Quality Management For Competitive Advantage In Global Markets
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Quality Management For Competitive Advantage In Global Markets
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Author : Saiz-Álvarez, José Manuel
language : en
Publisher: IGI Global
Release Date : 2020-09-04
Quality Management For Competitive Advantage In Global Markets written by Saiz-Álvarez, José Manuel and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-04 with Business & Economics categories.
Quality should be treated as a culture of success in the market. Enterprises focused on quality will survive in the long term in this new environment because quality is what may create a real and robust link between a company and its clients, and these clients should always be considered the heart of any business; without them, there is neither option nor sense to continue any activity in a company. Quality Management for Competitive Advantage in Global Markets is an essential reference source that discusses the importance of quality practices and global market practices. With research that allows practitioners to improve their understanding of the strategic role of quality in the information and knowledge society, it focuses on describing a global economy formed by networks, organizations, teams, workgroups, information systems, and finally, actors in networked environments. Featuring research on topics such as consumer satisfaction, human capital, and quality management, the target audience of this book is composed of professionals and researchers working in the field of information and knowledge management in various disciplines including library, information and communication sciences, administrative sciences and management, education, adult education, sociology, computer science, and information technology. Moreover, the book provides insights and supports executives concerned with the management of expertise, knowledge, information, and organizational development in different types of work communities and environments.
Global Competitive Strategy
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Author : Daniel F. Spulber
language : en
Publisher: Cambridge University Press
Release Date : 2007-07-02
Global Competitive Strategy written by Daniel F. Spulber and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-02 with Business & Economics categories.
Globalization has fundamentally changed the game of business. Strategic frameworks developed for the analysis of purely domestic business necessarily fall short in the international business context. Managers and business students require alternative approaches to understand and cope with these far-reaching changes. We must learn to think globally in order to succeed. Global Competitive Strategy shows how we can do this by providing a unique set of strategic tools for international business. Such tools include the 'star analysis' that allows strategy makers to integrate geographic information with market information about the global business environment. Also introduced is the 'global value connection' that shows managers how to account for the gains from trade and the costs of trade. Aimed at MBA students taking courses in international strategy, consultants and practising managers with responsibility for strategic development, this 2007 book offers a comprehensive strategic framework for gaining competitive advantage in the global marketplace.
Identification Of Internal Customer Requirements And Meeting Those Requirements Through Business Process Improvement Within A Quality Management System At An Australian Electrical Manufacturer
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Author : Astrid Rotarius
language : en
Publisher: diplom.de
Release Date : 2001-05-03
Identification Of Internal Customer Requirements And Meeting Those Requirements Through Business Process Improvement Within A Quality Management System At An Australian Electrical Manufacturer written by Astrid Rotarius and has been published by diplom.de this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-05-03 with Business & Economics categories.
Inhaltsangabe:Abstract: Increasing competition, deregulation, globalisation, and technological advancement continuously create new business realities for organisations in the marketplace. In order to cope with these structural changes, many organisations aim at improving and innovating their business processes within the implementation of a quality management System. In today's competitive environment however, it is not sufficient to implement internally oriented business process improvements. Instead, companies have to concentrate an externally focused process improvements which add value to customers and thus enhance customer relationships. Such customer value driven process improvements help to integrate marketing and operations strategies and thereby provide a significant competitive advantage. A quality management system enables organisations to achieve a competitive edge through customer satisfaction in today's highly competitive domestic and global markets. Customer satisfaction forms an integral part of a quality management system which focuses organisations an meeting or exceeding customer expectations through outstanding product and service performance. The integrative approach of a quality management system motivates everyone in an organisation to serve the customer. Customers include the end user (external customers) as well as all employees within an organisation (internal customers). As a result, external and internal customer expectations and requirements drive business processes. Moreover, quality and customer satisfaction are defined by customers and not by internal specifications. Therefore, an organisation has to focus an adding value to products and Services from the customers' perspective. Achieving customer satisfaction by exceeding customer requirements is a growing concern to organisations throughout the entire business world. Australian companies thus have to meet increasing international competition by providing customers with better quality products and services at lower prices than competitors. In this system, Total Quality Management represents the Overall organisational philosophy of the quality drive. Kaizen is the instrument to achieve a quality culture in an organisation, and Lean Management concentrates an the optimisation of time and cost in business processes, especially in production. A quality management System therefore aims at coordinating organisational improvement programs. This paper aims at identifying [...]
Revolution In Marketing Market Driving Changes
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Author : Harlan E. Spotts
language : en
Publisher: Springer
Release Date : 2014-10-23
Revolution In Marketing Market Driving Changes written by Harlan E. Spotts and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-23 with Business & Economics categories.
Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science. This volume includes the full proceedings from the 2006 Academy of Marketing Science (AMS) Annual Conference held in San Antonio, Texas, entitled Revolution in Marketing: Market Driving Changes.
Total Quality Management Second Edition
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Author : MUKHERJEE, P. N.
language : en
Publisher: PHI Learning Pvt. Ltd.
Release Date : 2024-08-01
Total Quality Management Second Edition written by MUKHERJEE, P. N. and has been published by PHI Learning Pvt. Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-08-01 with Business & Economics categories.
This book, in its second edition, presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for practical implementation. It is well known that 'Total Organization Involvement' in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM, therefore, depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author's theory of 'Holistic Management System for World-class Performance and Leadership' expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and global leadership. The second edition of the book introduces three new chapters on 'Quality 4.0', 'Service Quality' and 'Contemporary and Emerging Concepts of TQM' to keep the readers abreast of the latest advancements in the field. The last chapter covers Quality 5.0, Society 5.0, AI & ML, Deep Learning, Robotics, Cobots and Chatbots. These technologies are integrated to synchronize TQM with latest trends in industry and society to give hands-on experience to the students and professionals. Besides, the chapter on 'Six Sigma' has been revised and updated. The concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry, providing elaboration and analysis of each case study. The book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management system in line with the TQM principles and practices. In a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book. The first edition of the book is already among the top 20 all-time best book on 'Total Quality Management' and has 88 citations globally. TARGET AUDIENCE • PGP. (Production & Operations Management) • MBA (Production & Operations Management) • PGDM (Operations Management)
Quality Management Principles And Policies In Higher Education
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Author : Baporikar, Neeta
language : en
Publisher: IGI Global
Release Date : 2019-08-02
Quality Management Principles And Policies In Higher Education written by Baporikar, Neeta and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-08-02 with Education categories.
One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.
Introduction To E Supply Chain Management
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Author : David Frederick Ross
language : en
Publisher: CRC Press
Release Date : 2002-12-17
Introduction To E Supply Chain Management written by David Frederick Ross and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-12-17 with Business & Economics categories.
In the quest to remove supply channel costs, streamline channel communications, and link customers to the value-added resources found along the supply chain continuum, Supply Chain Management (SCM) has emerged as a tactical operations tool. The first book to completely define the architecture of the merger of SCM and the Internet, Introduction to e
Strategy For The Global Market
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Author : Vladimir Kvint
language : en
Publisher: Routledge
Release Date : 2015-10-05
Strategy For The Global Market written by Vladimir Kvint and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-10-05 with Business & Economics categories.
In the twenty-first century, the global community constantly strives to bring structure and order to the world through strategic means. From the highest levels of governments and militaries to multilateral institutions, NGOs, and corporations, a strategy for the future of a company, region, country, or even the world is tantamount to success. Yet few understand what strategy actually is and how it can be developed, planned, and implemented. Strategy for the Global Market combines a fundamental study of the theory of strategy with its practical applications to provide a new approach to the global emerging market. Due to the technological transformations in communications and transportation, and the birth and development of both the global community and the global marketplace over the past twenty years, the world’s population and corporations are in much closer contact with their counterparts across the globe than ever before. This has led to increasing competition and even rivalries. Understanding the strategic environment, as well as solving problems either through amicable means or conflict, requires the powerful instrument of strategy to remain efficient and to triumph. Features of this book include: Methodology and practical recommendations for all stages of developing and implementing strategy. A comprehensive guide with explanations and descriptions, for the preparation and orderly compilation of all necessary strategy documents. Real-world examples taken from corporate, government, and military strategizing practices in emerging market countries and the global marketplace. This book should be on the desk of every national, regional, and military leader, corporate executive, manager, and student of strategy.
Is Total Quality Management Enough For Competitive Advantage
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Author : Jamal K. Al-Dabal
language : en
Publisher: Universal-Publishers
Release Date : 2001
Is Total Quality Management Enough For Competitive Advantage written by Jamal K. Al-Dabal and has been published by Universal-Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Business & Economics categories.
TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a cure for all problems that companies face. This dissertation provides intellectual and factual data showing that this is not always the case. There are areas where TQM provides a needed change initiative along with others. In addition, once most companies treat improving their processes as a priority, TQM ceases to give a competitive advantage since it becomes a basic entry point into the competition. The dissertation gives examples showing that contrary to what the consultants propagate: 1. It is not a panacea for all problems in organizations and that it fits all types of organizations, 2. It is not the only way to give organizations a competitive advantage, and 3. TQM's fit for the services sector is discussed with emphasis on customer satisfaction. Also covered are some limitations of TQM including empowerment, times of paradigm shifts, major process changes, and reward systems.
Evolution Of Management In A Post Pandemic World
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Author : Agnieszka Rzepka
language : en
Publisher: Taylor & Francis
Release Date : 2025-04-28
Evolution Of Management In A Post Pandemic World written by Agnieszka Rzepka and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-28 with Business & Economics categories.
Developed by Agnieszka Rzepka, the Chameleon Paradigm is the culmination of twenty years of global research which identifies critical factors essential for organizational success in a volatile marketplace. The Paradigm provides a roadmap for organizations, addressing key elements necessary for thriving in a 5.0 reality. With market trends pushing companies towards sustainable, human-centric industries, the book argues that organizations should function as living organisms, where one failing component can disrupt the whole system. Rzepka’s framework combines nine interdependent elements—leadership, innovation, relationships, culture, agility, capital, competence, knowledge, and strategy. The Chameleon Paradigm emphasizes the evolution in management models, shifting societal consciousness, and new workforce dynamics. The book analyzes companies that successfully navigated the pandemic’s challenges, offering a model for resilient and innovative organizations. The book highlights discrepancies between recommended and actual practices in contemporary business and draws a conclusion that effective 21st-century leadership requires agility, proactive behavior, and a growth-focused approach. The accompanying verification tool allows organizations to assess their alignment with the paradigm and identify areas for improvement. The monograph offers key management models and practical recommendations that can be implemented by managers and SMEs and will be of interest to researchers, academics, professionals, and students in the fields of organizational studies, leadership, management, and innovation. By applying Rzepka’s model, managers can design, build, and operate innovative and resilient local and global organizations.