Preventing Shoplifting Without Being Sued
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Preventing Shoplifting Without Being Sued
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Author : Michael C. Budden
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 1999-01-30
Preventing Shoplifting Without Being Sued written by Michael C. Budden and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-01-30 with Business & Economics categories.
Shoplifiting is the single largest crime impacting U.S. retail merchants with annual losses over $21 billion and with merchants spending hundreds of millions of dollars to prevent it. To add insult to injury, individuals apprehended for shoplifting may sue stores for damages resulting from their apprehension and detention—and sometimes win. There is good news though. States have enacted merchant protection statutes and civil recovery laws which allow retailers to deal more effectively with the problem. Merchant protection statutes give retail merchants the right to apprehend and detain individuals suspected of shoplifting, while enjoying a conditional privilege of civil liability immunity; yet, despite the offer of civil liability immunity, merchants still lose civil suits with alarming regularity. To avoid losses, merchants must know and follow the specifics of their state's statutes to enjoy the immunity. Well-written with numerous real life experiences and sound advice, Budden's book will help retail store executives better understand shoplifting's enormous financial hazards to their businesses. Budden uses real life cases to show what executives and managers can and cannot do in their efforts to apprehend, detain, and prosecute shoplifters. They will also find up-to-date advice on using civil recovery laws and information about what is being done to make shoplifters pay for their crimes. Budden makes clear that to gain maximum benefit from both merchant protection statutes and civil recovery laws, retail store executives must understand how such legal measures work and how best to apply them to reduce inventory shrinkage. These retail professionals will find Budden's book a useful guide for developing their own safe, workable protection plans.
Customer Fraud And Business Responses
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Author : Kelly T. Tian
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2001-12-30
Customer Fraud And Business Responses written by Kelly T. Tian and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-12-30 with Business & Economics categories.
From remarkably frank and credible responses to their comprehensive research questionnaire, Tian and Keep provide a unique, wide ranging catalogue of frauds that customers perpetrate on businesses--and what marketers can do to combat it. They were able to receive and analyze more than 250 written descriptions--a 71% response rate!--of the acts that customers committed and the methods they used. Instead of merely a checklist, Tian and Keep obtained their data in the customers' own words, resulting in highly detailed and reliable insights into why customers did what they did. They find that customer fraud has emerged as a form of guerilla warfare against companies, that it is adapted to specific situations, and that underlying customers' motivation is a need to get even. Ethics has little do with it. In fact, some respondents even asserted that they had an obligation to commit fraud: they did it to retaliate against what they perceived as unethical acts that businesses committed against them. The result is a rare documentation of the specifics of fraud, how it threatens not only business but entire economies, and the actions--bold and subtle--that marketers can take in self-protective response. Not only will corporate management, particularly in marketing, get detailed descriptions of their customers' fraud strategies and tactics, but they will also receive insights into where they are vulnerable and why. Tian and Keep show that fraud has become so socially acceptable among middle class customers that they are willing to share their tactics, strategies, and secrets with their friends. With this as their foundation, the authors give practitioners an arsenal of detection and deterrence methods. Equally important, they provide ways to implement them without alienating their other, blameless customers. They also show marketers what they can do to reestablish trust in their marketing exchanges with customers, and improve relationships in ways that will diminish (if not fully eliminate) the incidence of fraud. For management generally as well as marketers in companies of all sizes and type, Tian's and Keep's book is essential, engrossing, and useful reading.
Increasing Your Pro Shop S Bottom Line
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Author :
language : en
Publisher:
Release Date : 2002
Increasing Your Pro Shop S Bottom Line written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Golf equipment industry categories.
"NGF InfoPacs are a compilation of reproduced articles, reports, and studies relating to topics of interest to the golf industry ..." (Introduction).
The Cumulative Book Index
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Author :
language : en
Publisher:
Release Date : 1999
The Cumulative Book Index written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with American literature categories.
Handbook Of Loss Prevention And Crime Prevention
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Author : Lawrence J. Fennelly
language : en
Publisher: Butterworth-Heinemann
Release Date : 1989
Handbook Of Loss Prevention And Crime Prevention written by Lawrence J. Fennelly and has been published by Butterworth-Heinemann this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Social Science categories.
Retail Crime Security And Loss Prevention
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Author : Charles A. Sennewald
language : en
Publisher: Elsevier
Release Date : 2011-08-29
Retail Crime Security And Loss Prevention written by Charles A. Sennewald and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-29 with Social Science categories.
Retail Crime, Security, and Loss Prevention is destined to become the "go to" source of crime- and loss prevention- related information in the retail industry. Written and edited by two nationally recognized retail security experts and enhanced with 63 contributions by others who contribute expertise in specialized areas, this book provides over 150 definitions of loss prevention terms, and discusses topics ranging from accident investigations, counterfeit currency, emergency planning, and workplace violence to vendor frauds. No other single work contains such a wealth of retail security information. The co-authors are Charles “Chuck” Sennewald, CSC, CPP former Director of Security at The Broadway Department Stores, a major division of Carter Hawley Hale Stores, Inc., founder of the IAPSC and author of numerous security industry books, and John Christman, CPP, former VP and Director of Security for Macy's West. They have put in one book a wealth of information, techniques, procedures and source material relative to retail crime and loss prevention which will prove an invaluable reference work for professionals at all levels within the industry. Tables, current industry figures, and statistics fully articulate the impact of loss prevention and theft in the retail setting Case examples from the authors' own experience illustrate real-world problems and connect theory to practice The most complete book available on retail security
Wisconsin Legislative Innovations
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Author : A. Peter Cannon
language : en
Publisher: Legislative Reference Bureau
Release Date : 1981
Wisconsin Legislative Innovations written by A. Peter Cannon and has been published by Legislative Reference Bureau this book supported file pdf, txt, epub, kindle and other format this book has been release on 1981 with Law reform categories.
Informational Bulletin
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Author : Wisconsin. Legislature. Legislative Reference Bureau
language : en
Publisher:
Release Date : 1981
Informational Bulletin written by Wisconsin. Legislature. Legislative Reference Bureau and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1981 with Wisconsin categories.
Protect Your Store
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Author : Bill Bregar
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2017-07-24
Protect Your Store written by Bill Bregar and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-24 with categories.
Protect Your Store! teaches small to medium business owners how to quickly reduce shoplifting and other forms of theft in retail while also boosting sales and profits. Some of the techniques can be used immediately and will have an impact on the store right away. Other areas cover the more comprehensive shoplifting prevention strategies which take more time to implement but reduce loss and boost profits. In the book, Bill Bregar also addresses whether to press charges, how to develop a relationship with local police, employee theft and how to handle a shoplifter when you catch one. This book is a blueprint to boost profits and cut shoplifting loss as well as a valuable resource to possibly prevent a serious injury. The book also debunks some anti-theft strategies which do not work and explains why. It also includes a template for a complete store policy for reducing and handling shoplifting situations. This is a must read for any retailer who is not part of a big box chain and needs to figure out shoplifting prevention on their own.
International Directory Of Company Histories
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Author : Tina Grant
language : en
Publisher: Saint James Press
Release Date : 2001
International Directory Of Company Histories written by Tina Grant and has been published by Saint James Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Business & Economics categories.
Multi-volume major reference work bringing together histories of companies that are a leading influence in a particular industry or geographic location. For students, job candidates, business executives, historians and investors.