Principles And Practices Of Organizational Performance Excellence

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Principles And Practices Of Organizational Performance Excellence

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Author : Thomas J. Cartin
language : en
Publisher: Quality Press
Release Date : 1999-06-30

Principles And Practices Of Organizational Performance Excellence written by Thomas J. Cartin and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-06-30 with Business & Economics categories.

Many organizations have realized bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques. Chapter topics include the evolution of quality, management by commitment and leadership, customer satisfaction, organization planning, partnerships and strategic alliances, need for a systems approach in process improvement, quality costs, current engineering, and much more. Includes many examples and study questions to make it useful as a business reference or text. Principles and Practices of Organizational Performance is the evolution of the author's best-selling book, Principles and Practices of TQM, certain portions of which have been included in this book. Selected as an Outstanding Academic Title by Choice Magazine, 1999.Benefits: Discusses international quality standards(ISO). Provides an overview of the essentials in quality improvement awards - both national and international.liIncludes a glossary of terms that aid in communicating the language of improvement. Contents: Productivity Fundamentals, Management and Organization Change, Customer Satisfaction and Focus, Employee Empowerment, Quality Planning and Deployment, Quality Systems and Improvement, The New Quality Assurance, Supplier Quality Management, Quality Costs-Old and New, Tools for Continuous Improvement, Quality Standards and Awards, Quality Function Deployment, Design of Experiments

Principles And Practices Of Organizational Performance Excellence

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Author : Cartin
language : en
Publisher:
Release Date :

Principles And Practices Of Organizational Performance Excellence written by Cartin and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.

Principles And Practices Of Organizational Performance Excellence

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Author : Thomas J. Cartin
language : en
Publisher:
Release Date : 1999

Principles And Practices Of Organizational Performance Excellence written by Thomas J. Cartin and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Business Excellence Model categories.

Many organizations are realizing bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques. Focusing on a systems approach to quality improvement, Cartin presents a holistic method that identifies the needs and expectations of all the key stakeholders.

Progress In Performance Management

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Author : Marc Helmold
language : en
Publisher: Springer
Release Date : 2019-07-13

Progress In Performance Management written by Marc Helmold and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-13 with Business & Economics categories.

This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices, case studies and real-world examples are used to reveal the diversity of performance measurement methods, methodologies and principles in practice. Readers will gain comprehensive insights into the status quo of performance management, including primary functions such as supply, operations and sales, and secondary functions like finance, human resources, and information systems. Focusing on ‘best-in-class’ performance excellence, the book offers the ideal guide for any organization pursuing competitive advantages across all corporate functions and focusing on value-adding activities.

Total Quality Management Second Edition

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Author : MUKHERJEE, P. N.
language : en
Publisher: PHI Learning Pvt. Ltd.
Release Date : 2024-08-01

Total Quality Management Second Edition written by MUKHERJEE, P. N. and has been published by PHI Learning Pvt. Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-08-01 with Business & Economics categories.

This book, in its second edition, presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation. It is well known that 'Total Organization Involvement' in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM, therefore, depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author's theory of 'Holistic Management System for World-class Performance and Leadership' expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The second edition of the book introduces three new chapters on 'Quality 4.0', 'Service Quality' and 'Contemporary and Emerging Concepts of TQM' to keep the readers abreast of the latest advancements in the field. The last chapter covers Quality 5.0, Society 5.0, AI & ML, Deep Learning, Robotics, Cobots and Chatbots. These technologies are integrated to synchronize TQM with latest trends in industry and society to give hands-on experience to the students and professionals. Besides, the chapter on 'Six Sigma' has been revised and updated. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book. The first edition of the book is already among the top 20 all-time best book on 'Total Quality Management' and has 88 citations globally. TARGET AUDIENCE • PGP. (Production & Operations Management) • MBA (Production & Operations Management) • PGDM (Operations Management)

Philosophy And Practice Of Organizational Learning Performance And Change

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Author : Jerry W Gilley
language : en
Publisher: Hachette UK
Release Date : 2008-11-06

Philosophy And Practice Of Organizational Learning Performance And Change written by Jerry W Gilley and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-11-06 with Business & Economics categories.

In this book, the authors integrate the three dominant approaches to organizational development-learning, performance, and change-to create a dynamic lens through which to analyze any HRD program or initiative.

Company Success In Manufacturing Organizations

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Author : Ana M. Ferreras
language : en
Publisher: CRC Press
Release Date : 2017-08-03

Company Success In Manufacturing Organizations written by Ana M. Ferreras and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-03 with Business & Economics categories.

In the past, company success was typically measured by financial indicators. Lately though, non-financial measures such as employee morale have become popular. Although there are approaches that look into quantitative and qualitative performance measures affecting company success, none of them characterize it in a holistic way, combining all the critical performance measures. This book presents a multifaceted approach that prepares engineers and future organizational leaders/managers to measure, monitor, and predict company success in a more meaningful way.

The Sage Encyclopedia Of Quality And The Service Economy

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Author : Su Mi Dahlgaard-Park
language : en
Publisher: SAGE Publications
Release Date : 2015-05-29

The Sage Encyclopedia Of Quality And The Service Economy written by Su Mi Dahlgaard-Park and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-29 with Business & Economics categories.

Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. “Quality management” has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.

Insights To Performance Excellence In Health Care 2003

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Author : Mark L. Blazey
language : en
Publisher:
Release Date : 2003

Insights To Performance Excellence In Health Care 2003 written by Mark L. Blazey and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Medical categories.

For years, many leading health care organizations have been using the Baldrige Award Criteria to monitor processes, evaluate performance, and guide improvement efforts. Many of these organizations have gained an invaluable insight into the Baldrige criteria through the best-selling Insights to Performance Excellence in Health Care, now updated for 2003. Written by renowned experts and specifically for healthcare organizations, this book simplifies the Baldrige criteria by offering thorough and logical explanations, while providing a clear guide to improving organizational performance. This book presents the criteria and scoring guidelines that can be used as powerful assessment instruments to drive improvement efforts. These tools will help identify organizational strengths and areas in need of improvement, as well as set priorities and design action plans. Includes a bonus CD-ROM with additional information and templates to assist in applying for the award.

Total Quality Management

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Author : P. N. MUKHERJEE
language : en
Publisher: PHI Learning Pvt. Ltd.
Release Date : 2006-10-30

Total Quality Management written by P. N. MUKHERJEE and has been published by PHI Learning Pvt. Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-10-30 with Business & Economics categories.

This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation.It is well known that ‘Total Organization Involvement’ in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM therefore depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author’s theory of ‘Holistic Management System for World-class Performance and Leadership’ expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book.