Quality Management For Information And Library Managers
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Quality Management For Information And Library Managers
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Author : Peter Brophy
language : en
Publisher: Gower Publishing Company, Limited
Release Date : 1996
Quality Management For Information And Library Managers written by Peter Brophy and has been published by Gower Publishing Company, Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.
This book introduces the concepts of quality management to information and library managers and those in related service industries and suggests how the strengths of the quality movement can be harnessed by those working in the sector. The first part examines how quality management has developed in other areas with particular reference to services, and shows how Total Quality Management can contribute to improved performance and effectiveness. In the second part, quality management in the library and information sector is reviewed, with particular reference to mission, performance measurement and charters. The emphasis is on quality management as an holistic approach which needs to permeate all parts of the organization, whilst retaining the primary focus of meeting customer needs. There is an extensive bibliography of sources from both library and information services and other service, commercial and industrial backgrounds.
Qualitative And Quantitative Methods In Libraries Theory And Application Proceedings Of The International Conference On Qqml2009
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Author : Anthi Katsirikou
language : en
Publisher: World Scientific
Release Date : 2010-01-18
Qualitative And Quantitative Methods In Libraries Theory And Application Proceedings Of The International Conference On Qqml2009 written by Anthi Katsirikou and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-01-18 with Education categories.
This volume is a valuable resource of research papers and applications presented at the Qualitative and Quantitative Methods in Libraries International Conference QQML2009, on the methodological tools used in library and information science. It provides the reader with a better understanding and holistic view on the subject and contains a plethora of invaluable methodologies and applications to a variety of information and library science. Qualitative and Quantitative Methods in Libraries will be suitable to students as a textbook, as well as to scientists and professionals.
Strategic Management Of Information Services
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Author : Shiela Corrall
language : en
Publisher: Routledge
Release Date : 2003-09-02
Strategic Management Of Information Services written by Shiela Corrall and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-02 with Language Arts & Disciplines categories.
An in-depth analysis of strategic management concepts and techniques and how they can be usefully applied to the planning and delivery of information services. Offers practical guidance on the strategy process from appraisal and assessment through to implementation and improvement. Examines the environment in which planning takes place, and financial management issues.Annotated references to management and information service literature.Includes further reading and index. Sheila Corrall is the University Librarian at the University of Reading. She has worked as an information specialist, manager and consultant in public, and national academic libraries. At the British Library, her roles included policy and planning support to top management and responsibility for a portfolio of revenue-earning services in science, technology, patents and business information.
Information Quality Management
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Author : Latif Al-Hakim
language : en
Publisher: IGI Global
Release Date : 2007-01-01
Information Quality Management written by Latif Al-Hakim and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-01-01 with Business & Economics categories.
Technologies such as the Internet and mobile commerce bring with them ubiquitous connectivity, real-time access, and overwhelming volumes of data and information. The growth of data warehouses and communication and information technologies has increased the need for high information quality management in organizations. Information Quality Management: Theory and Applications provides solutions to information quality problems becoming increasingly prevalent.Information Quality Management: Theory and Applications provides insights and support for professionals and researchers working in the field of information and knowledge management, information quality, practitioners and managers of manufacturing, and service industries concerned with the management of information.
The Practical Library Manager
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Author : Ruth C Carter
language : en
Publisher: Routledge
Release Date : 2013-04-15
The Practical Library Manager written by Ruth C Carter and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-15 with Language Arts & Disciplines categories.
Examine the nuts and bolts of successful management in today’s rapidly evolving libraries! This book is an essential primer for new library managers and directors. In addition to providing an overview of the practical aspects of management, it is a vital reference tool for managing your library and its staff. The Practical Library Manager’s informative text and comprehensive bibliographies of print and electronic resources can guide you to solutions to the issues that every fledgling library manager must deal with upon appointment. While there are many publications on library management, The Practical Library Manager is one of very few to focus on the practical issues of staffing and the importance of continuous staff training. Also, unlike other books on the subject, this book features a chapter that points you to relevant management texts originally written for the corporate world rather than the library profession. The Practical Library Manager is the perfect single source to help you: understand the challenges of staffing your library and training your staff explore new technology’s impact on library workers and evaluate training programs to help them keep up ensure that your staff has the core competencies they’ll need in the current climate build a “virtual library” decide whether your library should join a consortium and much more! In the words of the author: “Today, the most successful libraries in the country are those addressing the needs of both external and internal customers. However, it takes more than technology to change the working relationship between the institution and its customer. The guiding force for change must include a strong and respectful relationship between the library manager and staff. Much of what is written in this book can assist the fledgling manager in creating an environment of trust, teamwork, and respect.”
Management Of Library And Information Services At The University And State Library Saxony Anhalt
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Author : Dorothea Sommer
language : en
Publisher:
Release Date : 2000
Management Of Library And Information Services At The University And State Library Saxony Anhalt written by Dorothea Sommer and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Academic libraries categories.
International Encyclopedia Of Information And Library Science
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Author : John Feather
language : en
Publisher: Routledge
Release Date : 2003-09-02
International Encyclopedia Of Information And Library Science written by John Feather and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-02 with Language Arts & Disciplines categories.
This eagerly awaited new edition, has been fully revised and updated to take full account of the many and radical changes which have taken place since the Encyclopedia was originally conceived.
Measuring Library Performance
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Author : Peter Brophy
language : en
Publisher: Facet Publishing
Release Date : 2006
Measuring Library Performance written by Peter Brophy and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Language Arts & Disciplines categories.
Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.
Access Delivery Performance
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Author : Peter Brophy
language : en
Publisher: Facet Publishing
Release Date : 2009
Access Delivery Performance written by Peter Brophy and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Language Arts & Disciplines categories.
Celebrates and acknowledges the contribution Professor Peter Brophy has made over a career spanning 37 years to the field of library and information studies. Reflecting on his work, this title offers strategies for the future direction of library and information services in the virtual era.
Effective Library And Information Centre Management
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Author : Jo Bryson
language : en
Publisher: Routledge
Release Date : 2017-03-02
Effective Library And Information Centre Management written by Jo Bryson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-02 with Language Arts & Disciplines categories.
This comprehensive handbook covers key management issues and will guide information professionals through the maze of common problems. To reflect the increasing integration of library, information centre, records, IT and telecommunications management, the book takes an integrated approach to managing the modern information centre. Topics covered range from strategic, IT and human resource planning, to leadership, conflict and change management. Further key areas include service delivery, risk management and the information lifecycle.