Principles Of Hotel Star Ratings
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Principles Of Hotel Star Ratings
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Author : Dr. TAHIR SUFI`
language : en
Publisher: Notion Press
Release Date : 2019-08-12
Principles Of Hotel Star Ratings written by Dr. TAHIR SUFI` and has been published by Notion Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-08-12 with Business & Economics categories.
Hotel rating systems are used in almost all countries. The policy makers, managers, and researchers take this process seriously, and contribute in enhancing the system to reflect the needs of the modern traveler. Hotels also invest a lot for getting the desired star ratings. However, at the same time, apart from the guidelines and manuals of the star rating schemes, there is hardly any reliable source of information explaining the principles on which the star rating process is based. The available information can be confusing as different rating systems have different criteria for hotel evaluation. Considering this challenge, this book attempts to bring the star rating process to life through the principles of service quality management because hotel rating systems claim to raise standards of service. Such principles were identified through hundreds of research studies and existing hotel rating systems around the world. This book focusses on making the hotel rating process simple to understand for the benefit of students, managers, and policymakers.
Understanding The Key Elements Of Star Ratings In Accommodation
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Author : Paul A. Whitelaw
language : en
Publisher:
Release Date : 2009
Understanding The Key Elements Of Star Ratings In Accommodation written by Paul A. Whitelaw and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Hotels categories.
Case Based Research In Tourism Travel Hospitality And Events
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Author : Marianna Sigala
language : en
Publisher: Springer Nature
Release Date : 2022-01-05
Case Based Research In Tourism Travel Hospitality And Events written by Marianna Sigala and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-05 with Business & Economics categories.
This book consolidates international, contemporary and topical case study based research in tourism, travel, hospitality and events. Case studies can make learning more attractive and interesting as well as enable students to understand the theory better and develop their analytical and problem-solving skills. Using industry as an open living lab, case study based research infuses scholars into real-world industry challenges and inspires them to theorise and advance our knowledge frontiers. The book includes international case studies that can help tourism scholars build and advance (new) theories and enrich their educational practices. Case studies are accompanied with a teaching note guiding scholars to integrate case studies into instruction. Dr Kirsten Holmes, Chair, Council for Australasian Tourism and Hospitality Education (CAUTHE) There is a vital need for contemporary and well-structured case studies for use in tourism teaching. By including case studies from Australasia and key destination regions in Asia, Europe, and the Caribbean, the book is helpful for tertiary teachers globally. Professor Xander Lub, President, EuroCHRIE The book inspires educators and students. The cases provide context to students’ learning and demonstrate the richness and variation of the industry. The book also clearly demonstrates how research can inform our teaching. Professor Brian King, Chair, THE-ICE Assessment Panel The book includes cases under five themes: experiences, operations, technologies, strategy and marketing, and destinations. The book provides subject lecturers with a structure to guide students of applying theory into practice. Dr Paul Whitelaw, Academic Director, Southern Cross University This book marks a significant contribution to hospitality, tourism and events pedagogy at undergraduate and postgraduate level. At a time when the industry is demanding that our graduates have a strong grasp of “real world issues”, the case study approach provides an accessible, meaningful and relatable means by which students can engage in real world issues.
Tourism And Culture In The Age Of Innovation
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Author : Vicky Katsoni
language : en
Publisher: Springer
Release Date : 2016-03-03
Tourism And Culture In The Age Of Innovation written by Vicky Katsoni and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-03 with Business & Economics categories.
This book focuses on cultural tourism as it develops into the second decade of the new millennium. It presents recent hospitality and tourism research findings from various sources, including academic researchers and scholars, industry professionals, government and quasi-government officials, and other key industry practitioners. It discusses the latest tourism industry trends and identifies gaps in the research from a pragmatic and applied perspective. It includes specific chapters on innovation in tourism, the virtual visitor, cross-cultural visions of digital collections, heritage and museum management in the digital era, cultural and digital tourism policy, marketing and governance, social media, emerging technologies and e-tourism and many other topics of contemporary significance in global hospitality and tourism. The book is edited in collaboration with the International Association of Cultural and Digital Tourism (IACuDiT) and includes the proceedings of the Second International Conference on Cultural and Digital Tourism.
The Emerald Handbook Of Destination Recovery In Tourism And Hospitality
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Author : Priyakrushna Mohanty
language : en
Publisher: Emerald Group Publishing
Release Date : 2022-11-07
The Emerald Handbook Of Destination Recovery In Tourism And Hospitality written by Priyakrushna Mohanty and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-11-07 with Business & Economics categories.
Featuring a broad geographical range of examples and pan-disciplinary perspectives, The Emerald Handbook of Destination Recovery in Tourism and Hospitality is an essential reference and illuminating guide on developments in the theory and practice of tourism development post-pandemic.
Economic Principles For The Hospitality Industry
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Author : Ricardo C.S. Siu
language : en
Publisher: Routledge
Release Date : 2019-06-27
Economic Principles For The Hospitality Industry written by Ricardo C.S. Siu and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-27 with Business & Economics categories.
Economic Principles for the Hospitality Industry is the ideal introduction to the fundamentals of economics in this dynamic and highly competitive sector. Applying economic theory to a range of diverse and global hospitality industry settings, this book gives the theory real-world context. Looking at critical issues around sustainable economic development in the hospitality industry such as diversification, technology, determinants of demand, and pricing, it enables students to effectively conduct business analyses, evaluate business performance and conduct effective improvements over time. Written in an engaging style, this book assumes no prior knowledge of economics and contains a range of features, including international case studies and discussion questions, to aid beginners in the subject. This will be an essential introductory yet comprehensive resource on economics for all hospitality students.
Science Beyond Science The Untold Treasure Of Vastu
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Author : VIDYAVARIDHI KARAN
language : en
Publisher: kitab writing publication
Release Date : 2024-05-19
Science Beyond Science The Untold Treasure Of Vastu written by VIDYAVARIDHI KARAN and has been published by kitab writing publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-19 with Antiques & Collectibles categories.
The book shares the origins of Vaastu and the basis of the science and takes you through the critical principles that impact your living spaces and the people functioning within, as well as the individual out comes based on how your spaces are arranged.Whether you are about to purchase a property or are already living in one,you can adapt the principles you learn in this book to bring about positive and healthy out comes in your life. The book will enable you to live in a holistic space, creating, enhancing, and sustaining positive out comes. If you are facing any issues in your life, the book will also help you pinpoint the causes based on the arrangement of the spaces you occupy..
The Review Response Genre
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Author : Victor Ho
language : en
Publisher: Taylor & Francis
Release Date : 2023-10-26
The Review Response Genre written by Victor Ho and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-26 with Language Arts & Disciplines categories.
Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor. He adopts a robust research methodology that involves both quantitative and qualitative analyses of three different types of data: managerial responses to negative comments, questionnaire responses from dissatisfied customers who wrote the reviews, and interview responses from hotel managers who wrote the responses. By drawing upon the genre theory and the construct of rapport and metadiscourse, the analysis shows that hotel management’s attempts at service recovery can be materialized through the move structures of the managerial responses, and the strategies used in managing rapport with dissatisfied customers and in persuading both existing and potential customers to purchase accommodation services from the hotels. An essential reading for students and researchers of pragmatics and professional communication, along with anyone interested in the role of language in persuading customers, neutralizing criticisms, and managing interpersonal relationships, particularly in the context of open forums online.
Risk Based Management Led Audit Driven Safety Management Systems
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Author : Ron C. McKinnon
language : en
Publisher: CRC Press
Release Date : 2016-11-25
Risk Based Management Led Audit Driven Safety Management Systems written by Ron C. McKinnon and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-25 with Technology & Engineering categories.
Risk-based, Management-led, Audit-driven, Safety Management Systems, explains what a safety management system (SMS) is, and how it reduces risk in order to prevent accidental losses in an organization. It advocates the integration of safety and health into the day-to-day management of the enterprise as a value, rather than an add-on, and emphasizes that the safety movement must be initiated, led and maintained by management at all levels. The concepts of safety authority, responsibility and accountability are described as the key ingredients to safety system success. Safety system audits are expounded in simple terms, and leading safety performance indicators are suggested as the most important measurements, in preference to lagging indicators. McKinnon highlights the importance of the identification and control of risk as a key basis for a SMS, with examples of a simple risk matrix and daily task risk assessment, as well as a simplified method of assessing, analyzing, and controlling risks. The book refers to international Guidelines on SMS, as well as the proposed International Organization for Standardization (ISO) 45001, which could soon become the international safety benchmark for organizations worldwide. Using clear, approachable examples, the chapters give a complete overview of an SMS and its components. Confirming to most of the safety management system Guidelines published by leading world authorities, this volume will allow organizations to structure their own world-class SMS.
Marketing Solutions To The Challenges Of A Vuca Environment
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Author : Anna Zarkada
language : en
Publisher: Springer Nature
Release Date :
Marketing Solutions To The Challenges Of A Vuca Environment written by Anna Zarkada and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.