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Quality Management For Government

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Total Quality Management In The Public Sector

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Author : Morgan, Colin
language : en
Publisher: McGraw-Hill Education (UK)
Release Date : 1994-02-01

Total Quality Management In The Public Sector written by Morgan, Colin and has been published by McGraw-Hill Education (UK) this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-02-01 with Business & Economics categories.

Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing experimentation in the transference of Total Quality Management to the public sector provision of government, health and education in North America, Europe and elsewhere. TQM is starting to set a new paradigm for management approaches in the public sector and "not for profit" enterprises. All key public service managers should at least need to know the basics of TQM, its possibilities and limitations for the public sector, and particularly the types of applications which could work for them. For all public sector managers this book provides: a clear understanding of the key concepts of TQM; a critical understanding of their relevance to the public sector; empirical evidence of TQM applications in government, health and education; and exploration of the public sector TQM possibilitites yet to be realized. It draws throughout on case examples from Britain, Canada, the USA and continental Europe which illustrate the application of TQM to the public sector.

Quality Management For Government

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Author : V. Daniel Hunt
language : en
Publisher: Asq Press
Release Date : 1993-01

Quality Management For Government written by V. Daniel Hunt and has been published by Asq Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-01 with Business & Economics categories.

The principles and methods for implementing a total quality management (TQM) system in all levels of government are introduced in this best-selling book. Topics range from complete overviews of TQM, quality awards, and award criteria to quality leadership in government, implementation, and tools and techniques.

Quality Management In Government Services

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Author :
language : en
Publisher:
Release Date : 1989

Quality Management In Government Services written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Government business enterprises categories.

Excellence In Government

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Author : David K. Carr
language : en
Publisher:
Release Date : 1990

Excellence In Government written by David K. Carr and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Business & Economics categories.

Total Quality Management In Government

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Author : Steven Cohen
language : en
Publisher: Jossey-Bass
Release Date : 1993-04-02

Total Quality Management In Government written by Steven Cohen and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-04-02 with Business & Economics categories.

By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

The Politics Of Quality In The Public Sector

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Author : Ian Kirkpatrick
language : en
Publisher:
Release Date : 1995

The Politics Of Quality In The Public Sector written by Ian Kirkpatrick and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Business & Economics categories.

In recent years there has been a growth of quality-orientated management projects within public sector organizations. This volume examines the reasons behind their development, the changes which have been brought about, and the tensions and contradictions which have arisen as a result.

Quality Management

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Author :
language : en
Publisher: DIANE Publishing
Release Date : 1993-06

Quality Management written by and has been published by DIANE Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-06 with Business & Economics categories.

Examines Total Quality Management (TQM) in the federal government. Contains information on the status, scope, and benefits of federal TQM, as well as the obstacles that agencies encounter during implementation.