volatile Uncertain Complex And Ambiguous Environments
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Author : Matthias Thürer
language : en
Publisher: Springer Nature
Release Date : 2024-09-07
Advances In Production Management Systems Production Management Systems For Volatile Uncertain Complex And Ambiguous Environments written by Matthias Thürer and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-09-07 with Computers categories.
The six-volume set IFIP AICT 728-729 constitutes the refereed proceedings of the 43rd IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2024, held in Chemnitz, Germany, during September 8–12, 2024. The 201 full papers presented together were carefully reviewed and selected from 224 submissions. The APMS 2024 conference proceedings are organized into six volumes, covering a large spectrum of research addressing the overall topic of the conference “Production Management Systems for Volatile, Uncertain, Complex, and Ambiguous Environments”. Part I: advancing eco-efficient and circular industrial practices; barriers and challenges for transition towards circular and sustainable production processes and servitized business models; implementing the EU green deal: challenges and solutions for a sustainable supply chain; risk analysis and sustainability in an uncertain system in a digital era. Part II: smart and sustainable supply chain management in the society 5.0 era; human-centred manufacturing and logistics systems design and management for the operator 5.0; inclusive work systems design: applying technology to accommodate individual workers’ needs; evolving workforce skills and competencies for industry 5.0; experiential learning in engineering education. Part III: lean thinking models for operational excellence and sustainability in the industry 4.0 era; human in command – operator 4.0/5.0 in the age of AI and robotic systems; hybrid intelligence – decision-making for AI-enabled industry 5.0; mechanism design for smart and sustainable supply chains. Part IV: digital transformation approaches in production and management; new horizons for intelligent manufacturing systems with IoT, AI, and digital twins. Part V: smart manufacturing assets as drivers for the twin transition towards green and digital business; engineering and managing AI for advances in asset lifecycle and maintenance management; transforming engineer-to-Order projects, supply chains, and systems in turbulent times; methods and tools to achieve the digital and sustainable servitization of manufacturing companies; open knowledge networks for smart manufacturing; applications of artificial intelligence in manufacturing; intralogistics. Part VI: modelling supply chain and production systems; resilience management in supply chains; digital twin concepts in production and services; optimization; additive manufacturing; advances in production management systems.