Quality Function Deployment And Systems Supportability
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Quality Function Deployment And Systems Supportability
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Author : John Longshore
language : en
Publisher:
Release Date : 2023-10-04
Quality Function Deployment And Systems Supportability written by John Longshore and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-04 with categories.
This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service "system" focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that elect to use such an approach to current/new product and/or service development. QFD is widely spreading throughout the world because of its outstanding usefulness. It is aimed to fulfill the customer's expectation of a product or service design. Organizations of all sizes are using it to (1) save product and service design and development time, (2) focus on how the product or service might satisfy the customer and (3) improve communication at all levels of an organization during the development process. Based on these three reasons, today's traditional QFD can be divided into three branches and analyzed. First, QFD can be implemented effectively for developing new products and designs by establishing the linkage between design stages through the manufacturing environment. However, research has found that traditional QFD is quite weak in implementing modifications to existing product and service design during its predicted lifecycle. Second, most research to this point has been squarely focused on the "voice of the customer" for prioritizing customer needs. While certainly needed, the "voice of the system" that is being used to produce the product/service and how they operate during its intended life cycle has been given less attention. Third, QFD is often viewed as overly labor-intensive and thus costly, and, because of its team-based development logic, manual in nature by those involved during its development and implementation. Research has shown that life cycle sustainment planning and support for current or proposed products and/or services requires a seamless and balanced life cycle support methodology. To achieve this type of support, twelve functional elements have been identified that form the product support infrastructure. A new approach, one that views product support as an integrative activity where all twelve product support elements are assessed over the entire product and/or service life cycle is being deployed. With this deployment comes a need to ensure Key Performance Parameters (KPPs) are achieved and functional alignment obtained by balancing supportability element cost and provisioning throughout the entire product and/or service lifecycle, not just during the development stage, and to view the system as the "customer" and thus listen to the "Voice of the System" when assessing supportability requirements. Quality Function Deployment (QFD) is such a tool. This book contains four sections. Section 1 provides an initial overview of QFD origins, and history and highlights some of its use today. It addresses how QFD fits within the organization, increasing revenue, and reducing cost. It outlines a step-by-step strategy for successfully deploying QFD within the organization. Section 2 examines the evolving product and/or service requirement, creating the design solution using QFD, assessing supportability characteristics using QFD, and performing functional supportability analysis using QFD. Section 3 provides a guide for developing the life cycle supportability solution using QFD methodology on an ongoing basis, and managing processes throughout the systems lifecycle. Section 4 addresses using QFD in an imperfect world and will provide insight into how to use QFD beyond the standard "house of quality" concept.
Quality Function Deployment And Systems Supportability
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Author : John Longshore
language : en
Publisher: CRC Press
Release Date : 2023-11-01
Quality Function Deployment And Systems Supportability written by John Longshore and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-11-01 with Business & Economics categories.
This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service “system” focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that elect to use such an approach to current/new product and/or service development. QFD is widely spreading throughout the world because of its outstanding usefulness. It is aimed to fulfill the customer’s expectation of a product or service design. Organizations of all sizes are using it to (1) save product and service design and development time, (2) focus on how the product or service might satisfy the customer and (3) improve communication at all levels of an organization during the development process. Based on these three reasons, today's traditional QFD can be divided into three branches and analyzed. First, QFD can be implemented effectively for developing new products and designs by establishing the linkage between design stages through the manufacturing environment. However, research has found that traditional QFD is quite weak in implementing modifications to existing product and service design during its predicted lifecycle. Second, most research to this point has been squarely focused on the “voice of the customer” for prioritizing customer needs. While certainly needed, the “voice of the system” that is being used to produce the product/service and how they operate during its intended life cycle has been given less attention. Third, QFD is often viewed as overly labor-intensive and thus costly, and, because of its team-based development logic, manual in nature by those involved during its development and implementation. Research has shown that life cycle sustainment planning and support for current or proposed products and/or services requires a seamless and balanced life cycle support methodology. To achieve this type of support, twelve functional elements have been identified that form the product support infrastructure. A new approach, one that views product support as an integrative activity where all twelve product support elements are assessed over the entire product and/or service life cycle is being deployed. With this deployment comes a need to ensure Key Performance Parameters (KPPs) are achieved and functional alignment obtained by balancing supportability element cost and provisioning throughout the entire product and/or service lifecycle, not just during the development stage, and to view the system as the “customer” and thus listen to the “Voice of the System” when assessing supportability requirements. Quality Function Deployment (QFD) is such a tool. This book contains four sections. Section 1 provides an initial overview of QFD origins, and history and highlights some of its use today. It addresses how QFD fits within the organization, increasing revenue, and reducing cost. It outlines a step-by-step strategy for successfully deploying QFD within the organization. Section 2 examines the evolving product and/or service requirement, creating the design solution using QFD, assessing supportability characteristics using QFD, and performing functional supportability analysis using QFD. Section 3 provides a guide for developing the life cycle supportability solution using QFD methodology on an ongoing basis, and managing processes throughout the systems lifecycle. Section 4 addresses using QFD in an imperfect world and will provide insight into how to use QFD beyond the standard “house of quality” concept.
Quality Function Deployment
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Author : James L. Bossert
language : en
Publisher: CRC Press
Release Date : 2021-07-21
Quality Function Deployment written by James L. Bossert and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-21 with Technology & Engineering categories.
Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.
Practical Manual Of Quality Function Deployment
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Author : Davide Maritan
language : en
Publisher: Springer
Release Date : 2014-09-06
Practical Manual Of Quality Function Deployment written by Davide Maritan and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-06 with Business & Economics categories.
This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.
Concurrent Engineering
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Author : C.S. Syan
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Concurrent Engineering written by C.S. Syan and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Technology & Engineering categories.
BACKGROUND There is an increasing awareness that 'time to market' is the key competitive issue in the manufacturing industry today. The global markets are demanding products that are well designed, are of high quality and are at low prices with ever decreasing lead times. Hence manufacturers are forced to utilize the best methods of technology with efficient control and management accompanied by suitably enabling organizational structures. Concurrent engineering (CE) is widely seen to be the methodology that can help satisfy these strenuous demands and keep the profitability and viability of product developers, manufacturers and suppliers high. There have been many reported successes of CE in practice. Rover were able to launch Land Rover Discovery in 18 months as compared with 48-63 months for similar products in Europe. Because of its early introduction to the market it became the best selling product in its class. AT&T report part counts down to one ninth of their previous levels and quality one hundred times (in surface defects) for VLSI (very improvements of large scale integration) circuits as a result of using the CE approach. WHO SHOULD READ THIS TEXT? This book will aim to provide a sound basis for the very diverse subject known as concurrent engineering. Concurrent engineering is recognized by an increasingly large proportion of the manufacturing industry as a necessity in order to compete in today's markets. This recognition has created the demand for information, awareness and training in good concurrent engineering practice.
Quality Function Deployment For Buildable And Sustainable Construction
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Author : Singhaputtangkul Natee
language : en
Publisher: Springer
Release Date : 2015-10-16
Quality Function Deployment For Buildable And Sustainable Construction written by Singhaputtangkul Natee and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-10-16 with Technology & Engineering categories.
This book focuses on the implementation of Quality Function Deployment (QFD) in the construction industry as a tool to help building designers arrive at optimal decisions for external envelope systems with sustainable and buildable design goals. In particular, the book integrates special features into the conventional QFD tool to enhance its performance. These features include a fuzzy multi-criteria decision-making method, fuzzy consensus scheme, and Knowledge Management System (KMS). This integration results in a more robust decision support tool, known as the Knowledge-based Decision Support System QFD (KBDSS-QFD) tool. As an example, the KBDSS-QFD tool is used for the assessment of building envelope materials and designs for high-rise residential buildings in Singapore in the early design stage. The book provides the reader with a conceptual framework for understanding the development of the KBDSS-QFD tool. The framework is presented in a generalized form in order to benefit building professionals, decision makers, analysts, academics and researchers, who can use the findings as guiding principles to achieve optimal solutions and boost efficiency.
Quality Function Deployment
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Author : Ronald G. Day
language : en
Publisher: ASQ Quality Press
Release Date : 1993
Quality Function Deployment written by Ronald G. Day and has been published by ASQ Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Business & Economics categories.
Manufacturing Decision Support Systems
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Author : Hamid R. Parsaei
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Manufacturing Decision Support Systems written by Hamid R. Parsaei and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Technology & Engineering categories.
During the last two decades, a tremendous growth in the popularity and applications of computers in manufacturing has occurred. Computer aided design, computer-aided manufacturing, flexible manufacturing systems, group technology and many others are considered by many manufacturing executives as the most promising technologies and philosophies that, if successfully implemented, can reduce costs and enable the US manufacturing companies to become more competitive in the global market. In the computer-integrated manufacturing environ ment, the decision processes are often more involved. The decision makers are frequently required to have access to a vast amount of data to support and analyze their complex decision problems at strategic and tactical levels. Decision support systems are often referred to as computer-based information technologies that allow the decision makers to interactively communicate and solve the decision problems. Manufacturing Decision Support Systems is intended to report the latest developments and address the central issues in this area. This volume consists of 14 refereed chapters, written by leading researchers from academia and industry.
The House Of Quality In A Minute
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Author : Christian N. Madu
language : en
Publisher: IAP
Release Date : 2019-12-01
The House Of Quality In A Minute written by Christian N. Madu and has been published by IAP this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-01 with Business & Economics categories.
Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative
Decision Support Systems
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Author : Ger Devlin
language : en
Publisher: BoD – Books on Demand
Release Date : 2010-03-01
Decision Support Systems written by Ger Devlin and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-01 with Computers categories.
This book by In-Tech publishing helps the reader understand the power of informed decision making by covering a broad range of DSS (Decision Support Systems) applications in the fields of medical, environmental, transport and business. The expertise of the chapter writers spans an equally extensive spectrum of researchers from around the globe including universities in Canada, Mexico, Brazil and the United States, to institutes and universities in Italy, Germany, Poland, France, United Kingdom, Romania, Turkey and Ireland to as far east as Malaysia and Singapore and as far north as Finland. Decision Support Systems are not a new technology but they have evolved and developed with the ever demanding necessity to analyse a large number of options for decision makers (DM) for specific situations, where there is an increasing level of uncertainty about the problem at hand and where there is a high impact relative to the correct decisions to be made. DSS's offer decision makers a more stable solution to solving the semi-structured and unstructured problem. This is exactly what the reader will see in this book.